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Item#: 9SIA6R42AH6959

ASUS D550MA-DS01 Intel Baytrail-M N2815 (1.86GHz) Turbo 2.13GHz 4GB Memory 500GB HDD 15.6" Notebook Windows 8 64-bit

  • Intel Celeron N2815 (1.86GHz) Turbo 2.13GHz
  • 4 GB Memory 500 GB HDD
  • Intel HD Graphics
  • 1366 x 768
  • Windows 8 64-bit
  • DL DVD+/-RW / CD-RW

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  • Overview
  • Specifications
  • Warranty & Returns
  • Reviews

Learn more about the ASUS D550MA-DS01

Warranty, Returns, And Additional Information
  • Warranty
  • Limited Warranty period (parts): 1 year
  • Limited Warranty period (labor): 1 year
  • Read full details

Customer Reviews of the ASUS D550MA-DS01

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Showing 37 of 37 reviews - Clear Filters

  • Owen S.
  • 2/4/2016 6:19:25 PM
  • Ownership: more than 1 year
  • Verified Owner

3 out of 5 eggsGood for what I wanted it for

This review is from: ASUS D550MA-DS01 Intel Baytrail-M N2815 (1.86GHz) Turbo 2.13GHz 4GB Memory 500GB HDD 15.6" Notebook Windows 8 64-bit

Pros: Browses internet and writes word documents just fine. Netflix works too. For the price, it's a really good machine, at least as far as the internal specs go (although this is more true 2 years ago when I bought it than now, I suppose).

Cons: HDD died on me about 6 months after I bought it. Replaced with a spare I had and installed Linux and the machine has been running great ever since. Build quality is a little cheap.

Other Thoughts: I would have recommended this in 2014 if you wanted it for more basic or office functions. Today, you could go to Staples and get a better PC for the same price; so Newegg would doubtless have even better deals. in 2016, don't bother. Still, a decent little machine and I am glad I bought it when I did.

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  • Kayla .
  • 11/7/2015 9:09:58 AM
  • Ownership: more than 1 year
  • Verified Owner

1 out of 5 eggs

This review is from: ASUS D550MA-DS01 Intel Baytrail-M N2815 (1.86GHz) Turbo 2.13GHz 4GB Memory 500GB HDD 15.6" Notebook Windows 8 64-bit

Pros: N/A

Cons: I am extremely frustrated with this product. I bought this computer a little over a year ago and the battery has already given out. I bought a new charger thinking this was the case but it was not. I now have to keep my computer plugged in or it will die.

Other Thoughts: Poor quality, I do not recommend

Manufacturer Response:

Dear Kayla,

Thank you for your time on posting this review, we are sorry to hear that you are not satisfied with the ASUS laptop. Please allow me to assist you.

Please try the steps below to try to troubleshoot the laptops's battery issue.

1. Make sure the power adapter is fully functional. Remove the power adapter and re-connect it.
2. Turn off the notebook, and remove the battery. Visually check the battery and battery slot connection points for any signs of damage.
3. Put the battery back in place. Make sure the battery latches are properly locked.
4. Update the BIOS to the latest version.

For further assistance or if you want to discuss this matter with me, please email me at customerloyalty@asus.com and put case #N151160694 in the subject line for a reference. I'm here to help you and all others with these issues, as our customer loyalty department dedicated to bringing a resolution to all issues related to our products.

If ever you want to call our representatives please check link below for the contact numbers.

http://www.asus.com/us/support/CallUs

Thank you for choosing ASUS.

Best regards,
Jerry
ASUS Customer Loyalty

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  • SUNHEE H.
  • 9/30/2015 1:34:55 PM
  • Ownership: more than 1 year
  • Verified Owner

1 out of 5 eggs

This review is from: ASUS D550MA-DS01 Intel Baytrail-M N2815 (1.86GHz) Turbo 2.13GHz 4GB Memory 500GB HDD 15.6" Notebook Windows 8 64-bit

Pros: it worked for more than a year.

Cons: I bought this notebook 1 year and 6 month ago and I am so regretting that I bought it. All the laptops that I have used for last 20 years, there have been "0" computer it broken after 1.5 year. I used this computer only for internet surfing and sometimes a Microsoft based software work.. It is very disappointing that it has 1 year warranty and mine broke a little later. It was a first time for me to buy ASUS and I think just learned a lesson.

Manufacturer Response:

Dear Sunhee,

I apologize if unit stop working properly, prematurely, after a year and a half of usage. ASUS products are build to last. Should you need further assistance with the laptop, please email me at cl-rodel@asus.com and write down service# N151016169 on the subject line.

Thank you for choosing an ASUS product.

Regards,

Rodel
ASUS Customer Loyalty

Did you find this review helpful? Yes No

  • John W.
  • 4/21/2015 7:20:32 AM
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsASUA Notbebook

This review is from: ASUS D550MA-DS01 Intel Baytrail-M N2815 (1.86GHz) Turbo 2.13GHz 4GB Memory 500GB HDD 15.6" Notebook Windows 8 64-bit

Pros: Great Family computer, connects easily to wired and wireless network.

Cons: Not a fan of Windows 8

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  • Katey S.
  • 12/11/2014 7:59:57 PM
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsUpdate

This review is from: ASUS D550MA-DS01 Intel Baytrail-M N2815 (1.86GHz) Turbo 2.13GHz 4GB Memory 500GB HDD 15.6" Notebook Windows 8 64-bit

Pros: It was cheap, had a disc drive, and only 2 other reviews at the time that said it was decent.

Cons: Slow in almost every way possible, absolutely terrible speakers, can't look at or repair any internal pieces because the back is totally sealed shut. Read "other thoughts" for more.

Other Thoughts: You get what you pay for, I guess. Don't buy this. When I first got it about six months ago, it was messed up during updating and was just slow in general once I got it working. It's still slow as heck and the graphics are awful. I can't play any games whatsoever. It freezes constantly, especially when using the internet (high quality internet) even at times when I had been submitting assignments for school, which sucked. The speakers are absolutely terrible and have been warbled off and on, but finally after six months of owning this laptop, they suddenly just gave out for no reason and any tiny noise like a facebook notification is very loud, drawn out static. I've plugged in computer speakers, headphones, etc and the sound is the same terrible noise. I have taken great care with this laptop, but these things have still happened. The back doesn't come off, so there's no way to get inside the computer. I can't return it because the warranty was only 30 days. My experience with the laptop has been really not great and even if I could send it in to get it looked at (somehow, even though you can't psychically look inside it to repair any internal things), I wouldn't want it back again. Looks like I'm stuck with this until I can afford to buy a new laptop. Waste of $300.

Manufacturer Response:

Dear Kat,

We appricaite your time posting this review and we want to thank you for it. I understand that you had issue with the product and I want to help you with it. If your laptop runs slow and your sure that there's no malware on your files, please do a system restore to reveret to last known configuration then install windows recommended updates before using the system. For further technical assistance please email me at customerloyalty@asus.com and put case # N141254696 in the subject line for your reference.

ASUS Customer Loyalty is dedicated in helping you and all other ASUS customers.

Thank you for choosing ASUS.

Regards,
Mark
ASUS Customer Loyalty

Did you find this review helpful? Yes No

  • Jason P.
  • 10/16/2014 12:39:13 PM
  • Ownership: 1 month to 1 year
  • Verified Owner

3 out of 5 eggsSlooooooow

This review is from: ASUS D550MA-DS01 Intel Baytrail-M N2815 (1.86GHz) Turbo 2.13GHz 4GB Memory 500GB HDD 15.6" Notebook Windows 8 64-bit

Pros: Cheap. Battery life is pretty good. Has a number pad.

Cons: Windows 8 it terrible. The CPU is slow even for a Celeron. Very sluggish. Touchpad and clickers are irritating to say the least. Very "plasticky" feel. Cheaply constructed, but that was expected at this price point. Keyboard feels very cheap.

Other Thoughts: Caught this on sale for a little less than $300. If you are looking for the bare basics, like just getting on the internet and maybe using Office ... I still couldn't recommend this laptop. I've had good luck with Asus in the past, just not with this one. Spend a few more bucks and get something with an I3, I wish I had. Now I have a $300 paperweight.

Manufacturer Response:

Dear Valued Customer,

Thank you for the positive comment. I apologize if you are experiencing slow system performance and your dissatisfaction with the touchpad quality. In order to improve system stability and performance, please install all recommended WINDOWS Updates and upgrade to WINDOWS 8.1 before using the system. We recommend using a LAN connection to speed up the update process. If you need further assistance regarding the laptop, please email me at cl-rodel@asus.com and write down service# N141046405 on the subject line.

Thank you for choosing an ASUS product.

Regards,

Rodel
ASUS Customer Loyalty

Did you find this review helpful? Yes No

  • Cass B.
  • 9/22/2014 6:09:19 PM
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsAn exercise in in futility

This review is from: ASUS D550MA-DS01 Intel Baytrail-M N2815 (1.86GHz) Turbo 2.13GHz 4GB Memory 500GB HDD 15.6" Notebook Windows 8 64-bit

Pros: There are none. All pros are outweighed by the cons.

Cons: I'm an ASUS fan. I have two ASUS routers and an awesome RoG laptop that I souped up a bit. Sadly, this laptop is inferior junk, falling far, far below what I expect from ASUS. Out of the box, it wouldn't update to 8.1 correctly. It would hit update 112 out of 113 and fail, resulting in an OS rollback.

After I finally got the Windows 8.1 installed by allowing updates to install automatically over the course of several days, I was able to start using the laptop. Over the course of a couple of hours, got some basic software installed and called it a night.

The following morning, the system froze booting the OS. A reboot lead to an OS restore. This repeated several times over the course of a few days.

After a week of trying, I gave up. When I eventually felt up to tackling this horrible laptop again, I found it wouldn't even boot and it would hang while trying to perform an OS recovery. Disgusted, I put it away again.

That brings me to the time of this review. The system will not boot. It will not perform an OS recovery. It throws an error related to windows.efi and does nothing.

In short, this laptop is detritus. I regret that I cannot give it less than one egg.

Other Thoughts: It's quite possible I have a single bad instance of this model. It doesn't matter, this laptop is awful in the most important way possible. It doesn't work at all. I absolutely regret this purchase and will never buy another cheap ASUS laptop.

Manufacturer Response:

Dear Nezz,

Thank you for being an ASUS fan. I apologize for the inconvenience this may have caused you. All ASUS products undergo intensive quality control testing and inspections, this is an isolated case. ASUS provides warranty for the laptop in order to fix or repair any isolated factory escape defect. If you need further assistance sending the unit in for warranty service, please email me at cl-rodel@asus.com and write down service# N140945754 on the subject line.

Thank you for choosing an ASUS product.

Regards,

Rodel
ASUS Customer Loyalty

0 out of 1 people found this review helpful. Did you? Yes No

  • jay r.
  • 9/18/2014 3:37:51 PM
  • Ownership: less than 1 day
  • Verified Owner

1 out of 5 eggs

This review is from: ASUS D550MA-DS01 Intel Baytrail-M N2815 (1.86GHz) Turbo 2.13GHz 4GB Memory 500GB HDD 15.6" Notebook Windows 8 64-bit

Pros: none I can find

Cons: doesn't work out of the box and VERY cheaply made. The plastic border around screen had waves and gaps.

Manufacturer Response:

Dear Valued Customer,

I apologize if the laptop failed to work out of the box. Should you need further assistance on how to resolve the issue, please email me at cl-rodel@asus.com and write down service# N140945953 on the subject line.

Thank you for choosing an ASUS product.

Regards,

Rodel
ASUS Customer Loyalty

Did you find this review helpful? Yes No

  • Alejandro j.
  • 8/30/2014 1:00:21 PM
  • Ownership: 1 month to 1 year
  • Verified Owner

3 out of 5 eggsIts good while it works

This review is from: ASUS D550MA-DS01 Intel Baytrail-M N2815 (1.86GHz) Turbo 2.13GHz 4GB Memory 500GB HDD 15.6" Notebook Windows 8 64-bit

Pros: I bought this notebook for school purposes. I usually run microsoft word, power point, adobe reader, internet browser, and occasionally for games. It suits my purpose because i'm able to carry this notebook with me to school and back and work on tasks on the go. The boot speed is average depending on my how much data is on the hard drive. It runs smoothly when I play music through it, and im able to run a hdmi out to a sound system to receive the best quality it can offer.

Cons: 3 months after I purchased this notebook, the hard drive stopped working and I lost many important document and files. However I contacted asus technical support for warranty service and they were able to help me get it fixed. The service was reliable because i was able to receive my product back with in 7 days. Only thing they did was replace the hard drive with a smaller capacity of 250 gb. Before the original hard drive offered 500gb. I wasn't to happy with that but It would do fine for me since I have a 1TB external drive.
Another problem iv'e been having is with the laptop screen. It sometimes starts glitching out by flashing on and off and sometimes the screen shuts off completely, which then I am forced to restart it and i loose projects that i was working on because i can't see the screen so i can save it. I'm unsure what is causing this problem but I hope if the screen eventually gives out, asus is able to service this product.

Other Thoughts: Overall if you are looking for a notebook that is going to be used for typing essays,researching, or casual browsing i would recommend it but for an extra 100$ you can get a more reliable laptop

Manufacturer Response:

Dear Valued Customer,

I apologize for the inconvenience this may have caused you. All ASUS products undergo intensive quality control testing and inspections, these are isolated cases for the hardrive to die prematurely. ASUS provides warranty for the laptop in order to fix or repair any isolated factory escape defect. In regards to the screen shutting down completely is a possible WINDOWS related issue. Please try to run System Restore in order to revert the system to the last known good configuration then install all recommended WINDOWS Update manually. If you need further assistance, please email me at cl-rodel@asus.com and write down service# N140905492 on the subject line.

Thank you for choosing an ASUS product.

Regards,

Rodel
ASUS Customer Loyalty

1 out of 1 people found this review helpful. Did you? Yes No

  • Deanna N.
  • 8/15/2014 2:53:26 PM
  • Ownership: less than 1 day
  • Verified Owner

1 out of 5 eggslaptop

This review is from: ASUS D550MA-DS01 Intel Baytrail-M N2815 (1.86GHz) Turbo 2.13GHz 4GB Memory 500GB HDD 15.6" Notebook Windows 8 64-bit

Pros: none

Cons: this laptop is not worth it and this company is the worst I have ever dealt with. They reset it sent it back to me and it doesn't work.

Manufacturer Response:

Dear Valued Customer,

I apologize for the inconvenience this may have caused you. Should you need further assistance, please email me at cl-rodel@asus.com and write down service# N140831526 on the subject line.

Thank you for choosing an ASUS product.

Regards,

Rodel
ASUS Customer Loyalty

Did you find this review helpful? Yes No

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Item#: 9SIA6R42AH6959
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