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Item#: N82E16834231567

ASUS D550MA-DS01 Intel Baytrail-M N2815 (1.86GHz) Turbo 2.13GHz 4GB Memory 500GB HDD 15.6" Notebook Windows 8 64-bit

  • Intel Celeron N2815 (1.86GHz) Turbo 2.13GHz
  • 4GB Memory 500GB HDD
  • Intel HD Graphics
  • 1366 x 768
  • Windows 8 64-bit
  • DL DVD+/-RW / CD-RW
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Learn more about the ASUS D550MA-DS01

Quick Info

Warranty

  • Limited Warranty period (parts): 1 year
  • Limited Warranty period (labor): 1 year


Customer Reviews of the ASUS D550MA-DS01

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Showing 32 of 32 reviews - Clear Filters

  • Jason P.
  • 10/16/2014 12:39:13 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

3 out of 5 eggsSlooooooow

This review is from: ASUS D550MA-DS01 Intel Baytrail-M N2815 (1.86GHz) Turbo 2.13GHz 4GB Memory 500GB HDD 15.6" Notebook Windows 8 64-bit

Pros: Cheap. Battery life is pretty good. Has a number pad.

Cons: Windows 8 it terrible. The CPU is slow even for a Celeron. Very sluggish. Touchpad and clickers are irritating to say the least. Very "plasticky" feel. Cheaply constructed, but that was expected at this price point. Keyboard feels very cheap.

Other Thoughts: Caught this on sale for a little less than $300. If you are looking for the bare basics, like just getting on the internet and maybe using Office ... I still couldn't recommend this laptop. I've had good luck with Asus in the past, just not with this one. Spend a few more bucks and get something with an I3, I wish I had. Now I have a $300 paperweight.

Manufacturer Response:

Dear Valued Customer,

Thank you for the positive comment. I apologize if you are experiencing slow system performance and your dissatisfaction with the touchpad quality. In order to improve system stability and performance, please install all recommended WINDOWS Updates and upgrade to WINDOWS 8.1 before using the system. We recommend using a LAN connection to speed up the update process. If you need further assistance regarding the laptop, please email me at cl-rodel@asus.com and write down service# N141046405 on the subject line.

Thank you for choosing an ASUS product.

Regards,

Rodel
ASUS Customer Loyalty

Did you find this review helpful? Yes No

  • Cass B.
  • 9/22/2014 6:09:19 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsAn exercise in in futility

This review is from: ASUS D550MA-DS01 Intel Baytrail-M N2815 (1.86GHz) Turbo 2.13GHz 4GB Memory 500GB HDD 15.6" Notebook Windows 8 64-bit

Pros: There are none. All pros are outweighed by the cons.

Cons: I'm an ASUS fan. I have two ASUS routers and an awesome RoG laptop that I souped up a bit. Sadly, this laptop is inferior junk, falling far, far below what I expect from ASUS. Out of the box, it wouldn't update to 8.1 correctly. It would hit update 112 out of 113 and fail, resulting in an OS rollback.

After I finally got the Windows 8.1 installed by allowing updates to install automatically over the course of several days, I was able to start using the laptop. Over the course of a couple of hours, got some basic software installed and called it a night.

The following morning, the system froze booting the OS. A reboot lead to an OS restore. This repeated several times over the course of a few days.

After a week of trying, I gave up. When I eventually felt up to tackling this horrible laptop again, I found it wouldn't even boot and it would hang while trying to perform an OS recovery. Disgusted, I put it away again.

That brings me to the time of this review. The system will not boot. It will not perform an OS recovery. It throws an error related to windows.efi and does nothing.

In short, this laptop is detritus. I regret that I cannot give it less than one egg.

Other Thoughts: It's quite possible I have a single bad instance of this model. It doesn't matter, this laptop is awful in the most important way possible. It doesn't work at all. I absolutely regret this purchase and will never buy another cheap ASUS laptop.

Manufacturer Response:

Dear Nezz,

Thank you for being an ASUS fan. I apologize for the inconvenience this may have caused you. All ASUS products undergo intensive quality control testing and inspections, this is an isolated case. ASUS provides warranty for the laptop in order to fix or repair any isolated factory escape defect. If you need further assistance sending the unit in for warranty service, please email me at cl-rodel@asus.com and write down service# N140945754 on the subject line.

Thank you for choosing an ASUS product.

Regards,

Rodel
ASUS Customer Loyalty

0 out of 1 people found this review helpful. Did you? Yes No

  • jay r.
  • 9/18/2014 3:37:51 PM
  • Tech Level: Somewhat High
  • Ownership: less than 1 day
  • Verified Owner

1 out of 5 eggs

This review is from: ASUS D550MA-DS01 Intel Baytrail-M N2815 (1.86GHz) Turbo 2.13GHz 4GB Memory 500GB HDD 15.6" Notebook Windows 8 64-bit

Pros: none I can find

Cons: doesn't work out of the box and VERY cheaply made. The plastic border around screen had waves and gaps.

Manufacturer Response:

Dear Valued Customer,

I apologize if the laptop failed to work out of the box. Should you need further assistance on how to resolve the issue, please email me at cl-rodel@asus.com and write down service# N140945953 on the subject line.

Thank you for choosing an ASUS product.

Regards,

Rodel
ASUS Customer Loyalty

Did you find this review helpful? Yes No

  • Alejandro j.
  • 8/30/2014 1:00:21 PM
  • Tech Level: Average
  • Ownership: 1 month to 1 year
  • Verified Owner

3 out of 5 eggsIts good while it works

This review is from: ASUS D550MA-DS01 Intel Baytrail-M N2815 (1.86GHz) Turbo 2.13GHz 4GB Memory 500GB HDD 15.6" Notebook Windows 8 64-bit

Pros: I bought this notebook for school purposes. I usually run microsoft word, power point, adobe reader, internet browser, and occasionally for games. It suits my purpose because i'm able to carry this notebook with me to school and back and work on tasks on the go. The boot speed is average depending on my how much data is on the hard drive. It runs smoothly when I play music through it, and im able to run a hdmi out to a sound system to receive the best quality it can offer.

Cons: 3 months after I purchased this notebook, the hard drive stopped working and I lost many important document and files. However I contacted asus technical support for warranty service and they were able to help me get it fixed. The service was reliable because i was able to receive my product back with in 7 days. Only thing they did was replace the hard drive with a smaller capacity of 250 gb. Before the original hard drive offered 500gb. I wasn't to happy with that but It would do fine for me since I have a 1TB external drive.
Another problem iv'e been having is with the laptop screen. It sometimes starts glitching out by flashing on and off and sometimes the screen shuts off completely, which then I am forced to restart it and i loose projects that i was working on because i can't see the screen so i can save it. I'm unsure what is causing this problem but I hope if the screen eventually gives out, asus is able to service this product.

Other Thoughts: Overall if you are looking for a notebook that is going to be used for typing essays,researching, or casual browsing i would recommend it but for an extra 100$ you can get a more reliable laptop

Manufacturer Response:

Dear Valued Customer,

I apologize for the inconvenience this may have caused you. All ASUS products undergo intensive quality control testing and inspections, these are isolated cases for the hardrive to die prematurely. ASUS provides warranty for the laptop in order to fix or repair any isolated factory escape defect. In regards to the screen shutting down completely is a possible WINDOWS related issue. Please try to run System Restore in order to revert the system to the last known good configuration then install all recommended WINDOWS Update manually. If you need further assistance, please email me at cl-rodel@asus.com and write down service# N140905492 on the subject line.

Thank you for choosing an ASUS product.

Regards,

Rodel
ASUS Customer Loyalty

Did you find this review helpful? Yes No

  • Deanna N.
  • 8/15/2014 2:53:26 PM
  • Tech Level: Average
  • Ownership: less than 1 day
  • Verified Owner

1 out of 5 eggslaptop

This review is from: ASUS D550MA-DS01 Intel Baytrail-M N2815 (1.86GHz) Turbo 2.13GHz 4GB Memory 500GB HDD 15.6" Notebook Windows 8 64-bit

Pros: none

Cons: this laptop is not worth it and this company is the worst I have ever dealt with. They reset it sent it back to me and it doesn't work.

Manufacturer Response:

Dear Valued Customer,

I apologize for the inconvenience this may have caused you. Should you need further assistance, please email me at cl-rodel@asus.com and write down service# N140831526 on the subject line.

Thank you for choosing an ASUS product.

Regards,

Rodel
ASUS Customer Loyalty

Did you find this review helpful? Yes No

  • Klajdi S.
  • 8/12/2014 7:07:53 AM
  • Tech Level: High
  • Ownership: 1 week to 1 month
  • Verified Owner

1 out of 5 eggsHorrible product and service

This review is from: ASUS D550MA-DS01 Intel Baytrail-M N2815 (1.86GHz) Turbo 2.13GHz 4GB Memory 500GB HDD 15.6" Notebook Windows 8 64-bit

Pros: It will do what it is supposed to do as long as it works.

Cons: Terrible and inflexible design. You cannot install any other operating system besides Windows 8. The laptop died because the headset accidentally touched the USB port. The only thing that I can do to fix it without voiding the warranty is to hold down the power button. Did that and did not help at all. The battery is not removable unless the notebook is disassembled and the warranty voided. I contacted customer service and they suggested I should ship in the laptop to a service center. Even though they did not make a definitive statement, they said that it is very likely that the warranty will not cover any of the repairs. The estimated cost for such repairs was $136. While I understand that it may be partly my fault to plug in the headset into the wrong port, I think we can all agree that if you design a notebook so sensitive, maybe you should put the USB ports and the headset jack far apart instead of right next to each other.

Other Thoughts: I have not decided yet what I will do to fix my laptop, but I definitely regret purchasing this product and strongly suggest you stay away from it. I would like to note that I very rarely write bad reviews.

Manufacturer Response:

Dear Valued Customer,

I apologize for the inconvenience this may have caused you. We do value our customers and take negative customer service experience very seriously. If I can be of further assistance, please email me at clrodel@asus.com and write down service# N140831669 on the subject line.

Thank you for choosing an ASUS product.

Regards,

Rodel
ASUS Customer Loyalty

Did you find this review helpful? Yes No

  • Svitlana U.
  • 8/5/2014 10:09:01 PM
  • Tech Level: High
  • Ownership: 1 day to 1 week
  • Verified Owner

2 out of 5 eggsWindows 8.1 Hell

This review is from: ASUS D550MA-DS01 Intel Baytrail-M N2815 (1.86GHz) Turbo 2.13GHz 4GB Memory 500GB HDD 15.6" Notebook Windows 8 64-bit

Pros: I mainly bought this laptop for the low price, I am not intending to use it for very intensive tasks. If you can get the operating system to actually work it is a good deal.

Cons: It is fairly well known that the windows 8.1 update has a habit of breaking ASUS laptops. In fact, multiple reviewers on this site have had similar issues during the updating process. ASUS/Microsoft don't seem to really care about this issue.

Furthermore, due to the locked down BIOS it is virtually impossible to install an operating system other than Windows 8, and since the Windows 8.1 update bricks the machine you will be stuck with the stock windows 8 OS until the machine dies. I'm beginning to think that the only purpose on having these cheap windows 8 laptops is to increase market share for the embarrassment that is Windows 8.
This is my second ASUS laptop, and I cannot say that there will be a third.

Manufacturer Response:

Dear Valued Customer,

I apologize for the inconvenience this may have caused you. The OS becoming unbootable is an issue with WINDOW Update implementation. Normally, restoring the system to factory settings will allow the system to bootup normally in WINDOWS again. To avoid corrupting the OS durng a WINDOWS Update, please download and install the patch from the Microsoft website. Should you need further assistance with the laptop, please email me at cl-rodel@asus.com and write down service# N140831871 on the subject line.

Thank you for choosing an ASUS product.

Regards,

Rodel
ASUS Customer Loyalty

1 out of 2 people found this review helpful. Did you? Yes No

  • Sean S.
  • 7/29/2014 11:21:26 AM
  • Tech Level: Average
  • Ownership: 1 month to 1 year
  • Verified Owner

2 out of 5 eggs

This review is from: ASUS D550MA-DS01 Intel Baytrail-M N2815 (1.86GHz) Turbo 2.13GHz 4GB Memory 500GB HDD 15.6" Notebook Windows 8 64-bit

Pros: nice size display, decent battery life

Cons: Awful CPU, bloatware, iffy hard drive

Other Thoughts: This thing has never really worked right for me, and in less than a year the hard drive is already making questionable noises. Shame, because the drive space is very nice. I'm about to trade it in for something a little less finicky.

Manufacturer Response:

Dear Sean,

Thank you for liking the nice size display and decent battery life. I apologize if you are dissatisfied wit the slow performance, blotware and noisy hardrive. In order to improve system performance, please install all recommended WINDOWS Updates and upgrade to WINDOWS 8.1 before using the system. We recommend using a LAN connection to speed up the update process. In regards to the bloatware, please unintall these in the Control Panel, Program and Features if not needed. ASUS does provide warranty for the product. If you need further assistance sending the unit for service due to the noisy hardrive, please email me at cl-rodel@asus.com and write down service# N140743860 on the subject line.

Thank you for choosing an ASUS product.

Regards,

Rodel
ASUS Customer Loyalty

Did you find this review helpful? Yes No

  • thomas r.
  • 7/22/2014 6:52:17 AM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year

4 out of 5 eggsASUS D550MA-DS01

This review is from: ASUS D550MA-DS01 Intel Baytrail-M N2815 (1.86GHz) Turbo 2.13GHz 4GB Memory 500GB HDD 15.6" Notebook Windows 8 64-bit

Pros: I purchased this laptop for one reason, for my wife to do school work and it does not disappoint. It was cheap and very light which were our two requirements. It won't play Battlefield or CoD but we have PC's for that.

In closing if you are looking for a cheap and light laptop for travel or school work then this little guy is for you!

Cons: If there is one thing I wish they would have done better it would be the touchpad. Its kind of garbage and takes some getting used to but it gets the job done. Sorry, had to take egg off.

Other Thoughts: Overall we are very pleased with the performance and have had no issues so far.

Did you find this review helpful? Yes No

  • Jordan C.
  • 7/21/2014 8:38:30 AM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsUpdate to Previous Review - HD Failed

This review is from: ASUS D550MA-DS01 Intel Baytrail-M N2815 (1.86GHz) Turbo 2.13GHz 4GB Memory 500GB HDD 15.6" Notebook Windows 8 64-bit

Pros: The rest of the hardware is a great deal. Newegg is crazy fast at shipping stuff out!

Cons: After spending a lot of time with this laptop it turns out the hard drive died a little over a month after purchasing it. Instead of paying to RMA this, I purchased the exact same hard drive from Newegg and replaced the old one for cheaper than shipping this thing back and forth to ASUS. Now it works great!

Other Thoughts: Newegg is great once again (prices, selection, & shipping time) but Asus has really let me down in terms of customer service and quality control (see review below).

1 out of 1 people found this review helpful. Did you? Yes No

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