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Item#: N82E16834231630

ASUS ROG G750 Series G750JM-DS71 Gaming Laptop Intel Core i7 4700HQ (2.40GHz) 12GB Memory 1TB HDD NVIDIA GeForce GTX 860M 17.3" Windows 8.1 64-Bit

  • Republic of Gamers
  • Intel Core i7 4700HQ (2.40GHz)
  • 12GB Memory 1TB HDD
  • NVIDIA GeForce GTX 860M
  • 1920 x 1080
  • Windows 8.1 64-Bit
  • DVD±R/RW
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Learn more about the ASUS G750JM-DS71

Quick Info

Warranty

  • Limited Warranty period (parts): 1 year
  • Limited Warranty period (labor): 1 year


Customer Reviews of the ASUS G750JM-DS71

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  • Andrew S.
  • 11/15/2014 2:22:40 PM
  • Tech Level: High
  • Ownership: 1 week to 1 month
  • Verified Owner

3 out of 5 eggsUndecided

This review is from: ASUS ROG G750 Series G750JM-DS71 Gaming Laptop Intel Core i7 4700HQ (2.40GHz) 12GB Memory 1TB HDD NVIDIA GeForce GTX 860M 17.3" Windows 8.1 64-Bit

Pros: Beautiful display. Well built laptop.

I have watched a live web cast concert using the machine and it performed flawlessly. It can obviously handle data throughput and provide nice video and audio.

Cons: There remains a lot of lag in the mouse response even after ASUS's tech support provided a link to update drivers to correct. Windows 8.1 has a mind of its own. Its new to me so it might just be me being unfamiliar. I bought this machine for the wife to use, hoping it could handle her web surfing and the various sites she regulars. Overall I am not exactly happy with the machine's performance. I expected more from a brand new $1200 laptop. I have been on the fence post about returning it. There is no human tech support provided by ASUS.

The mouse having poor response and not working from one website to another with any consistency is the main complaint. Obviously if the mouse is in-op your whole computing experience will be frustrating.

I have attempted using both wired and wireless mice, Results were the same.

Other Thoughts: I would like to see ASUS correct this mouse issue. I would not recommend this laptop until the issue has been resolved.

Manufacturer Response:

Dear Valued Customer,

Thank you for the positive comment. I certainly understand your concern regarding the issue with the touchpad. Please allow some time to get use to the multi-touch function of the pad. In order to improve the touchpad responsiveness and stability, please install all recommended WINDOWS Update before using the system. This will improve system stability and performance also. Try updating the ASUS Smart Gesture utility and try to configure the touchpad within the application. The touchpad or an external mouse can have an erratic movement if WINDOWS Update or an antivirus software is running in the background. Please allow the applications to complete its taske before using the device. Should you need further technical assistance, please email me at cl-rodel@asus.com and write down service# N141156209 on the subject line.

Thank you for choosing an ASUS product.

Regards,

Rodel
ASUS Customer Loyalty

Did you find this review helpful? Yes No

  • Stephen L.
  • 11/8/2014 11:17:25 AM
  • Tech Level: Somewhat High
  • Ownership: 1 week to 1 month
  • Verified Owner

4 out of 5 eggsMy 2nd ASUS

This review is from: ASUS ROG G750 Series G750JM-DS71 Gaming Laptop Intel Core i7 4700HQ (2.40GHz) 12GB Memory 1TB HDD NVIDIA GeForce GTX 860M 17.3" Windows 8.1 64-Bit

Pros: Solid; I'd give 5 stars for the hardware and overall operation of the laptop.
Screen size is very nice, sound is good, too. Some people have indicated
that their units arrived with a BD drive; mine did not :(

Display is bright, crisp and evenly lit; no dead / stuck pixels that I can see.

Smart (automatically shuts off), lighted keyboard is great. I really like the feel
of the keys, too.

This is heavier than an Ultrabook (duh), but it won't burn you lap or get very,
very hot. It's a worthwhile trade off, IMHO.

Cons: Windows 8.1

This is not a Genuine Windows 8.1 product (yea, I'm not happy about that).
It does not meet the minimum requirements of a Microsoft product in that it
is impossible to perform a clean install with this version of Windows (this is
not ASUS's fault). So, you have to be aware that the only way, according to
ASUS's tech support, of performing a clean install is to ship it back to ASUS;
or buy a full equivalent retail version of Windows 8.1. A recovery partition
does *not* count for a clean install; this is a marketing misnomer, BTW.

Manufactures _should_ be required to disclose this to consumers...
You just have to be aware that you'll need to additionally purchase a second
copy of Windows 8.1 to have a maintainable system.

I'm looking into getting a retail refund from Microsoft and applying that to the
purchase of a legitimate version of Windows 8.1...

Dislike the touch pad - no 1 in the world actually makes a usable touch pad,
it's just a real estate hog; why haven't track balls caught on yet - this would
be a perfect application for this sort of thing!

Battery life, but I rarely go for more than a few hours at a time anyway.

I would've like to have gone completely SSD, but the offerings at the time
lacked the option. The 1TB is okay, just worry about mechanical failure.

Other Thoughts: This is my 2nd ASUS laptop; there's a reason why. My 1st is an Ultrabook
running both Windows 8.1 and Linux (mostly Linux) in a dual boot configuration.

Don't consider this a laptop; consider this a very full featured portable desktop.

1 out of 1 people found this review helpful. Did you? Yes No

  • Anonymous
  • 10/17/2014 10:48:46 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year

4 out of 5 eggsNice laptop, great deal, slightly unsatisfied GPU and HDD speeds, BSOD bug with GPU Drivers.

This review is from: ASUS ROG G750 Series G750JM-DS71 Gaming Laptop Intel Core i7 4700HQ (2.40GHz) 12GB Memory 1TB HDD NVIDIA GeForce GTX 860M 17.3" Windows 8.1 64-Bit

Pros: beautiful chassis design, very streamlined.
decent CPU performance at 2.4GHz, but once Hyper-threads and TURBO to 3.4, it's BLAZING FAST.
I like Windows 8... with Classic Shell
good deal for gaming laptop
not too bulky and heavy
Though I prefer 16GB, 12GB is plenty.
Outstandingly superior cooling.
Runs most of my games well (BL2, BF3, NW MMO, TES:V, DA:O, TERA)

Cons: -slow hard drive, needs SSD!!
-mediocre GTX 860M 2GB GPU (great at gaming, bad at benchmark). forced to run games at High 1080p and no AA
>wanted to achieve at least 40-50fps on UNIGINE test
-I can't run 3DMark w/o an external monitor. apparently there's no DXGI output, since this laptop doesn't support it? What...? other laptops apparently supports it
- terrible benchmark scores (3DMark 11 and UNIGINE)
- bug/driver clash(?) between NVIDIA GPU and ASUS hardware, causing frequent BSOD: DRIVER_POWER_STATE_FAILURE error. updated all my drivers, removed the "faulty drivers"/replaced with fresh ones, and did clean install of NVIDIA driver every time. nothing worked.

Other Thoughts: at least give an option for 4GB 860M

1 out of 1 people found this review helpful. Did you? Yes No

  • Tayler B.
  • 10/8/2014 1:07:45 PM
  • Tech Level: Average
  • Ownership: 1 month to 1 year
  • Verified Owner

3 out of 5 eggsMade me pretty sad

This review is from: ASUS ROG G750 Series G750JM-DS71 Gaming Laptop Intel Core i7 4700HQ (2.40GHz) 12GB Memory 1TB HDD NVIDIA GeForce GTX 860M 17.3" Windows 8.1 64-Bit

Pros: It's a great laptop overall, it runs just about everything that I throw at it.

Cons: It is completely loaded with bloatware, slow after having it for a while.
My main issue was that Newegg would not let me claim the warranty when I was within and now that I FINALLY got in contact with them my RMA period is over.. How convenient right.

Other Thoughts: The only reason I judged so low was the poor customer service on this. On newegg's part

Manufacturer Response:

Dear Valued Customer,

I apologize for the inconvenience this may have caused you. ASUS provides a 90-day warranty coverage for the laptop in order to fix or repair any isolated factory escape defect. If you need further assistance regarding the warrranty service process, please email me at cl-rodel@asus.com and write down service# N141025544 on the subject line.

Thank you for choosing an ASUS product.

Regards,

Rodel
ASUS Customer Loyalty

0 out of 2 people found this review helpful. Did you? Yes No

  • Minh T.
  • 10/5/2014 8:17:13 AM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

4 out of 5 eggsLaptop is a beast

This review is from: ASUS ROG G750 Series G750JM-DS71 Gaming Laptop Intel Core i7 4700HQ (2.40GHz) 12GB Memory 1TB HDD NVIDIA GeForce GTX 860M 17.3" Windows 8.1 64-Bit

Pros: Great Laptop. Really get a bang for your buck. Display pixel density is okay (pixel are slightly visible) but your eye will adjust to it. Nice big fan on the back so it won't overheat like my macbook pro. Nice sound quality for watching movies. So far, this laptop has handle my games of starcrafts II and diablo 3 at max setting without problem.

Cons: The con are the laptop is a fingerprint magnet and the screen is not very color vibrant. Slow hardrive, should be 72,000 rpm.

0 out of 1 people found this review helpful. Did you? Yes No

  • Natasha S.
  • 10/1/2014 3:53:35 AM
  • Tech Level: Average
  • Ownership: 1 month to 1 year
  • Verified Owner

2 out of 5 eggsDisappointed

This review is from: ASUS ROG G750 Series G750JM-DS71 Gaming Laptop Intel Core i7 4700HQ (2.40GHz) 12GB Memory 1TB HDD NVIDIA GeForce GTX 860M 17.3" Windows 8.1 64-Bit

Pros: Runs the games I play smoothly for the most part
Large Screen
Backlit Keyboard

Cons: Few keys broke of in about 2-3 weeks
When I first purchased it had a windows power driver failure issue and I haven't been able to fix thus far
Performance has really gone downhill in just a few months with only a few games downloaded and nothing else really.

Other Thoughts: Kinda disappointed as I have always have been happy with my Asus purchases but this one definitely was my most expensive with a not so good turn out

Manufacturer Response:

Dear Valued Customer,

I apologize if you were disappointed with the laptop. If you started experiencing system error after a WINDOWS Update, the update didn't install successfully. Please try to do a PC Refresh and once successful, please install all recommended WINDOWS Update in the Control Panel without using the system. Please use a wired or LAN connection to speed up the update process. Should you need further assistance regarding this issue, please email me at cl-rodel@asus.com and write down service# xxxx on the subject line.

Thank you for choosing an ASUS product.

Regards,

Rodel
ASUS Customer Loyalty

1 out of 1 people found this review helpful. Did you? Yes No

  • Harry S.
  • 9/26/2014 2:32:54 PM
  • Tech Level: High
  • Ownership: 1 week to 1 month

5 out of 5 eggsAsus G750JM

This review is from: ASUS ROG G750 Series G750JM-DS71 Gaming Laptop Intel Core i7 4700HQ (2.40GHz) 12GB Memory 1TB HDD NVIDIA GeForce GTX 860M 17.3" Windows 8.1 64-Bit

Pros: Awesome machine, stays cool under high load while gaming. Love the design

Cons: Not really a con but had to do some wotk (See Below)

Downloaded a Windows 8.1 OEM ISO, reformatted the machine to get a fresh install on a 240gb PNY Optima (which btw runs great).
Newer NVIDIA drivers cause a random "DRIVE STATE POWER FAILURE" which is fixed by installing driver 332.60. Have had no issues with it since then.

1 out of 1 people found this review helpful. Did you? Yes No

  • Daniel M.
  • 9/19/2014 6:03:50 PM
  • Tech Level: High
  • Ownership: 1 week to 1 month
  • Verified Owner

5 out of 5 eggsAwesome

This review is from: ASUS ROG G750 Series G750JM-DS71 Gaming Laptop Intel Core i7 4700HQ (2.40GHz) 12GB Memory 1TB HDD NVIDIA GeForce GTX 860M 17.3" Windows 8.1 64-Bit

Pros: Awesome performance, great cooling, good looking screen. looks cool sitting on the desk. Big and Bad! This replaced, no, totally blew away my desktop with FX-6300 and 7770. WEI is 8.1 for memory and CPU, can't get an accurate read on the GPU with winsat but it's good, definitely better than the 7770. has 2 2.5in drive bays. Lots of ram. saves lots of power vs my desktop.

Cons: None, guess it could have been a little cheaper. I didn't get it on sale.

Did you find this review helpful? Yes No

  • Kelsey H.
  • 8/25/2014 8:59:32 AM
  • Tech Level: High
  • Ownership: more than 1 year

1 out of 5 eggssad

This review is from: ASUS ROG G750 Series G750JM-DS71 Gaming Laptop Intel Core i7 4700HQ (2.40GHz) 12GB Memory 1TB HDD NVIDIA GeForce GTX 860M 17.3" Windows 8.1 64-Bit

Pros: .....

Cons: would never buy an asus laptop again.. poorly designed, had to rma over 5 times. They had it more than i did.

Manufacturer Response:

Dear Jeremy,

I apologize for your dissatisfaction with the quality of the recent warranty service for the laptop. We do value our customers and take negative customer service experience very seriously. Also, we continually strive to improve our approach and processes in order to achieve customer service excellence. If you need further assistance regarding the recent warranty service, please email me at clrodel@asus.com and write down service# N140935702 on the subject line.

Thank you for choosing an ASUS product.

Regards,

Rodel
ASUS Customer Loyalty

2 out of 9 people found this review helpful. Did you? Yes No

  • Jared W.
  • 8/21/2014 4:14:37 PM
  • Tech Level: Somewhat High
  • Ownership: 1 day to 1 week
  • Verified Owner

4 out of 5 eggsGreat Power for Great Price

This review is from: ASUS ROG G750 Series G750JM-DS71 Gaming Laptop Intel Core i7 4700HQ (2.40GHz) 12GB Memory 1TB HDD NVIDIA GeForce GTX 860M 17.3" Windows 8.1 64-Bit

Pros: - Core i7 is always fantastic!

- The GTX 860M has so far performed outstandingly. To give a benchmark, I was able to run Dark Souls 2 at 1080p and maximum graphics settings and everything ran flawlessly at 60FPS.

- Plenty of RAM for all your hungry programs!

- The cooling on this laptop is fantastic, as ASUS has always been great as far as their cooling solutions with the G-series. The laptops run very cool and fans run VERY quiet. Most of the time, I can only hear a very soft blowing noise coming from the back of the laptop, and often when just browsing, I can't hear it at all! The HDD often makes more noise than the fan does (but still very quiet and no noticeable vibration from the HDD)!

- Onboard audio sounds fantastic, and it can get LOUD! I can hardly turn the system volume past 50% without it getting crazy loud! (IMPORTANT: Please read the Con note about this audio) Speakers sound better than average, but they are still laptop speakers, so don't expect something life-changing.

- The screen is a very nice matte 1080p TN display. So far, no screen artifacts or imperfections. There may or may not be very slight backlight bleed on the edges, but it may just be my contrast/gamma settings.

- The keyboard and trackpad are very nice as well. The keyboard is the normal backlit chiclet style keys, and they all have a very nice bounce and clicky response, with no noticeable flex in the keyboard itself at all. The trackpad is also nice in that it is very large, but very smooth and responsive, with individual left and right click buttons. Some say the size of the trackpad gets in the way and causes misclicks, but I haven't seen that happening with my hands usual placement on WASD or QWER. But you can easily disable the trackpad is you wish by a simple function key shortcut. No missed keystrokes so far!

- Surprisingly thin and light for its size, especially compared to the earlier generation of G-series laptops (Still hefty though). This one is overall thinner and lighter than my old G53SW, and that was only a 15.6"! Another pleasant surprise is that the laptop is only around a little over an inch thick throughout most of the body of the laptop, only getting thicker where the battery is. The 2.0" height listed in the specifications is only because the rear of the laptop sits that high due to the footpegs holding it up for ventilation.

Cons: - Windows 8. This is a con for many people, but for me, after tweaking everything to be able to navigate mostly from the desktop, it is not bad at all.

- The 5400RPM HDD may trouble those who are used to faster drives/SSD's, but so far I have not had any issues with this, as it performs just as well as my older laptops 7200 RPM drive.

-->PLEASE READ THIS BEFORE PURCHASE!<--
This is the only big reason I gave this laptop 4 eggs instead of 5. This laptop has, as advertised, a very powerful audio card and internal headphone amp, however with this comes an issue with not playing nice with low impedance headphones, such as your everyday earbuds (~12-16 ohm).

There is an audible white noise/hissing when using low-impedance headphones with this laptop and it can get very irritating. I use ATH-M50's rated at 38 ohm impedance, and though VERY soft and tolerable, hissing can still be heard.

I contacted ASUS about this issue and tried installing newer Realtek drivers, but that did not help. So far there is no resolution to this issue from ASUS yet, and it appears to be an impedance mismatch issue with the output, which would be something not fixable with software or driver updates.

If you are looking to get this laptop and want a non-irritating audio experience, make sure you have headphones rated at at least ~40 ohm to combat the hissing.

Other Thoughts: - This model isn't advertised with one, but mine came with a blu-ray player rather than a regular DVD R/W drive. No complaints personally about that, but just something to keep in mind.

- Some may find the aluminum palmrest and inside of the laptop to be a fingerprint magnet, and it sort of is, but you aren't buying a machine like this to just make it look pretty.

- Some people say they get a fixable blue-screen problem when playing some games caused by the nVidia drivers, but I have not had any problem with it, so it may well be one of those "luck of the draw" issues some laptops have.

I would like to end with saying that I urge ASUS to look into the audio impedance issue and, if possible, find a fix and release the fix ASAP! It can really ruin a good laptop experience, since many people casually listen to their laptops with normal earbuds!

Manufacturer Response:

Dear Valued Customer,

It's great to know that you like the great power and price on the laptop. Should you need further assistance, please email me at cl-rodel@asus.com and write down service# N140935799 on the subject line.

Thank you for choosing an ASUS product.

Regards,

Rodel
ASUS Customer Loyalty

4 out of 6 people found this review helpful. Did you? Yes No

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