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Item#: N82E16834231638

ASUS VivoBook S400CA-UH51T Intel Core i5 3317U (1.70GHz) 4GB Memory 500GB HDD 24GB SSD 14" Touchscreen Ultrabook Windows 8

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  • Intel Core i5 3317U (1.70GHz)
  • 4GB Memory 500GB HDD 24GB SSD
  • Intel HD Graphics 4000
  • 1366 x 768
  • Windows 8
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Learn more about the ASUS S400CA-UH51T

Quick Info

Warranty

  • Limited Warranty period (parts): 90 days
  • Limited Warranty period (labor): 90 days


Customer Reviews of the ASUS S400CA-UH51T

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  • Joel R.
  • 10/6/2014 4:42:24 AM
  • Tech Level: High
  • Ownership: 1 week to 1 month
  • Verified Owner

4 out of 5 eggsGreat after wipe

Pros: Great laptop for the price. After wipe and replacement of HD with SSD, very fast.

Cons: SSD/HD hybrid is not good. Touchscreen failed to work out of the box, no drivers/updates would fix. Only way to fix was to re-install windows. No way to update SSD/HD hybrid without Asus proprietary setup.

Other Thoughts: Wish touchscreen would have worked out of the box, would have been great.

Did you find this review helpful? Yes No

  • Michael S.
  • 4/26/2014 7:45:02 AM
  • Tech Level: High
  • Ownership: 1 month to 1 year

1 out of 5 eggsAviod Asus

Pros: When it wasn't broken it worked okay.

Cons: Repeated (3!) hard drive failures. Asus refused to replace or look for root cause. It is currently back for repair and I have no confidence that it will be any more usable than the last time their robotic support blindly replaced a part.

Other Thoughts: Things break, I get that. Sometimes more than once. The measure of a company is how well they step up to support their customers and their recent purchases. Asus has failed in this. Not only has the purchase price been squandered, but a lot of time has been wasted repeatedly reloading applications and data only to lose them a week or two later. Will never buy another Asus product. ASUS = FAIL.

Manufacturer Response:

Dear Valued Customer,

I apologize for your dissatisfaction with the recent service on the laptop. We do value our customer and take negative customer service experience very seriously. If you need further assistance, please email me at cl-rodel@asus.com and write down service# 3650261 on the subject line.

Thank you for choosing an ASUS product.

Regards,

Rodel
ASUS Customer Loyalty

1 out of 1 people found this review helpful. Did you? Yes No

  • Gene L.
  • 4/19/2014 11:25:52 AM
  • Tech Level: High
  • Ownership: 1 month to 1 year

1 out of 5 eggsDon't do it

Pros: Not Sure

Cons: Poor Support
Poor Drivers
Chaotic Support Website
Lackluster performance

Other Thoughts: This was a mistake on my part. I should have sent this notebook packing.

Manufacturer Response:

Dear Valued Customer,

I apologize if you were dissatisfied with the laptop performance, support and website. In order to improve system performance and stability, please install all recommended WINDOWS Updates and upgrade to WINDOWS 8.1 before using the system. We recommend using a LAN connection to speed up the update process. If you need further assistance, please email me at cl-rodel@asus.com and write down service# 3628429 on the subject line.

Thank you for choosing an ASUS product.

Regards,

Rodel
ASUS Customer Loyalty

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Item#: N82E16834231638
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