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Item#: N82E16834231729

ASUS Transformer Pad TF701T-B1-Bundle NVIDIA Tegra 4 2GB Memory 32GB Flash 10.1" Touchscreen Tablet Android 4.2 (Jelly Bean)

  • NVIDIA Tegra 4 1.90GHz
  • Android 4.2 (Jelly Bean)
  • Touchscreen
  • NVIDIA ULP GeForce
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Learn more about the ASUS TF701T-B1-Bundle

Quick Info

Warranty

  • Limited Warranty period (parts): 1 year
  • Limited Warranty period (labor): 1 year


Customer Reviews of the ASUS TF701T-B1-Bundle

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  • Vance S.
  • 8/10/2014 1:24:36 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year

1 out of 5 eggsDont update this tablet to KitKat

Pros: This tablet, pre-firmware change to KitKat, was a good functioning unit. I had the keyboard dock disconnect issue but knew that going in and was ok with it.

In all, I WAS very happy with it.

Cons: Since the firmware version change, a number of functionality issues popped up.
(yes, the dock was connected during the firmware update...)

1) USB port on keyboard does not work anymore.
a) It will not read any USB jump drive. Nothing shows up in Removable Storage folder.
b) It will not charge or power any USB device anymore, such as my cell phone.
c) It will not power or recognize any USB mouse, nor USB wireless mouse.

2) SD card reader on keyboard does not work anymore.
a) Tried 10 different SD cards and SDHC cards….nothing reads. Again, nothing shows up in Removable Storage folder.

3) Micro SD card slot on tablet will read files but will not write files anymore.
a) Such as saving pictures there, backing up files there, ETC.

4) USB to tablet data cable only will not connect to a computer nor transfer data anymore while plugged into either the tablet directly or the keyboard.
a) Tried plugging tablet into 4 different computers. 2 of them Windows 7, the other 2 Windows XP Pro. All say "unrecognized USB device". This happens with all 4 computers, in all the available USB ports. Tried 2 different cables also.

Other Thoughts: If you have this unit combination and are still on JellyBean, beware of the system update.

Not being able to save my data via SD Card, Micro SD Card, USB Cable, or USB jump Drive made data saving a real pain by having to use a much slower avenue....DropBox. Fortunately I have enough DropBox space to do this, unlike new users that are space limited.

The tablet keyboard combo has been in the repair facility since 8/4/14 and there is no record of it being received except for my FedEx tracking number. Called several times now and it isn't in the ASUS support system anywhere. All they will tell me is they are escalating the case and don't be surprised if it ships back tomorrow....?

If you are considering sending for repair to the Grapevine Texas facility, be ready to not know anything about anything for a while and to be told about anything to get you off the phone.

Did you find this review helpful? Yes No

  • Neal S.
  • 7/11/2014 12:34:37 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year

1 out of 5 eggsworst company out there

Pros: nice idea that's as far as it goes let he buyer be ware

Cons: lousy company known issues and there customer service does nothing more than lie to you so far my tablet has been in for an RMA service they received it and now they don't know where it is they lie put you on hold repeat the same things over and over thinking your stupid enough to believe them

Other Thoughts: 1st one thought it was me! Don't make the mistake I did don't buy ASUS ANYTHING!!!! Do I sound upset yes I am very to think I used to recommend them

Manufacturer Response:

Dear Valued Customer,

I'm glad that you like the design concept of the tablet. apologize for your dissatisfaction with the recent customer service experience. We do value our customers and take negative customer service experience very seriously. Also, we continually strive to achieve customer service excellence. If you need further assistance, please email me at cl-rodel@asus.com and write down service# N140717973 on the subject line.

Thank you for choosing an ASUS product.

Regards,

Rodel
ASUS Customer Loyalty

Did you find this review helpful? Yes No

  • Roberto R.
  • 6/1/2014 11:20:59 PM
  • Tech Level: High
  • Ownership: 1 week to 1 month
  • Verified Owner

4 out of 5 eggsRating Based on bundle. Not just tablet

Pros: Tegra 4
2GB Memory
32GB Internal Memory
USB 3,0 using the dock
No issues with wifi signal compared to other models.
Power and volume rocker buttons are easier to press than the previous TF201 model i had.
Great battery life.
Runs any game i have played so far.

Cons: None for the tablet.
As for the dock cheap Plastic instead of metal.
Still has some play after the dock locks onto the tablet.
Dock disconnects at times.
You have to remove the tablet and dock it again for the keyboard to register.

Other Thoughts: It would have been great if i could of used my TF201 dock instead of the cheap plastic one but the connections are different. If you dont care about the extra battery the dock offers or the USB 3.0 option i would recommend just buying the tablet alone and getting a case with built in bluetooth keyboard.

Manufacturer Response:

Dear Valued Customer,

Thank you for the positive comment. I apologize if you are having a disconnect related issues with the keyboard dock. Please make sure the tablet was pushed all the way down to the keyboard and locked in place. An indication is the lock switch will be all the way to the right side. If you need further assistance, please email me at cl-rodel@asus.com and write down service# 3748719 on the subject line.

Thank you for choosing an ASUS product.

Regards,

Rodel
ASUS Customer Loyalty

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