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Item#: N82E16834312457

Lenovo U310 13" Touch Intel Core i5 4GB / 500GB HDD (59365302)

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  • Intel Core i5 3337U(1.80GHz)
  • 4GB Memory 500GB HDD 24GB SSD
  • Intel HD Graphics 4000
  • 1366 x 768
  • Windows 8

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  • Overview
  • Specifications
  • Warranty & Returns
  • Reviews

Learn more about the Lenovo U310 (59365302)

Warranty, Returns, And Additional Information
  • Warranty
  • Limited Warranty period (parts): 1 year
  • Limited Warranty period (labor): 1 year
  • Read full details

Customer Reviews of the Lenovo U310 (59365302)

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1 out of 5 eggsWorst laptop I have ever owned.

Pros: Design isnt that bad, battery life isn't terrible (although it isn't great either)

Cons: When I got this laptop (at Office Depot), it seemed like a great deal. It was black friday, almost every laptop was sold out, save for a couple of Pentium/i3 laptops. I saw this, with it's i5, did a quick search on it and it looked like a decent deal. So I picked it up for $400, plus a $50 service plan. Thankfully I got that service plan. As soon as I got it home, I started testing it out, and I immediately noticed the spotty wifi. I figured this wasn't a big deal, probably just my router (we were on a failing WRT54g2 at the time). So I overlooked that. When I realized this was a problem everywhere, I began looking in to replacing the wifi card, when i realized that Lenovo took the Apple approach to building computers- locking the users out of any upgrades without voiding a warranty. At this point, I wasn't very happy, of course. But it wasn't that big of a deal, for $400, it still had pretty great performance (or so I thought, I later found that even at $400 it's not great). I used it for a while (3 months or so), when I noticed that the hinge started creaking when I opened and closed it (which I didn't do that often, I normally left it open on my desk). The next day, the glass touchscreen separated from the housing, and the hinge completely failed, cracking the housing. Luckily, I got the service plan. Although since this was so bad, instead of fixing the laptop, they just sent me a gift card.

Some other complaints:

The 24gb cache SSD is very slow (I didn't notice any real performance improvements over booting from the HDD), and after only 4 months of using it, the health was already at 84% according to crystal disk info.

The trackpad is pretty annoying, I hate the trackpads with unified buttons. Also it got pretty hot.

The keyboard was not great. Keys stuck.

Other Thoughts: DO NOT BUY THIS LAPTOP UNLESS YOU ARE GETTING IT FOR UNDER $200. With as many issues as it has, you'd be better off getting something like a used Surface Pro 1/2 for around $400ish. You may even get better performance, as the U310 touch throttled quite a bit. And dont even try to game on this, the integrated graphics are a joke.

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  • Kane J.
  • 5/23/2015 11:37:08 PM
  • Ownership: more than 1 year
  • Verified Owner

1 out of 5 eggsWorst of 10 laptops I've purchased in 10 years

Pros: Lightweight and looks very sleek.

Cons: Bought this for $550 in spring 2013. Immediately had wi-fi issues related to the metal enclosure that were never resolved.

Later, developed blue screen of death issues that persisted for the 2 years I used it.

Finally crumbled in my hands when the screen hinge disintegrated into plastic pieces after normal usage.

I've had other good Lenovo's, but this has stopped me from buying any new ones for my business in the past 2 years. Do. Not. Buy. This. Laptop.

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  • gerald b.
  • 12/2/2014 4:22:39 AM
  • Ownership: 1 month to 1 year

2 out of 5 eggsFirst Lenovo bought-never again

Pros: I was willing to spend a bit more to upgrade than usual and was looking forward to moving from i3 to i5. This Lenovo is th worst performing PC ever. The keyboard sticks so severely that I have o writ and rewrite almost everything I do. The windows 8 doesn't help either. The price is good but, sadly, one gets what one pays for. Be sure to buy the warranty if avail - you'll probably need it.

Cons: lenovo, need more memory, sticky keys, low budget

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  • randy w.
  • 5/4/2014 11:14:53 AM
  • Ownership: 1 day to 1 week
  • Verified Owner

3 out of 5 eggsOK BUT.....

Pros: Light, responsive, SSD Cache works pretty good. Software load is reasonable. So far battery life is pretty good. Still getting used to Windows8 but it Ok too.

Cons: Service and information push processes is not very good. Upgrade to Win8.1 had problems with Audio.
Wifi was a huge sync of time and Lenovo was of no use. See my other thoughts.

Other Thoughts: The wifi was the worst problem. Websites in and around Lenovo are filled with this issue. My Wifi worked fine if I was 10ft from the router, go 30ft from the router it was slow or non-responsive. After syncing about 20 hours of my time to fix this I finally tried disabling the .11n feature and it worked. I can live without .11n speed and I can imagine it's hard to advertise a product with abg and n features but gosh this .11n wifi is just not robust enough. If your having problems go to wifi properites, advanced and disable .11n.

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  • michael y.
  • 12/14/2013 12:25:48 PM
  • Ownership: 1 week to 1 month

4 out of 5 eggslenovo U310 - updated to 8.1

Pros: price ($400 black friday factory refurb. unit), touch screen, thin, and good size screen, great for everyday business use, NOT for gaming or photoshop rendering (don't expect desktop speeds).

Cons: short battery life, reflective screen (shows all finger prints & difficult to read in full sunlight), a bit heavy for an ultrabook (over 4lbs). difficult to open w/o finger nails (no lid indentation to pop the unit open

Other Thoughts: I upgraded from an aspire one w/2gb and a ssd so this is a vast improvement. This is going to be my travel laptop; so the weight & battery life is a bit of an issue (< 4 hrs. at my current settings). Great purchase overall and haven't experienced the wifi or bluetooth issue at home, work, or out in the field. When upgrading to 8.1 BEWARE, there are updated 8.1 specific drivers on the lenovo web site; even though MS windows 8.1 will tell you that you've got the latest drivers. Your system will be unstable

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3 out of 5 eggsLenovo laptop WiFi issue

Pros: Lightweight
Touch screen
Decent Battery Life

Cons: Touchpad gets stuck
Max RAM is 4gb

Other Thoughts: After talking Lenovo support they mentioned the Wi-Fi in windows 8 has some issue and advised to update driver by visiting the link

Hope this helps. Please post if it fixes the issue.

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  • Jeremy M.
  • 9/13/2013 7:21:27 AM
  • Ownership: 1 month to 1 year
  • Verified Owner

3 out of 5 eggsGreat for the price, but has flaws.

Pros: I've had this laptop for almost two months now and I've noticed a few recurring issues with the laptop, but most if it you could really justify because you're trading specs for the quality of build at this price.

- Definitely a good buy for the price,

- Has an i5

- Lightweight

- 13 inch display that's pretty clear

- Very snappy with average use, but really struggles when trying to run any game

- Keyboard feels nice to type on and the touchscreen works very well. I didn't plan on using it, but with Windows 8 it's so smooth and often works really well with the UI.

The specs on paper are pretty good and it performs well, especially for the price.

Cons: - Has a good bit of flex to pretty much every surface. When typing I can visibly see the panel around the keys flexing. When grabbing the laptop you can feel and see the casing flex. The build quality really isn't all that high.

- The touchpad randomly crashes or freezes at points just from normal use. I'm aware there is a button that disables the touchpad and that is definitely not the issue.

- Battery life isn't amazing, but again, it's a 13 inch ultrabook with an i5 for $600. The pricing is really the selling point on this.

- The WiFi is kind of spotty. I often find myself unable to connect whereas others have no issues getting a connection. Not sure if that's a network or hardware issue, but it is a recurring even with this ultrabook so I feel it's worth a mention.

Other Thoughts: While there are a good bit of flaws with this laptop, it's a pretty good buy. You get what you pay for and so far the U310 is a pretty good bang for your buck. If you can spare the money I would try and get the next model up. The higher-tier lenovo ultrabooks often offer the same, if not better, specs but have a much better build quality.

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  • Ronald S.
  • 8/25/2013 7:20:53 PM
  • Ownership: 1 month to 1 year

1 out of 5 eggsDo not buy!

Pros: Beautiful design

Cons: horrible wifi, Google "U310 wifi" and you will see how many people like me got suckered by a pretty face

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  • Anonymous
  • 8/24/2013 11:48:43 PM
  • Ownership: 1 day to 1 week

1 out of 5 eggsDo not purchase. Bad WiFi

Pros: Beautiful looking, very responsive, bluetooth

Cons: The WiFi card on this thing is defective. Search "lenovo u310 wifi" and you'll stumble onto a 70+ page thread started in 2012 about how the WiFi is bad. Lenovo doesn't help and talking with tech support, acknowledges it's a defect in the device. Unfortunate they still sell a product like that.

Other Thoughts: dont buy purchase another ultrabook. if you plan on staying in the same room as the router youll be fine. other than that get ready for some incredibly low internet speeds.

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  • 8/19/2013 2:50:32 PM
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsNo WiFi!!!

Pros: Good food tray, coffee cup mat, nice and shiny

Cons: No WiFi. Lenovo is glad to charge you $90 to fix it.

Other Thoughts: Useless shiny box. No WiFi. If you are planning to use the laptop via WiFi and not happy to pay Lenovo $90 per customer service call buy a different laptop, that has WiFi and warranty.
It is not expensive for a shiny food tray.

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