If you are visually impaired and are having difficulty navigating this site, please call our Customer Support line via our toll free number (800) 390-1119.

Newegg.com - A great place to buy computers, computer parts, electronics, software, accessories, and DVDs online. With great prices, fast shipping, and top-rated customer service - once you know, you Newegg.

If you are reading this message, Please click this link to reload this page.(Do not use your browser's "Refresh" button). Please email us if you're running the latest version of your browser and you still see this message.

Newegg.com - Computers, Computer Parts and Electronics

My Account

MyNeweggReviewsHelp & Info  
topNavRowBottom  
Browse WebSite Computer Hardware Electronics PCs & Laptops Cell Phones Digital Cameras Networking Gaming Software Home & Garden Specials
Creative Labs

Creative GigaWorks G550W 310 W 5.1 Speaker - Retail

newegg
Deactivated Item What's this?
Print This Page
Manufacturer InfoReturn Policies

Manufacturer Warranty

Beyond any applicable Newegg return policy, this item is warranted independently by the product's Manufacturer. Below is a summary provided for convenience only and may not be accurate or current. Use this link for full details.

  • Manufacturer Limited Warranty period (parts): 1 year
  • Manufacturer Limited Warranty period (labor): 0 day

Manufacturer Contact Info

Return Policies

This item is covered by Newegg.com's Limited Replacement Only Return Policy.

  • Return for refund within: non-refundable
  • Return for replacement within: 30 days
Customer ReviewSpecifications

Review Summary (read all 14 Reviews)

5
newegg
35%
4
0%
3
0%
2
newegg
29%
1
newegg
36%
Product Rating:
Total Reviews: 14

DO NOT BUY THIS !!!

white Reviewed By: key03 on 8/29/2008
Rating + 1
Tech Level Tech Level: somewhat high - Ownership: 1 month to 1 year
This user purchased this item from Newegg
Pros: Works great ! When it works great..!
Cons: I dont have to explain many words. please visit www.creative.com then go to forums...
Other Thoughts: I cant believe that "NEWEGG" sale this product. Sub power is off with no reason and this problem has been posted creative forum for year. Still now no official words from Creative. The worst, even if we RMA, there is no gaurantee that new unit will work fine...
Did you find this review helpful? Yes No

Junk!!!

white Reviewed By: Nightrider on 8/27/2008
Rating + 1
Tech Level Tech Level: high - Ownership: 1 month to 1 year
Pros: Heavy. It looks like it might be a good set of speakers...
Cons: This is not a good set of speakers. I have only owned these for less than 2 months and they are already shutting down on their own. This has been a known issue for Creative for over a year, yet this unit is still being pawned off on unsuspecting victims. Don't waste your money on these speakers...
Other Thoughts: I have a set of very old 2.1 speakers that sound better than these. I have not been happy with the woofer since day 1. I wish I would have returned it on that day. Now I am stuck with a worthless manufacturers warranty. I imagine that they will send me another unit that will fail in a short amount of time...
1 out of 1 people found this review helpful. Did you? Yes No

Serious reliability problem

white Reviewed By: alanhos on 8/21/2008
Rating + 1
Tech Level Tech Level: high - Ownership: 1 week to 1 month
This user purchased this item from Newegg
Pros: Sound is superb.
Cons: I’ve now had 2 of these systems. Both units failed (either the power supply or the wireless controller circuit). Creative support told me that there was no repair and that the no-longer sold these (i.e. discontinued). Newegg was gracious enough to ship me a replacement from stock. A month after I called Creative support these are still on their web site. I don’t know whether the support person was new or they changed their policy. The whole experience was very frustrating. It was also very expensive for Newegg who paid shipping both ways twice. That amounts to $140 not including staff time for processing 2 RMAs and the multiple calls I had to place with them since I had discarded the original packaging.

It is my guess that Creative is getting these shipped from China and had discontinued their spares and service organization. They are pushing some these costs off on their distributors. The design and packaging seemed top quality.
Other Thoughts: I don’t know if the assembly company is using unreliable components or if Creative’s design engineer blew the power supply design. I’ve always admired Creative’s innovative sound products but I’m never going to by a speaker system from them again. Not worth the hassle.

Finally, the wireless transmitter disrupts my laptop wireless concection which is in the same room. I expected this and didn't try to use it at the same time I had Creative's speakers powered on.
1 out of 1 people found this review helpful. Did you? Yes No
Model
Brand Creative
Model GigaWorks G550W
General SPEC
Configuration 5.1
Total Power 310 W
Satellite RMS Power /ea 36 W
Subwoofer RMS Power 130W
Frequency Response 35Hz ~ 20kHz
Signal to Noise Ratio(SNR) 85dB
Remote Wireless
Features
Features Creative GigaWork ProGamer G550W1 wireless speakers are the THX Certified solution for ultimate 5.1 audio on the PC. Ideal for gaming, home theatre, PC use and MP3 listening, they offer maximum convenience by eliminating untidy surround cables to the rear satellites. They then add the extra flexibility of a wireless remote that can even control key functions on popular Creative MP3 players2! Sound quality is outstanding, thanks to high-efficiency, full-frequency satellites and a new wood subwoofer with a dual ported design for aggressive bass - great for games and movies. Satellites and subwoofer are finished in black, with metal grilles for a distinctive look, and the design includes a headphone output for private listening.
Packaging
Package Contents Five wall-mountable satellite speakers
One subwoofer
One transmitter
One receiver
One PowerTouch IR Remote
Four desktop speaker stands
One monitor stand (Downward facing)
Five removable speaker grilles
Five 3m cables for front , centre and rear speakers (for connecting to receiver box)
3 x Mini Stereo to Dual RCA cables
One 4pole-to-4pole stereo cable
Two power cables
User manual Quick Start leaflet
Warranty and Technical Support booklet
Manufacturer Warranty
Parts 1 year limited
NeweggBusiness
For Business Needs
EggXpert.com
Newegg Community
|NeweggMall.com
Shop Multiple Retailers
Shop by Region: United States | Canada | China
VeriSignReseller RatingsReliability Seal1This site protected by Trustwave's Trusted Commerce programInc500
Policy & Agreement | Privacy Policy | NeweggBusiness | Newegg Canada  © 2000-2009 Newegg Inc.  All rights reserved.
If the Adobe Reader does not appear when you click on a link for a PDF file, you can download Adobe Reader from the Adobe web site. nassau