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Item#: N82E16834231632

ASUS Certified Refurbished Laptop X502CA-RB01 Intel Celeron 1007U (1.5 GHz) 4 GB Memory 320 GB HDD Intel HD Graphics 15.6"

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  • Intel Celeron 1007U (1.5 GHz)
  • 4 GB Memory 320 GB HDD
  • Intel HD Graphics

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  • Overview
  • Specifications
  • Warranty & Returns
  • Reviews
ASUS X502CA Notebook (Black)
34-231-632

Slim and Light

Thin and Slender, Yet Big on Power

With their slim form factor - less than 1" - and only weighing about 4lbs (1.8kg), X502 notebooks still succeed in packing full features in a supple build, matching the dynamic nature of new high-portability and intuitive computing. The slim design is easy to carry while showcasing a premium chic and feel.


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SonicMater Technology and AudioWizard

Elevating Experiences with the Best Notebook Sound

Designed with bigger speakers and chambers plus advanced sound tuning, ASUS SonicMaster technology empowers audio enjoyment, combining superior hardware and optimized software. The exclusive AudioWizard utility further helps you refine sound to accommodate your tastes and preferences in different scenarios.


Smart Gesture Technology

Setting New Incredible Standards in Touch Fidelity

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Augmented with exclusive ASUS Smart Gesture technology, X502 notebooks employ up to 33%* larger touchpads as compared to competitors'. This guarantees improved multi-touch input, with quicker and more precise gesture detection and a wider range of supported motions. You get a great Windows 8 experience that presents a new milestone in touch input – start enjoying it now! *Touchpad specifications vary by model


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IceCool Technology

Chilled Palm Rests Keep You Comfortable

Exclusive ASUS IceCool technology maintains palm rests at body temperature or lower, leading to greater user comfort by eliminating wrist heat exposure and making long typing sessions more natural and enjoyable.


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Two-Second Instant On

Get Back into Everything with Smartphone-Like Spontaneity

Tap into the smoothness of true 2-second instant-on resume with ASUS Super Hybrid Engine II technology, giving X502 notebooks smartphone-like immediacy. They are all about quick accessibility, and with their energy-conserving design can go into standby for up to two weeks. Data gets automatically backed up when battery charge drops to 5% while you're away, so valuable content is always secure and within reach!


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HD Camera

A Higher Definition of Video Communications

Full screen HD video conferencing in a 16:9 ratio, plus great lowlight performance thanks to dedicated sensors embedded in the camera on X502 models. Combined with their computing power, they give you smooth video streaming so communicating is easier and better in any environment.



Learn more about the ASUS X502CA-RB01

Warranty, Returns, And Additional Information
  • Warranty
  • Limited Warranty period (parts): 90 days
  • Limited Warranty period (labor): 90 days
  • Read full details

Customer Reviews of the ASUS X502CA-RB01

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  • Joni T.
  • 10/18/2015 7:18:43 AM
  • Ownership: 1 week to 1 month
  • Verified Owner

1 out of 5 eggs"DEAD" BATTERY and CHEAPLY MADE

Pros: Software works as described.

Cons: 1. The battery and ASUS battery configuration in BIOS. The battery came "dead". After many hours of research on tech forums, I find out that this has been a problem since the start with Asus. No one has a fix and now have 2 "dead" batteries that won't charge once it boots to Windows 8. Works fine when plugged in!

2. The case itself is cheaply made. I have to keep "popping" the screen lid back together. You should not have to keep popping the lid back together when you simply pick the machine up. Cheap, thin, plastic.

Other Thoughts: I bought an ASUS Aspire One Netbook when they first came out years ago. Nice little netbook! However, ASUS has not improved their machines, they have gone cheaper. I have bought many 'refurb' products across the board over the years as well. That is NOT the problem. Refurbs USED to be just as good as the original...not anymore.

Manufacturer Response:

Dear Joni,

Thank you for your time on posting this review, we are sorry to hear your experience with the ASUS laptop. Please allow me to assist you.

Can we have a detailed information about the laptop's issue? you mentioned that the unit came with a dead battery that won't charge once it boots to Windows 8 however, when you plug in the power adapter the unit was working or you were able to use the laptop?

Was there an error message that you seeing whenver you are experiencing the problem? how many hours did you try to charge the laptop? can we have the unit' serial number for me to check the unit's warranty on in case I need to process an RMA. ASUS provides warranty for the unit in order to fix or repair any isolated factory escape defect.

If you need further assistance or if you want to discuss this matter with me, please email me at customerloyalty@asus.com and put case #N151065161 in the subject line for a reference. I'm here to help you and all others with these issues, as our customer loyalty department dedicated to bringing a resolution to all issues related to our products.

Thank you for choosing ASUS.

Best regards,
Jerry
ASUS Customer Loyalty

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  • Bradford H.
  • 8/11/2014 7:29:20 AM
  • Ownership: 1 week to 1 month
  • Verified Owner

4 out of 5 eggsYou get what you pay for

Pros: Lightweight, ultrabook CPU, long battery life, inexpensive. Perfect for web browsing and watching Netflix. You would never know it's refurbished except for the label on the box.
Would rate it 3 stars but for the price, I have to give it 4.

Cons: Came with Windows 8, blew that away and put on windows 7. Driver support sucks for Windows 7 (I've been a Sys Admin for over 10 years). The audio driver and touchpad, sometimes stops working after resuming from standby, I would use the built in windows audio driver (which is rock solid) but then you can't use the headphone jack.
Built in non user replaceable battery, but easy enough to change with a screw driver.
Asus Support is a joke, if you are not a techie, you better have a close friend that is.

Other Thoughts: Low resolution screen compared to todays ultra high res laptops, but in reality when I give someone an ultra high res screen, the first thing they usually do is turn down the resolution so things aren't so 'small'.
Pro tip, to make this laptop about 100x faster, spring for a solid state drive, night and day difference, and your data will be much safer from a accidental drop.

Manufacturer Response:

Dear Brad,

It's good to know that you are satisified with the laptop, perfect for web browsing and watching Netflix. I apologize for your dissatisfaction with your recent customer service experience. If I can be of further assistance, please email me at clrodel@asus.com and write down service# N140831696 on the subject line.

Thank you for choosing an ASUS product.

Regards,

Rodel
ASUS Customer Loyalty

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  • Tony B.
  • 7/1/2014 12:21:02 PM
  • Ownership: 1 week to 1 month
  • Verified Owner

5 out of 5 eggs

Pros: I love this laptop. First time having one with hdmi connection. Plugs right into my tv and does everything I need it to do.

Cons: Wish I would have added a dvd writer but no biggy, flash drives will work fine on it.

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Item#: N82E16834231632
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