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Learn more about the Epson America DS-60000 (B11B204221)
WarrantyBeyond any applicable Newegg return policy, this item is warranted independently by the product's Manufacturer or a Third party. Below is a summary provided for convenience only and may not be accurate or current.
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This review is from: EPSON WorkForce DS-60000 (B11B204221) 16 bit CCD 600 dpi Duplex Document Scanner
Pros: - Cheaper than other scanners with these features. - High capacity ADF compared to other scanners in this range.
Cons: - Unreliable - Useless, outsourced support in the Philippines
Other Thoughts: Went through two of these scanners - the first jammed on each scan and the second reported a jam in the ADF that did not exist. Both scanners were in our office for less than a day before having to be returned.
Epson support (obviously outsourced) was absolutely useless and wanted me to send the item back after some basic troubleshooting. Newegg was great, replacing the item once, but the replacement was just as bad if not worse. Two problems were enough and I ended up returning the scanner for a refund
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