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Item#: 9SIA0AJ2MN7348

ASUS X Series X550CA 15.6" Touchscreen Notebook with Intel Pentium ULV 2117U 1.8GHz, 4GB DDR3 RAM, 500GB HDD, Super-Multi DVD, HD Webcam, USB 3.0, HDMI Out, SonicMaster Audio, Windows 8

  • Ultra Low Voltage CPU = Long Usage
  • Instant On 2-sec resume from sleep
  • Sleek, classic spin-line finish
  • 3-in-1 card reader (SD/SDHC/SDXC)
  • Full Size Keyboard
  • Model # X550CA-SPD0304U
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Learn more about the ASUS X550CA-SPD0304U

Quick Info

Warranty

  • Limited Warranty period (parts): 90 days
  • Limited Warranty period (labor): 90 days


Customer Reviews of the ASUS X550CA-SPD0304U

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  • Anonymous
  • 12/12/2014 4:55:40 PM
  • Tech Level: Somewhat High
  • Ownership: 1 week to 1 month
  • Verified Owner

5 out of 5 eggsDecent budget laptop ...

Pros: Intel Pentium ULV 2117U processor is about on par with older Core i3 processor and marginally better performer than newer Celeron processors but it's still budget processor and slow. For the price (on sale under $3XX), it's a pretty good deal. HD and RAM slot is easy to access. Empty RAM slot means you can max out the RAM at 12G instead of 8G. Swapping out the slow HD with SSD really boosts the speed noticeably, much more so than boosting RAM.

Cons: After having used latest i5 and i7 processors, it is painfully slow. SSD upgrade is almost a necessity.

Other Thoughts: It comes pre-loaded with Windows 8, not 8.1; therefore, you have to go through gazillion Windows updates before you can update to 8.1. And it won't automatically update to 8.1. I had to go to Microsoft website to manually update it. How daft is Win 8? ... That's right, no off button in the menu, it doesn't have one. Most significant change from 8 to 8.1? Yeah, the geniuses at MS finally decide to put an off button in the menu ... brilliant!

Manufacturer Response:

Dear Valued Customer

We thank you for taking sometime for the giving this unit a feedback and will take note of the issue you encountered into it. Please try to do a hardware reset to resolve the stability issue and install the most current system update. Also, please verify that third-party applications being installed have the most current update and are fully-Android compliant to avoid conflict that may cause stability problem. If you have any concern or issue please feel free to email me at customerloyalty@asus.com and place case # N141255029 in the subject line for a reference to your case.

Regards,

Manuel
ASUS Customer Loyalty

1 out of 1 people found this review helpful. Did you? Yes No

  • Donald C.
  • 11/25/2014 5:07:09 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsExcellent

Pros: Great processor speed
Good RAM (4GB with 1 slot open for 8GB max).
Responsive, touchscreen.
HDMI

Cons: Batter not the best-careful with system updates.

Other Thoughts: Slow updates when unplugged. Do not try to apply updates with system unplugged. Replaced 500GB HD with SSD. System rocks! Video is integrated but with faster HD speed video is sufficient. If I could do it again I would use a little bigger SSD HD (240-256 GB) and add another 4GB of memory.

Did you find this review helpful? Yes No

  • Raymond Q.
  • 11/17/2014 10:49:09 AM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

4 out of 5 eggs

Pros: - Handles basics internet use and word processing with no issue
- Nice feel and build
- Ok touch screen

Cons: - Not for gaming (was able to play hearthstone and even that didnt run super smooth
- The touch screen is just ok, not great. The top corners are not as responsive as the rest of the screen

Other Thoughts: Picked this up as a first time laptop for my mom, she is enjoying it. Older laptop that I got on sale, not bad for my mom. She enjoys her new found facebook and netflix account.

Did you find this review helpful? Yes No

  • Greg K.
  • 11/7/2014 5:44:11 AM
  • Tech Level: Somewhat High
  • Ownership: 1 week to 1 month
  • Verified Owner

5 out of 5 eggsGreat Price!

Pros: This laptop is fine for what it is and great for the price. My low end HP laptop stop booting and had a CPU error code (determined by flashing lights). Since it was out of warranty I figured it would cost more to fix than buying a replacement. I came across this refurbished laptop and the price was excellent. The touchscreen works well. I also like that it has a 10 key pad. The power cord is a nice change from my previous laptops as well. I like the form factor and not having a heavy brick. It plugs into a powerstrip without blocking the adjacent outlets.

Cons: I'm not real fond of the keyboard layout. I don't care for the spaces between each of the keys.

Other Thoughts: Before buying I read the reviews and am not sure why some users thought it had bluetooth. Maybe the description changed by the time I bought it. I did see the complaint about Windows updates not working. When I first tried to manually install all the important Windows updates, it failed after running a very long time to download, apply, then back out the updates. I was disappointed but found what worked for me was to simply allow Windows to apply updates at shutdown. It did not apply all the updates, but each time I shutdown and allowed updates to be applied, it worked. I beleive all the important updates were applied in 3 reboots. Then I manually applied the optional updates. Lastly I updated from Windows 8 to Windows 8.1. A little time consuming but I just let it churn away while I used my desktop.

If you're looking for a heavy duty gaming laptop, this is not it. If you want something to run some apps (Open Office, ect.), do some light gaming (it plays Hearthstone and Dominion online just fine), browse the internet, etc. then this laptop is more than adequate.

1 out of 1 people found this review helpful. Did you? Yes No

  • Joseph M.
  • 10/23/2014 5:49:10 PM
  • Tech Level: High
  • Ownership: 1 day to 1 week
  • Verified Owner

1 out of 5 eggsCorrupts on Windows update

Pros: Very nice features for the price, touch screen.

Cons: After using it without issue for a day or two my wife started noticing weird response issues. Webpages would load slow as well as other apps.
I attributed this to her ignorance of Windows 8.
When the computer attempted the first Windows Update it failed and corrupted the OS.
I rebuilt from the restore partition only to have the same thing happen again 2 days later.
We RMA'd the laptop, and upon receiving the replacement I immediately attempted Windows Update.
Same problem as the first.
I believe there's something wrong with these refurbs, look elsewhere.

Manufacturer Response:

Dear Valued Customer,

Thank you for liking the nice features for the price. I apologize if you are experiencing system corruption issue after a WINDOWS Update. This is an issue with WINDOWS Update implementation. Please run System Restore and after a successful System Restore, please install all recommended WINDOWS Updates and upgrade to WINDOWS 8.1 before using the system. We recommend using a LAN connection to speed up the update process. If you need further assistance, please email me at cl-rodel@asus.com and write down service# N141086362 on the subject line.

Thank you for choosing an ASUS product.

Regards,

Rodel
ASUS Customer Loyalty

1 out of 1 people found this review helpful. Did you? Yes No

  • Lucas P.
  • 9/17/2014 10:46:48 PM
  • Tech Level: High
  • Ownership: less than 1 day

5 out of 5 eggsProblem Solved

Pros: I have used my engineering mind and found a solution to the terrible Bluetooth issue.

http://www.newegg.com/Product/Product.aspx?Item=9SIA3SD1K15024&cm_re=bluetooth_usb-_-9SIA3SD1K15024-_-Product

Cons: Have to spend $3 more dollars. First World Problems! :(

Other Thoughts: Soon I will be joyful again!

1 out of 1 people found this review helpful. Did you? Yes No

  • Erik W.
  • 9/4/2014 4:02:38 PM
  • Tech Level: Somewhat High
  • Ownership: 1 week to 1 month
  • Verified Owner

4 out of 5 eggsGood deal

Pros: I was able to get a sub 30 second boot by just adding an ssd to this laptop even with dual boot into Ubuntu.

Cons: On the Linux side, everything seems to work except that the touchpad seems glitchy (and coincidently is not centered on the device due to the superfluous number pad). Its a tad on the heavy side, but then again I was LOVING my chromebook for exactly this reason. I thought it had bluetooth when I ordered it, but it does not.

Other Thoughts: I picked up the refurb for 299 with a $50 MIR which made it cheaper than the 11" model but was unable to redeem the rebate because it did not come with a UPC. Newegg CS told me that they would send me a gift card for the amount but has yet to do so, I'll update when I receive it.

Manufacturer Response:

Dear Valued Customer,

I'm glad to know that you consider the laptop a good deal for the price. Should you need further assistance, please email me at cl-rodel@asus.com and write down service# N140921181 on the subject line.

Thank you for choosing an ASUS product.

Regards,

Rodel
ASUS Customer Loyalty

1 out of 1 people found this review helpful. Did you? Yes No

  • Shelley M.
  • 9/2/2014 8:23:07 AM
  • Tech Level: Average
  • Ownership: 1 week to 1 month
  • Verified Owner

3 out of 5 eggsDisappointed

Pros: fast, love touchscreen

Cons: no bluetooth, cant redeem rebate

Other Thoughts: when i purchased it was advertised that it has bluetooth.. it does not.. and now page has been updated to reflect that. also was supposed to have $50 rebate, but no UPC to redeem since laptop was only in pillow wrap... laptop does work well and i do love the touchscreen, but overall disappointed as not as advertised.

Manufacturer Response:

Dear Valued Customer,

I apologize for the dissappointment receiving the unit without Bluetooth as advertised. If the wrong laptop was delivered to you, please contact NewEgg directly for sales related issues. Should you need further assistance with the laptop, please email me at cl-rodel@asus.com and write down service# N140904653 on the subject line.

Thank you for choosing an ASUS product.

Regards,

Rodel
ASUS Customer Loyalty

1 out of 1 people found this review helpful. Did you? Yes No

  • Howard K.
  • 8/30/2014 8:18:03 AM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsGreat value

Pros: Touch screen

Cons: None

Did you find this review helpful? Yes No

  • Ramsey K.
  • 8/10/2014 7:20:36 AM
  • Tech Level: High
  • Ownership: 1 week to 1 month
  • Verified Owner

5 out of 5 eggsGreat for the price

Pros: - Fast for the price! no weird stutters or noticeable lag during normal usage. I uninstalled bloatware and optimized it.
- It has a touchscreen for that price, awesome, my wife is happy. The screen is pretty thin also so it almost feels like you're using a tablet.
- Happy for the 1 USB 3.0 port and 2 USB 2.0 ports.
- HDMI.
- Sound quality is fine.
- Webcam is great.
- It has a Super-multi DVD burner!
- 4GB of RAM and 500GB HDD.
- The keyboard is fine, not the best but works well.
- Touchpad is good, works fine.
- Wireless is excellent so far.

Really good price for all the above.

Cons: - Terrible microphone! I don't know if mine is defective but the microphone is horrible! No matter how loud you speak you sound like you're drowning. You have to get really close, I mean within 5 cm close to the mic so that you're heard a bit clearly, and yet it still sounds like you're drowning.
Microphones are very cheap to build and install in a laptop, this should have come with at least a decent one. This ruins the experience since my wife wants to chat with her family in another country and this makes it hard.

I'll have to buy her an external set.
Could it be a driver issue? I installed all recent drivers and Bios is updated.

- The quality and colors of the LCD are bad but that's to be expected at this price point. My wife doesn't mind so that's fine since it's her laptop =). It's still ok as long as you don't tilt it.

- Asus could have at least installed an Intel 4000 HD integrated card inside it but I believe they opted for either a 2500 or 3000. Still, the computer runs fine for my wife's needs, things are pretty smooth.

I don't have any other cons and I don't have any other problem with the laptop. There are no instability issues.

Other Thoughts: The laptop functions really well, we just don't like the microphone.

I tested the hard drive usage and health and it was only used for a day and a half!! All of these decent specs for ~$375 (tax+shipping). Very cheap, in my opinion, for a brand-new laptop.

Another reviewer mentioned that there is no Bluetooth with this laptop. NewEgg made a mistake and wrote that there's Bluetooth but this model does not come with Bluetooth, It's not Asus's fault. I researched about this laptop prior to buying it and others stated that there is no Bluetooth in this model.

5 out of 5 people found this review helpful. Did you? Yes No

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Item#: 9SIA0AJ2MN7348
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