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Item#: 9SIA0AJ2NC2633

ASUS Laptop D550CA-BH21 Intel Pentium 2117U (1.80 GHz) 4 GB Memory 320 GB HDD Intel HD Graphics 15.6" Windows 8 64-bit

  • Intel Pentium 2117U (1.80 GHz)
  • 4 GB Memory 320 GB HDD
  • Intel HD Graphics
  • 1366 x 768
  • Windows 8 64-bit
  • DVD±R/RW

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  • Overview
  • Specifications
  • Warranty & Returns
  • Reviews

Learn more about the ASUS D550CA-BH21

Warranty, Returns, And Additional Information
  • Warranty
  • Limited Warranty period (parts): 1 year
  • Limited Warranty period (labor): 1 year
  • Read full details

Customer Reviews of the ASUS D550CA-BH21

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  • Shibli H.
  • 10/22/2015 11:34:47 AM
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsMommy need a laptop

Pros: My mommy needed something to play solitaire on, it plays solitaire great

Cons: My mommy thinks all new technology gadgets is voice activated and yells at the laptop constantly telling it what to do. The laptop continiously rebels and refuses to do what my mommy said. The laptop was not very durable when mommy punished it for not listening and we needed to buy her a new one.

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  • Patricia S.
  • 6/16/2014 7:02:03 AM
  • Ownership: 1 month to 1 year
  • Verified Owner

2 out of 5 eggsfail

Pros: Cheap
ASUS has decent customer service

Cons: I bought three for my kids for Christmas 2013 to use for school assignments, on-line games, and mine craft. After less than 6 months, one of the computers experienced a hard drive failure and two days after that, another one's internal battery died and refused to charge.

Windows 8 slows the system to where it isn't even fun for the kids to use and since two of the three stopped working right before the school year ended, we had to share my work computer for completing on-line assignments.

Other Thoughts: I would not recommend this ASUS product; hover, I am impressed with how quickly ASUS support repaired and returned the systems.

Manufacturer Response:

Dear Valued Customer,

I apologize for the inconvenience this may have caused you. All ASUS products undergo intensive quality control testing and inspection. ASUS provides warranty for the laptop in order to fix or repair any isolated factory escape defect. I do understand you concern regarding slow system performance. In order to improve system stability and performance, please install all recommended WINDOWS Updates and upgrade to WINDOWS 8.1 before using the system. We recommend using a LAN connection to speed up the update process. Should you need further assistance, please email me at and write down service# 3773784 on the subject line.

Thank you for choosing an ASUS product.


ASUS Customer Loyalty

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  • Brett B.
  • 1/11/2014 5:03:06 PM
  • Ownership: 1 week to 1 month
  • Verified Owner

5 out of 5 eggs  Great Buy!

Pros: This laptop is a great buy for the price. The laptop runs very smooth, not a lot of bloatware pre-installed. I am not seeing what the other users are saying about the cheap feel of the laptop. This laptop looks nice, has a responsive track pad, and nice keyboard. The screen is bright and is exactly what you would expect for a laptop at this price point.

We are a local computer repair and consulting business. We have purchased 2 of these laptops for customers that are replacing windows xp machines and they have been very happy with them.

We have purchased quite a few ASUS laptops and have been happy with all of them.

Cons: The only possible con with this laptop is that it only has 2 USB ports. But this is indicated in the technical specs for the item.

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3 out of 5 eggsAnnoyed

Pros: Don't get me wrong there is a lot to like about this laptop.
The first and most obvious is the utility you can get from this low price. In theory you look at 350 and see these specs and you tell yourself oh that's not bad. I bought this for my old man hoping to get him to expand his knowledge on computers and so far its fine for him. The computer is light and runs fast enough for your average user. I would never buy this but it you're looking to buy this for someone starting with computers it's not a terrible choice.

Cons: Sadly, there are far more cons than pros. It's cheap so most of these are to be expected. It really does feel like it's made from really cheap lightweight plastic. I'm pretty sure it will break if i drop it. What bugs me the most is how cheap the keyboard feels. I'm use to high end mechanical keyboards so it's safe to say im exaggerating but regardless even compared to my own personal laptops keyboard this thing is junk. The A key wont actually register unless you give it a harder push than the rest of the keys. Just think of how annoying that could be on someone trying to type out a long e-mail or even writing an essay. It comes with Windows 8 which i could not hate more. Seriously Microsoft i really hate you right now. But again, that's more of a personal choice and has nothing to do with the laptop. The touchpaid failed me already. I have no idea why but the scroll function gave out... I'm trying to simply re-install the driver but when i do windows 8 says i can't without uninstalling the old one and since windows 8 is terrible i'm having a harder time then i should be.

Other Thoughts: just spend an extra 100 or 200 and buy a nicer computer if you can. I think we both know you owe it to yourself. Unless it's for a child a member of the elderly or someone you don't like...

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  • Kevin S.
  • 12/23/2013 6:53:32 PM
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsDisappointed

Pros: It's simple, almost Spartan. All black.

Cons: Slow, No upgrade available for ram or HD without complete dis assembly. No HD light (so I can't tell if W8 is frozen, updating or just loading unnecessary garbage), It feels cheap, and i don't even mind it, but the CPU and HD are so slow that it makes the experience unbearable. I own a 7 year old Dual core laptop that's faster.

Other Thoughts: As a long time Asus and Newegg customer, This is the last straw.
Asus, this kind of laptop will push everyone to buy a Chrome book. Windows 8 should have NEVER be on this equipment. It's slow and bloated.
Newegg: I have received 3 bad products in a row from you. I pay $20 every time I have to send something back that should have been properly tested in the first place. The additional hassle is no longer worth the meager savings.

Good by to both of you. I'm done.

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4 out of 5 eggs

Pros: This laptop doesn't seem to generate much heat.... It is light weight... performs well.. fast...

Cons: This laptop feels plastic and cheap but hey I got it for $310... this laptop also has weak Wi-Fi connection...

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  • Steve M.
  • 12/8/2013 5:19:15 PM
  • Ownership: 1 week to 1 month
  • Verified Owner

4 out of 5 eggsDecent Entry Level Laptop with great warranty!

Pros: This laptop stays pretty cool, has an adequate amount of features, and has a great accidental 1 year warranty. The 320gb hard drive is decent for entry level and 4GB of ram is also a good starting point for Windows 8. Asus is a well established company and usually come with great performance for price. The Pentium 2117U is no performance processor but gets everyday tasks done well.

Cons: More performance can be found by other manufacturer's laptops at the current price, The video is decent for movies, but will not play most games (even if your just looking to dip your toes in the water). The laptop could come with more than two USB ports. Two is sub-standard, three is the average.

Other Thoughts: This laptop is a good deal at the price with a great warranty, Lenovo seems to have a better laptop out at a lower price currently. Keep your eyes open on deals. Its hard to beat the 1yr. accidental warranty that Asus puts out with some of their laptops.

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Item#: 9SIA0AJ2NC2633
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