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Item#: N82E16834300631

DELL Latitude E5540 (730-7696) Ultrabook Intel Core i5 4300U (1.90 GHz) 500GB SSD Intel HD Graphics 4400 Shared memory 15.6" Windows 7 Professional 64-Bit

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  • Intel Core i5 4300U (1.90 GHz)
  • 4 GB Memory 500GB SSD
  • Intel HD Graphics 4400
  • 15.6" 1366 x 768
  • Windows 7 Professional 64-Bit
  • 14.9" x 9.9" x 1.2" 5.0lbs

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  • Overview
  • Specifications
  • Warranty & Returns
  • Reviews

Learn more about the DELL E5540 (730-7696)

Warranty, Returns, And Additional Information
  • Warranty
  • Limited Warranty period (parts): 1 year
  • Limited Warranty period (labor): 1 year
  • Read full details

Customer Reviews of the DELL E5540 (730-7696)

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  • ibrahim i.
  • 7/1/2014 3:05:14 PM
  • Tech Level: Average
  • Ownership: 1 day to 1 week
  • Verified Owner

2 out of 5 eggsgood customer service

Pros: Good technical support

Cons: This is my second review on this computer. I increased the rating by one star just because of the customer service I received from dell for the past 2 days. The send me software to solve the problems i was having with the touchpad, and when it did not work they also tried to solve the problem remotely. Finally, I was told the touchpad has to be replaced. It is disappointing this happened with a new computer, right after the purchase but I guess that happens.

Other Thoughts: This computer has a solid-state hybrid drive, I am not an expert but I believe it is a little misleading to put it as SSD. Those are not really solid state, as far as I know. (I hope newegg will correct this comment, or the info on the website)

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  • ibrahim i.
  • 6/29/2014 11:28:33 AM
  • Tech Level: Average
  • Ownership: 1 day to 1 week
  • Verified Owner

1 out of 5 eggsdisappointing

Pros: could not find one after my experience with the machine

Cons: The computer came with a windows 7, and a windows 8 dvd in the box. It was working fine at first. The first thing I did was to do the windows updates, and during the process, touchpad disappeared. (No mouse cursor at all when external mouse disconnected) I tried to uninstall the new driver and install the old one back, but it did not work. After that I thought windows 8 might solve the problem, but when I installed windows 8, in addition to the touchpad several other drivers were missing, including wifi and ethernet. I did not have a usb stick ready with me and luckily bluetooth was working so I tried to download the drivers from my other computer, but it was not able to make a connection with my other computer (I know my old one works fine). Finally, I got a flash drive and installed everything but at the end the touchpad was still missing. And there was an unknown device in the device manager. All the updates found by Dell's automated system detecting website was installed, all the updates and everything, but no success. I tried to return the computer to its factory settings, but it reinstalled windows 8, not windows 7.
Finally, I called Dell for help, but the representative was far from helpful. In the end, I asked him to give me directions to take it back to its factory state (with a windows 7, and he asked me to wait for 3 minutes. I said OK, and waited I guess about 15 minutes before hanging up.

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