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Item#: N82E16834231448

ASUS Q550LF-BBI7T07 15.6” Touchscreen FULL HD 1920 x 1080 Notebook Intel Core i7 4500U 1.80GHz, 8GB RAM, 1TB HDD, NVIDIA GeForce GT 745M, DVD±R/RW, Windows 8, Grade B: Minor Cosmetic Imperfection

Refurbished newegg

  • Sleek, Smooth, Stylish
  • Dedicated GeForce GT 745M
  • Good for Gaming!
  • Touchscreen!
  • HDMI Out, Mini DisplayPort
  • Audio Port + Subwoofer Jack
  • Full Sized Keyboard
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This product qualifies for the Iron Egg guarantee. We'll match any qualifying competitor's price.
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Learn more about the ASUS Q550LF-BBI7T07-B

Quick Info

Warranty

  • Limited Warranty period (parts): 90 days
  • Limited Warranty period (labor): 90 days


Customer Reviews of the ASUS Q550LF-BBI7T07-B

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  • Ikra R.
  • 5/17/2015 8:31:36 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsTerrible Experience

Pros: n/a

Cons: I have already submitted a prior review but would like to append the following to that first review:

When I sent the laptop to get it repaired the SECOND time I needed to send them a USB drive to back up my files. Guess what? They never bothered to mail me back my USB drive back. Well they would like to buy I need to pay $35 (Priority mail insured is less than 10 dollars!) to have MYH PROPERTY shipped back to me. This is after they offered $400 in exchanging for a $735 dud they could not repair.

Seriously, they have my property and want me to essentially buy it back. Is that even legal?? Something to check out.

Manufacturer Response:

Dear Ikra,

I apologize for the inconvenience this may have caused you. ASUS warranty covers hardware repair only, data backup is not provided. If you have sent a a third-party USB drive with the laptop, the service center will normally return it if confirmed it was received. We don't keep properties or thing that don't belong to ASUS. If you still have issues, concern or questions regarding this recent poor customer service experience, please email me at cl-rodel@asus.com and write down service# N150549017 on the subject line.

Thank you for choosing an ASUS product.

Regards,

Rodel
ASUS Customer Loyalty

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  • Hunter G.
  • 4/2/2015 6:09:56 AM
  • Tech Level: Average
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsGreat laptop for the price

Pros: The laptop requires a lot of updating on first use, but once the updates are complete it's an enjoyable gaming laptop. I run league of legends at 60 FPS Max settings, Skyrim 60 FPS Medium, and most other games between Medium and High (witch was low).

Cons: Audio port is finicky and the audio manager seems to have issues (not sure if that's my side).

Did you find this review helpful? Yes No

  • Ryan R.
  • 3/7/2015 8:23:22 PM
  • Tech Level: Somewhat High
  • Ownership: 1 week to 1 month
  • Verified Owner

2 out of 5 eggsForgot to refurbish

Pros: Very nice screen as others have stated. Back lit keyboard and dedicated GPU are great. Price pretty good. Plenty of USB ports and external display options.

Cons: I think mine refurb job was simply not completed. Packing TERRIBLE. Came in a box with just a wrap of bubble plastic.like a tube. Mine was sliding partly out. DVD bezel broken off and some kind of jelly like food on it. The subwoofer port is mangled and can't plug anything into it. On top of that the battery is either shot or not working. This only works plugged in... will not charge.

Other Thoughts: Touch screen... don't really care about that. Would like to add AC wireless. Maybe when I swap out the battery and finish the refurb job. Will be adding SSD and 8GB ram at that time that I already have. Now have to find a battery.... internal... grumble grumble.

Manufacturer Response:

Dear Ryan,

It's great to know that you like the very nice screen, backlit keyboard and dedicated GPU. I apologize for the inconvenience this may have caused you. All refurbished products undergo intensive quality control testing and inspections, these are isolated cases. If you received the unit damaged from shipping and you are having issues with the ports or connectors, I recommend contacting NewEgg to get a replacement unit if it is still within the replacement window. If you need further assistance, please email me at cl-rodel@asus.com and write down service# N150329137 on the subject line.

Thank you for choosing an ASUS product.

Regards,

Rodel
ASUS Customer Loyalty

Did you find this review helpful? Yes No

  • Mahmoud A.
  • 2/17/2015 3:44:01 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsHorrible Laptop

Pros: Great specs on paper

Cons: The laptop didn't come with little "cosmetic" defects but as if someone scratched it with a knife and then dropped it where a corner dent is obviously not cosmetic. The DVD rom is broken and it would fall out. The description is false. It crashed several times and poorly run Adobe Photoshop and Illustrator. I had to restore it several times losing all my files because it would freeze and won't boot. So if you work on this piece of junk you better save all your work externally or on cloud drive. The last time it just decided to freeze and won't restore when I decided to send it for repairs.

Other Thoughts: I don't recommend this for anyone who intends to use the laptop other then MS Word and web browsing. It was a bad investment that didn't show until return period expired. If time goes back, I wouldn't pay a red cent for it.
Headphone jack is about to break, poorly built
mousepad has the award-winning in the worst design that keeps hanging and keep jumping as you softly touch it as you type. I guess the glitch in the software maybe. Anyways, I would stay away from this product. If you buy it, make sure you buy protection plan.

Manufacturer Response:

Dear Moody,

The laptop is a performance system that will run Photoshop without compromising system performance. In order to improve system stability and performance, please install all recommended WINDOWS Updates before using the system. I apologize if you received the unit with a broken DVD drive. This is an isolated case since all ASUS products undergo intensive quality control testing and inspections. ASUS provides warranty for the laptop. Should you need further assistance sending the laptop in for warranty service, please email me at cl-rodel@asus.com and write down service# N150312723 on the subject line.

Thank you for choosing an ASUS product.

Regards,

Rodel
ASUS Customer Loyalty

Did you find this review helpful? Yes No

  • Collin M.
  • 1/13/2015 3:35:00 PM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsLooks nice, unstable

Pros: Aluminum case, backlit keyboard, lightweight.

Cons: Where do I begin. First off, computer comes bare, literally the computer is wrapped in bubble wrap, shoved in a box and shipped. No manual, no discs, nothing. It is however, LOADED with bloatware. The HD is anemic (5400 rpm), and the the computer is basically unusable. My daughters use it for school, but it's so slow and unresponsive that it's literally a doorstop. I've owned several ASUS computers, never had a problem but this thing is a boat anchor. Several times I had to turn it on, and let it 'set' for up to 10 minutes until it was ready for my kids to login, then another 5 minutes or so to get going. Going on the internet? Forgetaboutit, takes FOREVER. I called ASUS, and luckily (haha) I got some poor sap in a faraway land who's technical advice was to 'reinstall windows'. That's all he could offer me. Pathetic. Also, the battery is internal, so be warned. When the machine freezes, hope your power switch works. You can't pull the battery out (easily).

Other Thoughts: After weeks of this nonsense, I ordered a Crucial 256GB SSD, and a OEM copy of Win 8.1. Tore out the old drive, put in the new one and did a clean install. The machine now boots in 25 seconds, and without all the bloatware, the 8GB ram is more than enough. No more trouble with startup, or running. It shouldn't have taken this drastic of a solution, but it did. Put another $250 into the computer, and it's a pretty solid machine. Sold as is....beware.

Manufacturer Response:

Dear CMfromCA,

I understand that your disappointed with the unit. It's unfortunate if you think the "Product" is a huge disappointment. On the contrary, there are lots of very satisfied customers that are having positive experience using the product. If you can please do a system restore to revert to last known good configurtion then install all windows recommended updates before using the system. If this don't work please email me at customerloyalty@asus.com and put case # in the subject line for your reference.

ASUS Customer Loyalty are dedicated in helping you and all other ASUS customers.

Thank you for choosing ASUS.

Best regards,
Mark
ASUS Customer Loyalty

1 out of 1 people found this review helpful. Did you? Yes No

  • Andrew S.
  • 11/20/2014 1:49:20 PM
  • Tech Level: Somewhat High
  • Ownership: less than 1 day
  • Verified Owner

1 out of 5 eggsNot what it says it is

Pros: Nice design. Touch screen is a plus. Backlit key board a plus as well. Says it comes with Windows 8 but it came with windows 8.1 which is a plus.

Cons: Ok so here it goes. I was going to order this computer for my own personal use. A little background of myself first though. I am the IT guy at a construction company I help set up computers on a daily basis. This computer says it comes with a Nvidia graphics card... No it doesn't it only came with an Integrated HD family graphics card. This site says it comes with an i7 processor no it doesn't it comes with an i5 processor @1.6ghz an 2.3ghz max with turbo. It says it comes with an optical drive... Nope again doesn't come with an optical drive. Says it comes with 8GB of ram... Nope again only came with 6gb of ram

Other Thoughts: Sooo... Yea I'll be sending it back or asking for 200-300 dollars off or something like that because I can buy a brand new one with these specs for cheaper. I don't know if I was the unlucky one who had the guy show up drunk to work at the warehouse. Or if newegg is publishing their products wrong or if its Asus publishing their products wrong, but yep I'm getting on right now to talk to someone about it.

1 out of 1 people found this review helpful. Did you? Yes No

  • Steven L.
  • 10/23/2014 7:46:45 AM
  • Tech Level: High
  • Ownership: 1 day to 1 week

4 out of 5 eggsGreat PC

Pros: -Great Price per specs.
-Beautiful screen
-Adequate HD space
-Runs fast
It's hard to find a laptop with a dedicated video card at this price, and this one has a good laptop one. Not great, but good. It runs very cool and quiet.

Cons: -Lots of updates up front.
-Poor speakers.
It ships with Windows 8 on it, and you have to run a bunch of updates BEFORE you can upgrade to windows 8.1. The speakers are on the bottom of the laptop, and don't sound great. They have decent volume, but if you are using it on your lap, they are muffled.

Other Thoughts: I would buy another one of these if I needed it. NewEggs shipping was quick. In fact I got the product BEFORE NewEgg ever marked it as being shipped!

1 out of 1 people found this review helpful. Did you? Yes No

  • RUTH L.
  • 9/5/2014 4:17:34 PM
  • Tech Level: Somewhat High
  • Ownership: less than 1 day
  • Verified Owner

1 out of 5 eggsCan't review it until it will start

Pros: Good price? (See below)

Cons: Won't turn on

Other Thoughts: I can't write a review yet as it's DOA.

Manufacturer Response:

Dear Valued Customer,

Thank you for choosing an ASUS product. I apologize if the system will not power on upon arrival. Please verify if the AC adapter was properly connected from the laptop to a working surge protector or AC outlet and the power button is being pressed all the way down to trigger a power on signal. If you need further assistance, please email me at cl-rodel@asus.com and write down service# N140917206 on the subject line.

Regards,

Rodel
ASUS Customer Loyalty

2 out of 3 people found this review helpful. Did you? Yes No

  • curt u.
  • 8/27/2014 9:22:14 PM
  • Tech Level: Somewhat High
  • Ownership: 1 week to 1 month
  • Verified Owner

5 out of 5 eggsExtremely sweet

Pros: One satisfied customer here. High quality laptop, solid components, best screen I've ever seen and it's a touchsceen to boot! Can't beat the price. Cosmetically, just 2 small, light scratches (really just scuff marks from sliding into a case), and 2 small dents that can only be seen if the light is just right.

Cons: Took me all day to update WIN 8 with 119 updates and then upgrade to WIN 8.1. Did not ship with the auxiliary woofer. Wish it had a faster HDD or a SDD. Will likely upgrade to a SDD very soon.

Other Thoughts: The best computer for the price. The next step up was over $500 more, and no touchscreen. Saved a bundle by selecting the refurbished model.

Did you find this review helpful? Yes No

  • Robert U.
  • 8/25/2014 3:36:09 PM
  • Tech Level: Average
  • Ownership: 1 day to 1 week
  • Verified Owner

1 out of 5 eggsAudio is Terrible

Pros: Beautiful display, fast machine.

Cons: The audio is really scratchy and I can barely hear anything I am trying to listen to. I tried wearing headphones but even those were scratchy. I am very disappointing and I am sending it back to ASUS ASAP.

Manufacturer Response:

Dear Valued Customer,

I apologize if you are experiencing issue with the audio upon arrival and the laptop needs to be returned. The scracthy sound can be related to improper setup with the microphone and speaker settings. Should you need further assistance, please email me at cl-rodel@asus.com and write down service# N140848346 on the subject line.

Thank you for choosing an ASUS product.

Regards,

Rodel
ASUS Customer Loyalty

0 out of 2 people found this review helpful. Did you? Yes No

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Item#: N82E16834231448
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