Brilliant business laptops.
Rock-solid reliability. Blazing-fast performance. Clever manageability tools. We pack a lot of intelligent features into every ThinkPad® laptop and tablet so you get more out. More productivity, more cost savings, more IT headache-busting. That's why a ThinkPad investment isn't just smart. It's pure genius.
Pros: Great touchscreen, Great battery life
Cons: Mousepad can be a little annoying sometimes
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Terrible Customer Support from Lenovo + Coil Whine
Pros: I bought this laptop from the factory, I read reviews saying how bad the customer support is, but I thought to myself that will never be me. Unfortunately, it is. The day after I received it I was hearing coil whine from inside the laptop. Also, the wireless connection was slow or nonexistent. I had it factory upgraded to the Intel 6300 N Ultimate wireless card and I suspect they attached the antennas incorrectly because I have spent hours troubleshooting and downloading drivers from Lenovo, Intel, and Microsoft to no avail. Then, at midnight I called Lenovo tech support. The rep was uncooperative and dismissive and treated me as if I already knew how to fix it. Also, he never opened a repair case for me and he hung up even though I asked him to stay on the line.
Cons: I know, for a convertible tablet PC, this is the best spec. But know what you're getting into with tech support. Lenovo's service has been unprofessional and inexcusable. Also, in my case, it looks like Lenovo is cutting corners with internal components. Coil whine is a bad sign.
Other Thoughts: Google Lenovo customer support and count how many horror stories you read.
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