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Item#: N82E16834231668

ASUS TAICHI21-UH51 Intel Core i5 3317U (1.70GHz) 4GB Memory 128GB SSD 11.6" Touchscreen Ultrabook Windows 8 64-Bit

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  • Intel Core i5 3317U (1.70GHz)
  • 4GB Memory 128GB SSD
  • Intel HD Graphics 4000
  • 1920 x 1080
  • Windows 8 64-Bit
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Learn more about the ASUS TAICHI21-UH51

Quick Info

Warranty

  • Limited Warranty period (parts): 90 days
  • Limited Warranty period (labor): 90 days


Customer Reviews of the ASUS TAICHI21-UH51

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  • DAVID B.
  • 6/10/2014 8:35:07 AM
  • Tech Level: High
  • Ownership: 1 day to 1 week
  • Verified Owner

3 out of 5 eggsGreat ultrabook but missing parts

Pros: I love this design. Dual Role LCD sceens. Fast processor and dual USB 3.0 and bluetooth. Very slim comparable to other ASUS single screen 11.5 laptops.

Cons: The front screen is a little dim for outdoor usage. The inside LCD is not touchscreen. One troubling omission, my unit did not include the ASUS Stylus as indicated in the description and pictures. It did not include the VGA cable or the Ethernet cable. These can be purchased on ASUS website for around $99.97 plus shipping. I am trying to remedy this through Newegg.

Manufacturer Response:

Dear Valued Customer,

It's good to know that you love the overall design of the laptop. I certainly understand your concern regarding the missing accessories in the package. If you need further assistance, please email me at cl-rodel@asus.com and write down service# 3766209 on the subject line.

Thank you for choosing an ASUS product.

Regards,

Rodel
ASUS Customer Loyalty

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  • John L.
  • 6/1/2014 6:06:58 AM
  • Tech Level: High
  • Ownership: 1 day to 1 week
  • Verified Owner

1 out of 5 eggsDead battery

Pros: Nice design and display

Cons: Battery doesn't hold charge. Only works in AC power. Windows 8 is not a laptop friend OS.

Manufacturer Response:

Dear Valued Customer,

It's great knowing that you like the nice design and display on the laptop. I do understand your concern regarding the battery not holding charge. Please allow the battery to fully-charged before using it. Should you need further assistance, please email me at cl-rodel@asus.com and write down service# 3739045 on the subject line.

Thank you for choosing an ASUS product.

Regards,

Rodel
ASUS Customer Loyalty

Did you find this review helpful? Yes No

  • Dale S.
  • 5/31/2014 3:38:09 PM
  • Tech Level: Average
  • Ownership: 1 day to 1 week
  • Verified Owner

5 out of 5 eggsTAICHI21 UH51

Pros: Great Price! Looks brand new... no issues with device.

Cons: When updating to windows 8.1 you'll need to update the bios after because the tablet/touch screen won't function among other things... boot to bios by holding the power switch in the on position and f2 key and release both quickly... there is a ez bios update in the bios , just have a usb drive with the BIOS file TAICHI21AS.211 from ASUS website fixes all issues. Do Not go to Microsoft they have you install a older video driver and that does not fix.

Manufacturer Response:

Dear Valued Customer,

I'm glad that you are satisfied with the great price and look on the laptop. Thank you for providing helpful tips to other users on how to resolve the touchscreen related issues. If you need further assistance, please email me at cl-rodel@asus.com and write down service# 3748820 on the subject line.

Thank you for choosing an ASUS product.

Regards,

Rodel
ASUS Customer Loyalty

Did you find this review helpful? Yes No

  • Robert S.
  • 5/29/2014 7:36:12 AM
  • Tech Level: High
  • Ownership: less than 1 day
  • Verified Owner

1 out of 5 eggsNice price but DOA

Pros: Good design. Fast shipping. It would be great if it worked.

Cons: DOA. The PC will not boot.

Other Thoughts: ASUS designs good hardware but they seem to have quality control problems. I will update this review when the next one arrives.

Manufacturer Response:

Dear Valued Customer,

Thank you for the positive comment you have provided to the laptop. I certainly understand your concern regarding the unit failing to power on upon arrival. All ASUS products undergo intensive quality control testing and inspection. ASUS provides warranty for the tablet in order to fix or repair isolated factory escape defect. If you need further assistance, please email me at cl-rodel@asus.com and write down service# 3732896 on the subject line.

Thank you for choosing an ASUS product.

Regards,

Rodel
ASUS Customer Loyalty

1 out of 1 people found this review helpful. Did you? Yes No

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Item#: N82E16834231668
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