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Learn more about the Epson America DS-560 (B11B221201)
WarrantyBeyond any applicable Newegg return policy, this item is warranted independently by the product's Manufacturer or a Third party. Below is a summary provided for convenience only and may not be accurate or current.
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This review is from: EPSON WorkForce DS-560 (B11B221201) 48 bit CIS 600 x 600 dpi Duplex Document Scanner
Pros: Document Scanner works well when used with a USB connection.
Cons: When trying to use the scanner wirelessly I was unable to connect with my Cisco Linksys Router. The default address for the router is 192.168.10.1. The third segment of the I.P. Address is out of the scanner range. I called Tech Support and spoke with Juanntho. He promised to have Tech Support return a call to me within 48 hours. This never happened. After over two days of waiting, I called Epson back and spoke with Mark, Anthony, and John. They promised to return my call. Again, this never happened. The Tech Support for this product is non-existent. Because of this, I suggest not to buy this document scanner. This is the worst Tech Support that I have experienced in years.
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