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HP ENVY TouchSmart 17-j023cl Notebook Intel Core i7 4700MQ (2.40GHz) 12GB Memory 1TB HDD Intel HD Graphics 4600 17.3" Touchscreen Windows 8

Refurbished newegg

  • Intel Core i7 4700MQ (2.40GHz)
  • 12GB Memory 1TB HDD
  • Intel HD Graphics 4600
  • Touchscreen
  • 1600 x 768
  • Windows 8
  • DVD Super Multi
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Learn more about the Hewlett-Packard 17-j023cl

Quick Info


  • Limited Warranty period (parts): 90 days
  • Limited Warranty period (labor): 90 days

Customer Reviews of the Hewlett-Packard 17-j023cl

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  • Boris R.
  • 4/16/2014 6:17:25 PM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

4 out of 5 eggsWell Worth The Cost

Pros: Fast Processor, more than enough RAM and power to run multiple programs at once. Backlit keyboard is good for when you don't want to turn on lights. Touch-screen and finger print password entry saves time.

The screen is very big so you can keep two applications visible for reference.

Battery lasts longer than 3 hours

Cons: I got bad RAM shipped with my unit. PC was totally unstable and I was thinking of sending it back, but it would have cost a fortune since I am traveling abroad.

I took out the 4GB stick of RAM and the system doesn't give any more BSODs anymore but it looks like my OS wasn't refreshed correctly as there are a couple of annoying problems:

1. Fingerprint swiping doesn't work for PC access anymore meaning I have to type in my Windows password every time I log on (but it does work for program access).

2. I get the Cryptnet.dll security concern error quite a bit. Must click OK 10-20 times then no problems for a while.

3. DVD reader can't read my personally made DVDs, even though my friend's new laptop can.

4. Touchpad is too unwieldy for me. I don't want to mess with settings so I plugged in a cheap USB mouse. It's easier to scroll with a wheel rather than an undefined area of the mouse pad.

0 out of 1 people found this review helpful. Did you? Yes No

  • Marshall M.
  • 2/17/2014 11:43:21 AM
  • Tech Level: High
  • Ownership: 1 day to 1 week
  • Verified Owner

5 out of 5 eggsExcellent Purchase.

Pros: This refurbished laptop came in a flawless condition. You get a nice RAM upgrade to 12GB, a zippy 4th gen i7, and a mongo 1TB hard drive, all encased in the beautiful HP Envy frame. The software easily updated to Windows 8.1, and all peripherals( keyboard, touchscreen, touchpad) worked beautifully as expected.

Cons: Compared to my wife's envy 15 (which has a 3rd gen 2.6GHz i5), the air coming out of the heatsink fan does get a lot more toasty at times. I'm sure this is due to the i7's increased power requirements. Just be sure to keep the fan area clear at all times...

Other Thoughts: I freaked out when I first turned on the laptop and didn't see the backlit keyboard light up immediately. I thought I was sent the wrong one. However, don't fret. Just hit F5. Haha.

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  • Rodney U.
  • 1/3/2014 7:01:48 PM
  • Tech Level: Somewhat High
  • Ownership: 1 day to 1 week
  • Verified Owner

4 out of 5 eggsGoing great

Pros: Large screen
Fingerprint scanner
backlit keyboard
1TB drive
12GB Ram

It is fast

Cons: So far the 5400 rpm drive is a real crippler. But I changed it to a 7200rpm drive and all is well. My next goal will be to replace it with a SSD and this thing will cook.

1 out of 2 people found this review helpful. Did you? Yes No

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