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Item#: 9SIA6R42M87974

Dell XPS 11 Intel Core i5 4GB 128GB SSD 11.6" QHD Touchscreen 2in1 Ultrabook- Windows 8.1 (XPS11-9091CFB)

  • Intel Core i5- 4210Y (1.50GHz)
  • 4GB Memory 128GB SSD
  • Intel HD Graphics 4200
  • 11.6" Touchscreen (2560x1440)
  • Windows 8.1 64-bit

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  • Overview
  • Specifications
  • Warranty & Returns
  • Reviews

Learn more about the DELL XPS11-9091CFB

Warranty, Returns, And Additional Information
  • Warranty
  • Limited Warranty period (parts): 1 year
  • Limited Warranty period (labor): 1 year
  • Read full details

Customer Reviews of the DELL XPS11-9091CFB

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  • Dan N.
  • 7/17/2014 4:17:24 PM
  • Ownership: 1 week to 1 month

2 out of 5 eggsElegant on the outside, unstable on the inside

Pros: On the surface (pardon the pun) this ultrabook/tablet combo unit appears to be elegantly designed. Sleek lines and smooth carbon fiber panels. The screen is hideously-high-resolution for an 11" display. Windows "apps" like Kindle and Facebook appear bright and clear. Desktop mode apps are expansive, though sometimes blurry when the synthetic scaling is enabled as it is in Windows 8.1 (it can be disabled on an app-by-app basis for those like me who prefer their text small and sharp).

The touch screen is relatively smooth and responsive, the 75% of the time it works. It has four positions: Laptop (conventional), Tent (used like a tablet, in an upside-down "V" formation), Stand (used like a tablet, resting on the keyboard), and Tablet, with the screen folded 360-degrees open against the back face of the keyboard. Versatile positioning, and dramatically more comfortable to use when compared to my Surface Pro.

Cons: Keyboard is nothing short of abysmal. I have had 10 desktops, 6 laptops, and probably 8-10 different tablets in my life. I have never yet had a keyboard that could even get near as bad as this unit possesses. It is a rubbery, zero-travel "touch board" that despite all sensitivity settings, loses about 10% of the keystrokes, unless of course you hit the keys hard enough that your hands ache after ten minutes of typing. While this is an "XPS" series (consumer/media division) unit and not really intended for business, I'd struggle to find any kid that could successfully write a three-page homework report on it either.

Zero support for active stylus. I love that on my $800 Surface Pro, I can use the pen to take hand-written notes in OneNote, and I have many pages of notes, sketches, drawings, flow-charts, etc. that sync right up to my desktop for further analysis or compilation. No stylus support here. You get to type.

System is extremely unstable. It fails to "wake up" from sleep mode roughly 50% of the time, and either black-screens, or displays only a portion of the background bitmap. From day-one, I've had to hard power-off and on the unit no less than three times per day.

On at least ten occasions, the screen has lost "touch" capabilities upon resuming from sleep or powering on. While the keyboard and touchpad still worked, the screen itself was unresponsive to touch unless hard-powered off and on.

Zero support from Dell. Microsoft Surface Pro, which started out pretty quirky but constantly had firmware updates rolled out to it and over three months of updates became extremely stable, this unit has had ZERO updates from Dell since its 2013 release. No BIOS updates. No driver updates. Zero. It's as if Dell handed this to the world and said "here you go...this is all you get."

I finally had to add an external Microsoft Bluetooth keyboard and Wedge Mouse to it, and the system has become usable....for at least 10 minutes at a time until the Bluetooth radio loses communications and has to be disabled and re-enabled. So it can't even hold on to a keyboard for ten minutes.

Other Thoughts: Despite its MASSIVE shortcomings, I surprisingly still like the unit. A glutton for punishment, I guess, I just put up with the three-times-per-day reboots and occasional touch screen going dead. I'm an IT guy, and spend a LOT of my time remotely accessing client systems, so I need the very high resolution screen (otherwise there are a LOT of cheaper units I would be using). That said, the first company that can produce a unit with a high-res screen that's remotely stable, I'll probably be jumping ship on this one.

3 out of 3 people found this review helpful. Did you? Yes No

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