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WarrantyBeyond any applicable Newegg return policy, this item is warranted independently by the product's Manufacturer or a Third party. Below is a summary provided for convenience only and may not be accurate or current.
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Cons: had to rma the first one after 3 days of use because it keeps giving the error msg if you scan more then one paper. Called brother and had to send it back for a replacement. Used the RMA one for 2 weeks and it started having the same problem... Customer service wanted to give me a new peice to replace the feeder.... didnt want to take a chance so i requested for a refund..
Other Thoughts: I own the ads2000 and that works perfectly.. saw that this was a step up and has network capable.. horrible idea... Love the ads2000 but hate this model.
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orangenation
4/15/2013 1:12:56 PM
Tech Level: 5/5
Ownership: 4/5
Verified Owner
Rating: 4/5So far I am pleased
Pros: True PC less scanning. Support direct scan to various cloud storage. Scan direct to ftp/network. Scan to email. Touch screen control. Scan to USB. Reliable scanning.
Cons: Saving settings for shortcut should be more granular. I should be able to scan to Evernote with one click of button using shortcut feature. Not 3-4 clicks even with the shortcut. (choosing PDF/JPEG, DPI, Color/Black...). Yes, response of the touch screen can be better.
Other Thoughts: I have been using Fujitsu scanners for many years. I have been very happy with Fujitsu. But I wanted a true network PC-less scanner. I found this scanner and gave it a try. I am pretty happy with it. There's no scanner on the market that can match the feature set of this scanner. I thought about jump the ship to new Fujitsu ix500, but I decided to stay with this unit. I hope Brother can improve the user interface of the shortcuts through their firmware upgrade. Support for Skydrive would be nice. With just a bit tweak of the user interface, Brother can make this a 5 Star product.
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N/A
2/7/2013 6:38:18 PM
Tech Level: 5/5
Ownership: 2/5
Verified Owner
Rating: 2/5Disappointing and confusing
Pros: Small footprint. Wired & wireless network settings. Network destination for scans, including most cloud services. Touch screen display.
Cons: The scan settings are frustrating, for example, choosing PNG changed the max resolution from 600dpi to 300dpi. Another example: turning-on deskew drops the scan resolution to 150dpi. The touch display is sluggish, especially for a uni-tasking device. Windows 8 drivers are primitive looking and do not have options for all settings on the actual device.
Manufacturer Response:
Cons: The scan settings are frustrating, for example, choosing PNG changed the max resolution from 600dpi to 300dpi. -
During our testing using Brother Control Center (CC4), we could not replicate this issue. We would recommend contacting Brother Support to work through the issue at 877-276-8437.
Another example: turning-on deskew drops the scan resolution to 150dpi.
During our testing using Brother Control Center (CC4), we could not replicate this issue. We would recommend contacting Brother Support to work through the issue at 877-276-8437.
The touch display is sluggish, especially for a uni-tasking device.
Noted and will report the customers feedback for investigation.
Windows 8 drivers are primitive looking and do not have options for all settings on the actual device.
Brother recommends using CC4 as the primary scanning utility, we believe that this is not the case for this scanning utility and would find a better experience by loading this as part of Brother's MFL-Suite Pro Suite of software (that includes CC4). The scanning interface for Windows 8 is not as elegant and lacks many of the features offered with Brother's Control Center.
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