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HP 6910P Notebook Intel Core 2 Duo 2.00GHz 4GB Memory 500GB HDD VGA: Yes 14.1" Windows 7 Professional

Refurbished newegg

  • Intel Core 2 Duo 2.00GHz
  • 4GB Memory 500GB HDD
  • VGA: Yes
  • Windows 7 Professional
  • DVD/CDRW
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Customer Reviews of the Hewlett-Packard 6910P

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  • Joseph R.
  • 6/14/2013 6:54:18 AM
  • Tech Level: Average
  • Ownership: 1 week to 1 month
  • Verified Owner

3 out of 5 eggsWindows activation issue

Pros: Good value

Cons: Could not activate Windows 7. After runaround with Newegg & HP, Microsoft indicated that that the refurbisher shipped laptop with a Windows Pro product key, but loaded Windows Home on machine. Time is money & I spent way too much of it on this.

Other Thoughts: Details, details

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  • mary i.
  • 5/27/2013 8:50:03 PM
  • Tech Level: Average
  • Ownership: 1 day to 1 week
  • Verified Owner

1 out of 5 eggs

Pros: It's really cheap

Cons: I bought this last week and was very disappointed that it did not have the Windows 7 Prof. Installer... but the worst thing is that it's not working! I tested it and the memory is messed up! The seller of this item should know that when you claim that your product is refurbished, it means it was sent back to the manufacturer, and reconditioned to an almost original working state- It will show signs of wear and tear , blemishes, etc, but, should be in good working condition. I want to return this item but then it is not eligible for returns. I am not going to buy from newegg again if this is the quality of their refurbished listing.

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  • Robert C.
  • 4/23/2013 4:54:05 PM
  • Tech Level: Somewhat High
  • Ownership: less than 1 day

3 out of 5 eggsRefurb- cheap but u get what u pay for

Pros: Cheap

Cons: unupgradeable w/ RAMw/ 1333

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  • Keirsten B.
  • 4/8/2013 9:32:35 AM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

2 out of 5 eggsReceived Broken Merchandise

Pros: None

Cons: Recieved Broken Laptop

Customer Support will not assist me

Other Thoughts: I recieved this laptop in February. When charging it the initial time a window popped up and said that the power supply was not strong enough to charge the laptop. I bought several other chargers for it and all said the same thing even though the wattage was increased. I sent it to a local computer shop and they informed me that the power supply port was damaged and this is why it was not charging correctly. It functions fine when I can get it to charge. However customer support would not assist me because i was past their 30 day policy. They directed me to HP support who informed me that they would not help either because it was refurbished. You get what you pay for. Buy a brand new laptop from a manufacturer with a warranty. I would not trust any of the refurbished merchandise from this business.

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