EPSON Perfection V700 B11B178011 Epson Dual Lens System, 4800 dpi and 6400 dpi 48bit Hi-Speed USB 2.0/1.1, IEEE 1394 (FireWire) Interface Photo Scanner - Retail

New Egg Great - Scanner OK - Software Uck!

Reviewed By: Pat Ampulla on 1/9/2007

Tech Level: somewhat low - Ownership: 1 month to 1 year

This user purchased this item from Newegg

Pros: First of all, New Egg promptly handled a return and replacement (athough they called it a "repair").

Secondly, the scanner does a nice job of 12 mounted 35mm slides at a time. It also handles photographs nicely. Magazines are awkward because the scanning table is recessed.

Thirdly, it comes with quite a few film holders (four 8 3/4" 35mm strips, 12 mounted 35mm slides and 2 8 3/4" medium format strips).

Fourthly, the scanning side is hermetically sealed do dust can't get in -- or out, so check very carefully when you get your scanner.

Fifthly, the USB and Firewire connections are handy.

Cons: The first scanner arrived with a white speck under the scanning window. New Egg promptly replaced it.

The biggest design flaw is that the scanning table is recessed. It takes an act of Congress to clean the table because of this. Epson should have made the glass flush or raised above the housing for easy cleaning. A big negative!

A minor design flaw is that there are two transport locks. If either is not unlatched the software reports a communication error.

Which brings me to the wounded Windoze XP software. It installs just where it wants to. It does the bare minimum to clean up dust spots and dissect or rotate images. The red-eye correction is a fuzzy, fixed diameter, dark spot that centers where you click -- not very useful. Not up to Photoshop's reputation and very off-putting.

New Egg, for all its virtues, ships the doggone thing in the retail box which opened in transit! Packing costs money that you and I have to pay, but a simple strip of tape is cheap.

Other Thoughts: Dust is a big problem when scanning. The recessed scanning table is a huge handicap. The idiosyncratic software supplied does the bare minimum. Figure on buying your own image processing software.

In a race with evolution Epson technical support gets even odds. When they say they respond to email in about a business day they mean they take at least 24 hours (no weekends or evenings). But, the responses were thoughtful and not regurgitated from the manual PDF.

The scanner makes a beautiful image and the Firewire interface is fast.

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Rock Solid Scanner for Photo's

Reviewed By: Blackdog on 12/5/2006

Tech Level: somewhat high - Ownership: 1 day to 1 week

This user purchased this item from Newegg

Pros: Where to start - easy to set up, easy to scan incredibly high photos/negatives, decent software for tweaking (but you will likely want to upgrade), super fast and quiet. Go to for an exceptional in depth review of this scanner and step by step comparison amongst the top ones on the market - it is a great resource.

Cons: Bigger than I expected and it does take up some room. The door slams shut if it is not 3/4+ open but not a huge deal

Other Thoughts: Read the review i posted as they do an exceptional job comparing every single aspect of this scanner to the 750, Cannon and Nikon competitors - short version is this is the best on the amrket for the money. be prepared to shell out some extra $s for upgraded software.

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Beware the flimsy film holders

Reviewed By: on 1/31/2010

Tech Level: high - Ownership: 1 month to 1 year

This user purchased this item from Newegg

Pros: I bought this scanner specifically to scan about 15,000 slides and as a film scanner works brilliantly, but...

Cons: The thin hold-down clips on the film holders are a joke. After about 1,500 slides, I've already broken one of them and others are getting ready to go. At this rate, I'll need to buy 9 more holders, or enough to buy another scanner. I'm gonna try convincing Epson that this the holder should be replaced under warranty.

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Reviewed By: specialprojects on 1/12/2010

Tech Level: high - Ownership: more than 1 year

Pros: This scanner is an incredible piece of equipment. Scans slides, negative, transparencies, you name it... It worked fin for about a year. Unfortunately, it stopped working after around a year. It just started clicking, making noises, and flashing a red light... They make clear that "Epson is not responsible for any repair cost on units that are out of their warranty period." Regardless, this was a hardware failure after around 14 months of intermittent use.

Cons: I will never buy another Epson product again. I'm telling every business colleague I know to boycott their products. They may be the best in the business, but their customer service is the worst I have ever experienced in 20 years in the Graphic Arts field.

Other Thoughts: This scanner is an incredible piece of equipment. Unfortunately, it stopped working after around a year. It just started clicking, making noises, and flashing a red light... They make clear that "Epson is not responsible for any repair cost on units that are out of their warranty period." Regardless, this was a hardware failure after around 14 months of intermittent use.

Epson's customer service is all based in the Philippines. The only time you speak with anyone in the U.S. is when you speak with customer relations.

My company had purchased an extended service warranty, which is not an equipment replacement, it is simply a warranty that allows you take your scanner into an "Epson service center" for them to repair. Our offices a

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Superb

Reviewed By: Katerina on 1/5/2010

Tech Level: high - Ownership: 1 month to 1 year

This user purchased this item from Newegg

Pros: Very good optical system, easy install, excellent scans for all media (scanning slides will need more tweaking). Out of the box, love the included Epson scanning software; Silverlight SE -- not so much (maybe, because it's "SE"). Very good value for the money.

Cons: Had to purchase VueScan to work with slides, but that's really not a con -- if you are planning to scan a lot of slides, get yourself a dedicated slide scanner.

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