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Item#: N82E16834231975

ASUS ROG G56JK-EB72 Gaming Laptop Intel Core i7 4710HQ (2.50GHz) 12GB Memory 1TB HDD NVIDIA GeForce GTX 850M 2GB GDDR3 15.6" Windows 8.1 64-Bit

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  • NVIDIA GeForce GTX 850M 2GB GDDR3
  • 4th Generation Intel Core i7 4710HQ (2.50 GHz)
  • 12 GB Memory 1 TB HDD
  • 15.6" 1920 x 1080
  • 15.0" x 10.0" x 1.3" 6lbs
  • DL DVD+-RW/CD-RW

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  • Overview
  • Specifications
  • Warranty & Returns
  • Reviews


Learn more about the ASUS G56JK-EB72

Warranty, Returns, And Additional Information
  • Warranty
  • Limited Warranty period (parts): 1 year
  • Limited Warranty period (labor): 1 year
  • Read full details

Customer Reviews of the ASUS G56JK-EB72

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  • RONALD L.
  • 11/10/2015 11:25:34 AM
  • Ownership: more than 1 year
  • Verified Owner

3 out of 5 eggsASUS ROG Laptop Series G56

Pros: This laptop has a good CPU i7-4710k 2.50GHz with 12 GB of RAM, and a decent GPU, the older Mobile NVidia GTX 850M with 2 GB of RAM.

It does a great job with the normal Internet browsing and with games. However, I do a lot of writing (see CONS below).

Cons: I do a LOT of writing, and the keyboard on this thing is the WORST keyboard that I have ever used on a laptop, in 30+ years and 18-20 laptops!! I am a good typist (70 wpm)!!

It is constantly missing letters because the keyboard is not registering key strokes.

The faster I type the worse it gets. If I slow down to 40 wpm it is still bad. At 20 wpm it is works decently but it still misses a few strokes! So I have to go back and edit EVERYTHING.

I have tried everything: cleaning the keyboard with compressed air (10-12 times, keyboard upside down, etc.), using a special electrical cleaner that is #One in the industry DeoxIT D5 (I spray it and then use air on it). Tried using a dry cleaner (CRC) and then air. NOTHING works, or has helped it get an better. NO matter what I do it remains the same, no better & no worse.

The keyboard does not seem to be replaceable, and even if it were I would probably have the same issue?

I have an older ASUS laptop, a 14" N series and the keyboard on it is decent but if I have a problem with its keyboard I could replace it. But who wants to have to use TWO laptops?

Another problem that really comes into play when you are typing is the Touchpad. It is way to sensitive and the drivers did allow me to change that, so I deactivated it. However, I just installed Windows 10 and it reactivated the Touchpad, and I have no way to deactivate it in Win 10. I uninstalled it but every time I reboot it reinstalls the Touchpad. What a PAIN $%^&*#

Other Thoughts: I bought an external keyboard but I like to sit on the couch and work on my laptop. To use the external keyboard I have to sit the laptop on a small table, and NOT on my LAP! That then puts the screen another 10"-12" away from me.

For everything else it works very good to great...

Manufacturer Response:

Dear Ronald,

Thank you for your time on posting this review, we are sorry to hear your experience with the laptop's keyboard. Please allow me to assist you.

Have you tried to lock and unlock the laptops keyboard by pressing F9? please make sure also that all drivers and utlities of the laptop is up to date to prevent any issues when using the unit. Can we also have the unit's serial number for me to check and verify the unit's warranty in case we need to process an RMA.

For further assistance or if you want to discuss this matter with me, please email me at customerloyalty@asus.com and put case #N151161150 in the subject line for a reference. I'm here to help you and all others with these issues, as our customer loyalty department dedicated to bringing a resolution to all issues related to our products.

If ever you want to call our representatives please check link below for the contact numbers.

http://www.asus.com/us/support/CallUs

Thank you for choosing ASUS.

Best regards,
Jerry
ASUS Customer Loyalty

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  • Michael B.
  • 5/23/2015 1:20:14 PM
  • Ownership: 1 month to 1 year
  • Verified Owner

4 out of 5 eggsLoved it while it lasted

Pros: Works fast, stays cool, not too heavy, it even looks good

Cons: not really to much too say that is bad about this. everyone seems to hate the touch pad but it hasn't bothered me. only thing that is sad is that the screen just went died on me before the laptop reached its first birthday. but i absolutely loved it while it was working.

Other Thoughts: my first ROG laptop and it surpass my expectations by far. i am going to get another (not sure if it will be this exact one) and probably one for my brother. i would definitely recommend this to a gamer looking for a portable/powerful machine. perhaps even invest in a mouse if the touchpad isn't your thing

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  • Lance F.
  • 4/5/2015 9:27:44 AM
  • Ownership: 1 month to 1 year
  • Verified Owner

4 out of 5 eggsKeyboard/Gaming

Pros: Portable, fast start up

Cons: Keyboard issues

Other Thoughts: I have had this laptop for almost a year now. My main issue with it is that when i am typing it does not register some of my keystrokes sometimes, which can be supper frustrating. the second issue is it does not run Star Wars the Old Republic (SWTOR) very well. I have it set to the lowest graphics and it still glitches out.

1 out of 1 people found this review helpful. Did you? Yes No

  • Anonymous
  • 3/30/2015 7:42:25 AM
  • Ownership: 1 month to 1 year
  • Verified Owner

3 out of 5 eggsTouchpad is just abominable.

Pros: Good balance between mobility and performance. Doesn't get ridiculously hot, even when pushed harder.

Cons: Unresponsive touchpad and absolutely unusable touchpad buttons suck life and joy out of this laptop... suck it DRY.
Harddrive is slow, sorely needs an SSD. Windows 8.1 is ridiculous - especially in a laptop without touchscreen. Does this makes sense to anyone? Luckily, Windows 8 has been successfully caponized back to good 'ole interface... I did not like spending my time and effort though: I buy product to enjoy and use it, not to find myself putzing around with it for a couple of days. ASUS could have done this for customers.

Other Thoughts: Why would you bother building in a touchpad that IS practically unusable?... looks cool though. Typical management-type idiocy.

Manufacturer Response:

Dear Valued Customer,

It's good to know that you like the good balance between mobility and performance on the laptop. I certainly understand your concern regarding the issue with the touchpad. Please try to press the hotkeys "Fn + F9" to enable it. If it was enabled, please allow some time to get use to the multi-touch function or features of the pad. In order to improve the touchpad responsiveness and stability, please install all recommended WINDOWS Update before using the system. This will also improve system stability and performance. Also, try updating the ASUS Smart Gesture utility and try to configure the touchpad within the application. Should you need further assistance, please email me at cl-rodel@asus.com and write down service# N1503101933 on the subject line.

Thank you for choosing an ASUS product.

Regards,

Rodel
ASUS Customer Loyalty

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  • Jude N.
  • 2/17/2015 5:25:29 PM
  • Ownership: 1 week to 1 month

1 out of 5 eggsMy first ROG laptop and I'm disappointed

Pros: -Great matte & aluminum finish
-Average weight
-chiclet keyboard is comfortable with good travel
-Nice aesthetics and design
-solid cpu & ram performance

Cons: -Cheap TN panel (though Asus denies this)
-Right side ports stopped working after a week of use
-battery lasts less than advertised
-

Other Thoughts: I wish I read the negative reviews thoroughly before buying this laptop. The pitfalls of this laptop is true. Asus while advertising otherwise on their site uses a TN panel on this model. Symptoms of a TN panel? Horrible view angels, bland colors, and poor contrast. After 2 weeks of use the notebook is already falling breaking. All the ports on the right side just are not working. I have not dropped the notebook at all. I carry it in a laptop bag where I do shake it quite a bit during transporting it but I have not done any physical damage to it.

I'm really upset with ROG and Asus for releasing a half decent notebook and placing a ROG label on it. I feel sorry for anyone like me who was a early adopter and bought this. Asus tried to cover up this notebook by replacing it with the GL511/JM models shortly after they found out people were catching on about the low quality of this model. No thank you Asus I don't think I"ll want to buy another ROG from you if you are giong to keep pulling schemes on consumers who trust you.

Manufacturer Response:

Dear Valued Customer,

I want to thank you for using our product and that we appreciate your effort in posting this review. I understand that you have a problem with the ports on the right side and the short time use of the battery. I want to help you with this issue. For the battery issue, can you please do a battery calibration manually by draining the battery completely without the AC adapter connected, then charge it fully without the system being used or power on. And for the ports on the right side of the laptop since it's a hardware issue if you want, I can create an RMA for the unit so you can send back to us for repair. For further assistance, please email me at customerloyalty@asus.com and put case # N150370471 in the subject line for your reference.

I'm here to help you and all others with these issues, as our customer loyalty department dedicated to bringing a resolution to all issues related to our products.

Thank you for choosing ASUS.

Regards,
Mark
ASUS Customer Loyalty

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  • Andrew P.
  • 12/24/2014 10:22:21 PM
  • Ownership: 1 month to 1 year
  • Verified Owner

2 out of 5 eggsBroke after 3 months

Pros: I loved this laptop at first because it was beautiful and fast, especially because I upgraded the slow 1TB HDD to a much faster 256GB SSD which made it perform like a tablet.

Aesthetics:
- Has a nice metal finish making it feel sturdy
- Has a "Republic of Gamers" logo right above the keyboard (could be a con if you don't like it)
- Rubber feet on the bottom make give it good footing on desks

Tech Specs Pros:
- Great graphics card (GTX 850m plays most games on ultra without stutter)
- Fast processor (Intel i7 4710HQ is more processing power than you need for most tasks)
- 12GB RAM means you don't have to add your own (anything 8GB or above is all you really need unless you use RAMDisk)
- DVD drive is probably unnecessary with everything being downloadable now, but still good for legacy or replacing it with a hard drive adapter bay for a second HDD
- Windows 8.1. A lot of people hate it but I really like this operating system, and I'm a Computer Science undergrad. It's simple to use and offers both a desktop interface exactly like Windows 7 and a tile interface with a great search feature.
- The external subwoofer was nice of them to throw in, but honestly I never use it. I would rather have had it integrated.
- Stay cool, I've never really had a problem with overheating but I also have a cooling pad that this stays on most of the time when gaming.

Cons: - They promised a 178 degree viewing angle IPS display and lied! This comes with a cheap TN display that gives MAYBE a 30 degree viewing angle before showing color distortion. I felt cheated by ASUS for this. (See UPDATE)
- Keyboard back-light only has 3 brightness levels and one color, and sometimes the function key to change the brightness doesn't even work (restarting usually fixes this).
- Pretty bad battery life, but honestly this isn't a problem for me because I keep it plugged in most of the time.
- It's heavy, but again not bad because I don't travel much with it.
- The plate on the bottom that you take off for replacing parts only shows about 30% of the components. All you can upgrade from there is the RAM, hard drive, and (questionably) the wifi chip. I say questionably because there is a piece of plastic just barely blocking the corner screw of the chip from being fully unscrewed, which was very annoying and probably worthy of being it's own con in this list.

The laptop had issues after about 2-3 months of use, and so far I've had to send it in 2 times.
- First time, it would boot up and allow for normal operation for about a full minute, and then just shut itself off with no warning. When I sent it in they returned it a few weeks later fixed saying that the "LED screen was leaking". Really? Maybe you should have provided the better quality IPS screen that was advertised in the specs rather than the cheapo TN display that it came with!
- About a week after I got it back, another problem occurred that was even worse. The laptop wouldn't even turn on. Without the power cord in, nothing would work and the pressing the power button did nothing, not even booting to BIOS. With the power cord in, the power button would light up along with two indicator lights in the front, but still pressing the power button did nothing. I just sent it in again to get this fixed and I'm waiting to get it back.
- I've had nothing but problems with ROG laptops. This is the second I've owned. The first one cost me $2000 and it bricked after I tried a BIOS upgrade, but would also BSOD frequently. I've lost faith in this line of gaming laptops and I likely won't buy another ROG after this one bites the dust, which looks like it might be sooner than later given it's current failure rate and only a 1 year warranty.

Other Thoughts: In the end, I don't think that this laptop was worth getting given the troubles that it's given me and the false advertisement about the display quality.
If I hadn't had these issues, I would have given 4 stars because it is a nice laptop and it's inexpensive for what you get, but they still lied about the screen, and picture quality is important to me. (see update below)
I say buy it if you will mainly use it as a gaming desktop replacement that you may travel with occasionally, but handle it with care because it is not the best quality build.

UPDATE:
I actually see now that Newegg changed the description of the display to be TN, which is accurate. I'm still leaving my rating at 2 stars though because ASUS website still has it with IPS being a main selling point.

2 out of 3 people found this review helpful. Did you? Yes No

  • Faisal S.
  • 10/25/2014 2:42:05 PM
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsGot a defective system

Pros: appearance
performance(when its working)

Cons: after 1 week of use got blue screen restart loop

Other Thoughts: Bought this laptop to be used for college/gaming while on the go, after two weeks of use I start getting the Blue screen restart loop so I rebooted the operating system multiple times. Eventually I got fed up and decided to send it in to Asus service after stating that I have already reloaded the operating system and suggest it should be a hard drive issue. They send it back one week later stating that they reloaded the operating system, as soon as I start using it again I am faced with the same issue lets hope sending it back a second time will actually get the problem fixed.

Manufacturer Response:

Dear Valued Customer,

Thank you for the positive comment. I apologize if you are experiencing a blue screen of death. If this is occuring after a WINDOWS Update, please run System Restore and after a successful System Restore, please install all recommended WINDOWS Updates manually in the Control Panel, Windows Update before using the system. We recommend using a LAN connection to speed up the update process. If you need further technical assistance, please email me at cl-rodel@asus.com and write down service# N141086185 on the subject line.

Thank you for choosing an ASUS product.

Regards,

Rodel
ASUS Customer Loyalty

1 out of 2 people found this review helpful. Did you? Yes No

  • Lauren G.
  • 10/15/2014 4:25:38 PM
  • Ownership: 1 month to 1 year
  • Verified Owner

4 out of 5 eggsvery satisfied

Pros: *doesn't overheat a lot
*quiet
*plays my steam videos games pretty well (assassins creed, portal, etc, haven't played any mmo's yet though)
*sleek
*audio is pretty decent

Cons: *fingerprint magnet, clean often (not important)
*audio sometimes makes a weird robotic noise (not often)
*graphics are decent but no where near mac pro, hard to get used to at first but now i don't notice
*windows 8.1 (maybe can be changed? i haven't tried yet, frankly im now used to windows 8.1)
*tiny bit of bloatware (can be changed)

Other Thoughts: Great step up from my macbook pro (circa 2007). The graphics are still no where nears macs, i even put them side by side and was tripped up but now i don't notice. Plays games very well with short wait time and the computer gets warm at most, the fan only got going a few times. Fast, reliable and the only real problem is windows 8.1! I definitely recommend this for the majority of gamers out there! :)

0 out of 1 people found this review helpful. Did you? Yes No

  • Joanne C.
  • 10/11/2014 7:36:34 AM
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsLightning Fast Gaming & Work Laptop

Pros: Sleek, fast, intuitive. not too much bloatware installed. the Nvidia driver is great. I've used it for both gaming and work and it boots up in seconds. expensive but worth the cost. battery life is also solid, lasting for 5 hours as advertised, though only when not gaming and on battery saver mode. otherwise it still lasts 2-4 hours which is great.

Cons: only complaint I have is that the battery, as good as it is, is not always accurately displayed. sometimes when it's plugged in/just been unplugged but at full charge, it says it will run for 10 hours. It does not run for 10 hours...

sometimes when it's on low charge the battery says 20 minutes, and may last 30-40. It's likely no fault of the product itself, but moreso a design flaw in the Windows 8/ general windows software.

Other Thoughts: The style and backlit keyboard on this are absolutely fantastic. i'm about a month or two into using the computer and so far the battery life hasnt diminished, which was an issue i had with my last Asus. The hinges seem okay but we'll see if they last...

anyways, great product. worth the 1,000 i put down for it, easily. Looks radical and has a great feeling keyboard (backlit!!). Thanks NewEgg!

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  • Xuandong X.
  • 10/4/2014 4:56:39 PM
  • Ownership: 1 week to 1 month
  • Verified Owner

4 out of 5 eggsGreat machine with some flaws

Pros: Keyboard feels pretty good. The metal coating also looks great. The weight is not as heavy as most people think. Overall quality is excellent.

Cons: screen is ok when reading western characters. But when it comes to other languages such as chinese it becomes awful. Asus please change the screen to a better one!

Other Thoughts: Things like tiny subwoofer is just silly. The battery could use some upgrade.

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