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Kensington > 
Item#: N82E16834981031

Kensington Black K33972US USB 3.0 Docking Station with Dual DVI/HDMI/VGA Video (sd3500v)

  • Black
  • USB
  • RJ-45
  • DVI
  • HDMI
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Learn more about the Kensington K33972US

Model

Brand
Kensington
Model
K33972US

Features

Color
Black

General Spec

Compatibility
laptop or Ultrabook
Ports Spec
USB
RJ-45
DVI
HDMI

Physical spec

Dimension
9.5" x 6.5" x 3"
Weight
2.1 lbs.

Features

Features
Optimized for Ultrabooks to turn one USB port into 6

Quick one-touch USB connection for hassle-free setup

Corporate Install feature allows administrators to install the graphic driver over a MicroSoft server

High-speed data transfer of up to 5 Gbps

Dual 1080p HD video for high quality video

Faster network and Internet access with Gigabit Ethernet connection

Audio 2.0 for enhanced sound & Compatible with USB 3.0 and 2.0

Slim, low-profile design with built-in security slot

DVI to VGA and DVi - HDMI conversions for greater monitor compatibility

HDMI supported

Quick Info

Warranty

  • Limited Warranty period (parts): 2 years
  • Limited Warranty period (labor): 2 years


Customer Reviews of the Kensington K33972US

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Showing 13 of 13 reviews - Clear Filters

  • Phil -.
  • 9/27/2014 9:24:41 PM
  • Tech Level: High
  • Ownership: 1 day to 1 week
  • Verified Owner

5 out of 5 eggsGood performance depends on good computer

This review is from: Kensington Black K33972US USB 3.0 Docking Station with Dual DVI/HDMI/VGA Video (sd3500v)

Pros: - 6 USB Ports (2 3.0)
- 2 Video ports
- Gigabit Lan
- Audio
- Backwards compatible with USB 2 (video and all)

Cons: Needs a good computer to perform optimally. It doesn't work as well as I'd like on my Core 2 Duo Fujitsu from 2007 but I am not going to dock any eggs because I took the risk using this on such old hardware.

Other Thoughts: I've tested this in three different scenarios. I will break them down for you.

[Test 1]
Computer: Fujitsu Lifebook A6030 (Core 2 Duo 2ghz, 4gb Ram, Expresscard USB 3.0 card
Install Method: Included CD plus any drivers Windows Update took the liberty to install.
Results: Everything worked right away without having to install any additional drivers. Performance, however, was less than desirable. My benchmark test was playing music videos from youtube. I figured since video, audio, and network are all going through this thing that would be a good test. The video quality was really choppy and the audio was even worse especially when moving windows around. Obviously at this point I wasn't very happy.

[Test 2]
Computer: HP Envy 17 (Core i7, 8gb ram, onboard USB 3)
Install Method: Let Windows Update run it's course first then ran the setup t finish. It recommended updating my USB 3 drivers so I did that too.
Results: Night and Day. Everything ran near perfect. The only way to tell that video was coming through USB instead of HDMI was when video was playing and even then it was hardly noticeable. Audio was also perfect.After this I decided I would try to tweak the Fujitsu to see if I could get a little better performance.
[Test 3]
Computer: Fujitsu from Test 1
Install Method: Downloaded the latest USB 3 drivers and installed those. Reinstalled the video drivers from my Intel Mobile 965 Chipset. Installed the beta reference drivers direct from DisplayLink.
Results: Much improved. The big improvement after these changes is audio. Although video still isn't great, the audio hardly skips at all. Other USB devices work normally. Video is better but I still wouldn't use it for daily use. I've reverted to plugging the VGA cable in. Yeah I have to unplug two cables to go mobile but it's better than the eight I had before. Who knows, the USB card may be partly to blame for performance, I may try another one just to see.

Bottom line: This is really a great docking station if you've got a modern laptop with a good amount of horsepower. If you don't it still makes a great docking station for everything but video. The nice thing is that when I bring the HP home from work I can just swap one USB cable and have all of my USB devices, network, etc.

Would I recommend this? Definitely yes if you have a good computer.

1 out of 1 people found this review helpful. Did you? Yes No

  • Kevin G.
  • 9/4/2014 12:11:41 PM
  • Tech Level: High
  • Ownership: 1 day to 1 week
  • Verified Owner

4 out of 5 eggsPerfect for Macbook Air

This review is from: Kensington Black K33972US USB 3.0 Docking Station with Dual DVI/HDMI/VGA Video (sd3500v)

Pros: Easy setup. Great performance.

Cons: included UBS 3 cable is a bit short

Other Thoughts: Regarding the other reviews about poor performance, I'm not sure what they're seeing. I have this connected to my 2013 13" Macbook Air, and two 27" Samsung S27D590 montiors. (Look them up, they're a steal at under $300)

I get occasional flicker. That's it. I can play video, use Photoshop, code, etc. on either monitor with almost no lag. Moving windows from monitor to monitor, with animation is the only lag that I see. (Not an issue)

Anybody who is using this on an Apple computer, don't use the drivers included on the CD. Get them directly from DisplayLink (http://www.displaylink.com/support/mac_downloads.php). I'm running Yosemite beta 2, on my Air, and the drivers work perfectly.

If you're thinking of using this on your Mac, stop thinking, and DO IT!

1 out of 1 people found this review helpful. Did you? Yes No

  • Anonymous
  • 6/9/2014 3:07:33 PM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year

5 out of 5 eggsEasy to set up and use

This review is from: Kensington Black K33972US USB 3.0 Docking Station with Dual DVI/HDMI/VGA Video (sd3500v)

Pros: Quick and easy to set up. We use the docking station with several Dell Ultrabooks running Windows 7. We do some tweaking of the native power options but, otherwise, we can just install the drivers and we're up and running. We've had no issues when connecting dual monitors or additional devices to the docking station.

Cons: We've had a few of these in service for about six months with no real issues. We found that one particular model of a Dell keyboard simply wouldn't work with the docking station. I'd provide the part number but it was an older USB kb and we have since disposed of them. The first couple of docking stations we deployed stopped working after a Windows update, but was easily resolved by installing a more current USB3 driver to the Ultrabook.

Other Thoughts: Definitely recommend, this item does exactly what we want it to do and the price is very reasonable.

1 out of 1 people found this review helpful. Did you? Yes No

  • Michael J.
  • 12/20/2013 9:19:54 AM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

4 out of 5 eggsWorks great with MS Surface Pro/Pro2

This review is from: Kensington Black K33972US USB 3.0 Docking Station with Dual DVI/HDMI/VGA Video (sd3500v)

Pros: Easy to setup
Requires little technical know-how driver installation from Kensington

Cons: Periodic resolution "mismatch" when frequent dock/undock occurs. I've had to reboot my Surface Pro 2 in order to get external monitor resolution corrected. Maybe a driver issue

Did you find this review helpful? Yes No

  • Brad D.
  • 10/26/2013 2:53:24 PM
  • Tech Level: High
  • Ownership: 1 day to 1 week
  • Verified Owner

1 out of 5 eggsIf you have a MAC, don't buy this product.

This review is from: Kensington Black K33972US USB 3.0 Docking Station with Dual DVI/HDMI/VGA Video (sd3500v)

Pros: Convenient, that's about the only pro so far.

Cons: Performance on OSX is horrible. Almost completely unusable. Per some reviews on another site, Kensington has been contacted but doesn't seem to care. Basically, it's incredibly laggy doing anything on the video output connected to it. Screen doesn't draw fast enough at all. Everything works, it just is way to slow to use.

Other Thoughts: I bought this for my new Mid 2013 Macbook Air, if it worked the way it's advertised it would be awesome, however, the video performance is horrible. The screen draws visibly and the mouse is very laggy, I bought this specifically because it supports 1080p on dual monitors.

Did you find this review helpful? Yes No

  • Joseph T.
  • 8/9/2013 6:28:39 PM
  • Tech Level: High
  • Ownership: 1 week to 1 month
  • Verified Owner

2 out of 5 eggsNot recommended for Mac

This review is from: Kensington Black K33972US USB 3.0 Docking Station with Dual DVI/HDMI/VGA Video (sd3500v)

Pros: Small footprint. Seems sturdy. 4 USB 2.0 + 2 USB 3.0. 2 Display outputs.

Cons: Bought this for my new Macbook Pro (late 2012 15" non-retina), primarily for the DisplayLink video, but also to use as a "docking station". My two primary problems with this device are that it did not properly pass through the USB output from my KVM switch to my Mac, and that the DisplayLink video works very poorly on certain applications (which happened to be ones I care about a lot.)

There's nothing special about my KVM switch. Like most current KVM switches, it takes USB input from a keyboard and a mouse and passes them along via 1 USB output. I was not trying to use video through the KVM switch, I only wanted the USB output from the KVM to pass through the docking station and into the Mac, but it did not work. When I plugged the KVM USB output directly into the Mac it worked fine, when I plugged from the KVM into the docking station (which should pass through to the Mac), only the keyboard worked, no mouse at all. I called Kensington about this, and their response was that they don't support KVM switches. That is not acceptable in my opinion -- it's supposed to act as a USB hub and the KVM output is USB. It should work.

The larger problem is with the DisplayLink video. I really wanted this b/c my Macbook has only 1 mini-displayport output, and since I don't have a thunderbolt compatible display to daisychain, that means I can only have 1 external display. I thought this docking station would address that issue, but it's not usable for me. When I first installed the drivers that came with the device, many applications rendered poorly, but things improved substantially when I installed the latest DisplayLink drivers (rather than the latest Kensington drivers.) Support recommended that as well, and it was improved. Mac apps that I have seen still rendering poorly with the latest drivers include iPhoto and the thumbnails on a new tab in Safari (showing your most recently visited sites). Lots of flashing and artifacting on the rendering of those things. But the reason I RMA'd was the incompatibility with VMWare Fusion, especially when running in Unity mode. I have a number of Windows apps that I still need to run on a daily basis. Almost all of these applications render poorly - lots of clipping, moving a window on the screen crops with a gray rectangle, scrolling is almost impossible in any modal dialog (think File -> Open and try to navigate to a file.) All of these actions work seamlessly on the Mac's built-in display, and also on an external display connected via mini-displayport. But with this DisplayLink adapter, it was nearly impossible to work with these applications.

I tried several workarounds on the VMWare forums that were not DisplayLink specific, but I was never able to get things working in any acceptable form, so I just ate the $22 restocking fee and $13 return shipping. Very disappointed. Do not recommend for any Mac user who does serious video work or uses Fusion or Parallels.

Did you find this review helpful? Yes No

  • Michael M.
  • 6/20/2013 11:54:51 AM
  • Tech Level: High
  • Ownership: 1 day to 1 week
  • Verified Owner

4 out of 5 eggsWorks great with my Surface Pro

This review is from: Kensington Black K33972US USB 3.0 Docking Station with Dual DVI/HDMI/VGA Video (sd3500v)

Pros: Installing the latest drivers from Kensington's website on my Surface Pro, this thing worked great. No issues whatsoever.

Cons: The front shiny part was scratched up. Looked like the factory didn't care about what it looked like. A real shame. Might sent it back and get another one...

Other Thoughts: Very nice, I just guess it didn't have scratches on the front. Just make sure that you use the latest drivers with it.

Did you find this review helpful? Yes No

  • Tamara W.
  • 6/3/2013 6:25:31 AM
  • Tech Level: Average
  • Ownership: 1 day to 1 week
  • Verified Owner

5 out of 5 eggsDocking Station ***** Star *****

This review is from: Kensington Black K33972US USB 3.0 Docking Station with Dual DVI/HDMI/VGA Video (sd3500v)

Pros: For a first timer using a docking station and for a first timer setting up a docking station I was super please at the ease, how fantastic it works! I am in heaven using my laptop and a 23" monitor side by side, and the 2nd monitor is on the way now! How productive I will be!

Cons: No cons it was a breeze to set up

1 out of 1 people found this review helpful. Did you? Yes No

  • Wendell J.
  • 5/15/2013 6:46:39 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year

4 out of 5 eggsWorks Pretty well

This review is from: Kensington Black K33972US USB 3.0 Docking Station with Dual DVI/HDMI/VGA Video (sd3500v)

Pros: Nice dual monitor support to allow 3 total screens.

Cons: Issues with Windows 8, but that appears to be my mistake for use Windows 8.

0 out of 1 people found this review helpful. Did you? Yes No

  • Brian B.
  • 5/6/2013 12:57:13 PM
  • Tech Level: Somewhat High
  • Ownership: 1 day to 1 week
  • Verified Owner

2 out of 5 eggs

This review is from: Kensington Black K33972US USB 3.0 Docking Station with Dual DVI/HDMI/VGA Video (sd3500v)

Pros: Multiple ports

Cons: Did not work with Dell monitor. Kept going into power saver mode. Bypassed the dock and monitor went back to working normally. I am running Windows 8. Got updated drivers but did not resolve problem. Had to return item for refund.

Did you find this review helpful? Yes No

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Item#: N82E16834981031
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