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WarrantyBeyond any applicable Newegg return policy, this item is warranted independently by the product's Manufacturer or a Third party. Below is a summary provided for convenience only and may not be accurate or current.
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Pros: The one day with 2 hrs use that I had, the computer was great. After that I had 2 - 3 service calls to Dell. I had great service contact with Dell Rep for info and status.
Cons: I first called New Egg, but was told to call Dell. I had to talk to Dell 2 - 3 times for 2 days and then they told me to send it back to Dell Repair Depot. It has been 2 weeks with multiple status calls and today, the computer was received.
Other Thoughts: I wasn't sure what new Egg would do, but was surprised that they sent me directly to Dell. I was surprised that Dell didn't just send me another computer once they received mine and found that there was a hardware problem.
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