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XEROX DocuMate 162 24 bit 600 dpi Duplex Sheetfed Document Scanner

  • 24 bit
  • 600 dpi
  • 50 page ADF
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Are you ready to streamline your home office? Well Xerox is ready to help with the DocuMate 162 Duplex Document Scanner. This compact desktop scanner holds 50 pages in its automatic document feeder tray standing by to send them to you computer at a remarkable 25 pages per minute.

The DocuMate 162 can scan documents and images directly into one of nine different pre-programmed destinations with the touch of a button. Simple with Visioneer OneTouch. Integrated Kofax VRS technology provides crystal clear scans every time. With up to 2,500 pages scanned per day those pesky stacks of paper on your desk will disappear in no time.

When the question of scanning, copying, and all around document management solutions comes to mind Xerox is the only name to turn to. With over $400 in bundled software included, the Xerox DocuMate 162 is no exception to that rule.

  • newegg OneTouch PDF Creation With PDF conversion capability, the Xerox XDM1625D-WU converts scanned documents into searchable PDF files via a simple press of the button.
  • newegg Duplex Capability The built-in duplex capability allows automatic two-sided scanning without manually flipping over the page for increased efficiency and exceptional productivity.
  • newegg Automatic Document Feeder The Xerox XDM1625D-WU scanner features a 50-sheet automatic document feeder (ADF) that continuously sends documents for scanning without any manipulation during the process.
  • newegg Simple Installation The Xerox XDM1625D-WU scanner features a USB2.0 interface for fast data transfer, simple connection to your computer with plug-and-play functionality.

Learn more about the XEROX DocuMate 162

Quick Info


  • Limited Warranty period (parts): 1 year
  • Limited Warranty period (labor): 1 year

Customer Reviews of the XEROX DocuMate 162

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  • Ancelatus G.
  • 9/27/2011 8:39:29 AM
  • Tech Level: High
  • Ownership: more than 1 year
  • Verified Owner

3 out of 5 eggsDon’t last much after Warranty is up.

Pros: Very Quick Scans, Converts to Excel.

Cons: Lamp warn up time is slow.

Other Thoughts: After using for just a little over a year and warranty expired, scanner glide plastic strips which allows that pages to go through the scanner started coming loose. Now that the strips are coming unglued, 4 out of 5 pages are jamming. I was told by Xerox customer support that the only solution is to replace the unit! I would guess for that price this thing cost it would much longer than the end of the warranty.. I will switch to another brand once this thing dies!

0 out of 1 people found this review helpful. Did you? Yes No

  • Frank C.
  • 5/27/2011 6:52:27 PM
  • Tech Level: Somewhat High
  • Ownership: 1 day to 1 week
  • Verified Owner

4 out of 5 eggs2nd review (after exchange)

Pros: Fast, Twain compatible, ADF works well (no jams or double feeds yet). Scans look good.

Cons: Onetouch interface a bit clunky, not very intuitive, takes getting used to. Lots of unnecessary and system clogging bloatware that I couldn't wait to uninstall. Grayscale and color scans result in very large pdf files, even at lower resolutions (no file compression?)

Other Thoughts: That pretty much covers it. My first one was a dud, the scanning mechanism sounded like something was broken inside and the scans were a garbled mess, but the second one works quite well, so I'm writing it up as a fluke. I am getting it to replace a Fujitsu ScanSnap S1500 that I love and still think is a slightly better more refined product, but I needed the TWAIN capability. Why, Fujitsu, would you leave out such an important feature? Anyhow my only remaining pet peeve to what otherwise seems a solid scanner now are the file sizes. A one page color document at 200 dpi should not produce a 5MB pdf I think. The Fujitsu's sofware has compression that results in much smaller pdf files that do not look any different to my untrained eye. No compression choices here that I can see. Straight B&W documents are quite small however, and at 200 dpi or lower it just tears through a stack at high speeds. Nice.

2 out of 2 people found this review helpful. Did you? Yes No

  • Frank C.
  • 5/23/2011 2:57:00 PM
  • Tech Level: Somewhat High
  • Ownership: 1 day to 1 week
  • Verified Owner

2 out of 5 eggsFirst impression not good

Pros: Fast, Twain compatible.

Cons: Comes with lots of bloatware, some that require you to purchase a license to download current driver. That was annoying. But the real problem here was the scanner didn't work. Unless I scanned a document at 400 dpi or higher (very very slow) the end result was garbled black lines with only a hint of the document I was scanning. Tried uninstalling and reinstalling current drivers, tried different computers...same result. The Fujitsu ScanSnap S1500 is a far superior product in my opinion. Only it isn't TWAIN compatible, and thats a shame. Already RMA'd the Xerox, hopefully the next one will work.

1 out of 1 people found this review helpful. Did you? Yes No

  • Daniel L.
  • 3/7/2011 9:27:59 AM
  • Tech Level: High
  • Ownership: more than 1 year
  • Verified Owner

5 out of 5 eggsno good

Pros: slow

Cons: slow

Other Thoughts: slow

0 out of 3 people found this review helpful. Did you? Yes No

  • Norman G.
  • 1/24/2011 7:51:15 AM
  • Tech Level: Somewhat High
  • Ownership: 1 day to 1 week
  • Verified Owner

1 out of 5 eggsPoor Quality

Pros: Small and compact. May be acceptable scanner for home use.

Cons: Software doesn't work well with scanner. Poor quality. When scanning document with text and color came out to light and very unprofessional looking. Not legible when you print document and very light on computer screen. Scanned document comes out crooked. Tech support tried to help but nothing solved the problem.

1 out of 2 people found this review helpful. Did you? Yes No

  • Anonymous
  • 10/5/2010 2:16:44 AM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsGreat Scanner

Pros: Duplex Scanning
Decent Document Load
One Touch Preset for Simplex and Duplex
ISIS Driver
Kofax VRS
Scan quality is fantastic. (I get small clear grayscale docs with great OCR at 300dpi and less than 500kb.)

Cons: No Mac drivers included* (there are Mac drivers available though from a 3rd Party)
Software is pretty weak for this market segment

I honestly don't have any problem whatsoever with this scanner but those are cons some other people might have. For the price (newegg sale $300 less than Amz) these cons do not matter as you could resolve any of them for less than the additional cost required to go with Fujitsu.

Other Thoughts: This scanner is great. The DocuMate 162 comes with an ISIS driver.
Works flawlessly with Acrobat Pro 9.3 and Abbyy Finereader 10 Corp. Unless others received lemons chalk up anything less than 5 stars as user error. The included software is both good and bad. Omnipage is bad IMO. Paperport is bad. The OneTouch software is great (requires that you install PP) and provides the DocuMates with better scanning options than ScanSnaps. You can set 9 scanning options for the OneTouch system simplex and duplex buttons - 18 presets altogether. I have these setup to scan straight to OCR'd pdf and store with set filename. Other options will send the scan to whatever app you like.
You have to install PP, Omni, drivers and VRS(get updates to4.5) before OneTouch.

For Mac Drivers - ExactScan has TWAIN drivers for this scanner that work with any Mac scanning apps. ExactScan is included in DevonThink Pro Office or for sale on its own. DevonThink is great and education discounts are available.

1 out of 1 people found this review helpful. Did you? Yes No

  • W K.
  • 8/2/2010 3:28:13 PM
  • Tech Level: High
  • Ownership: 1 week to 1 month
  • Verified Owner

5 out of 5 eggsGreat scanner!

Pros: Works great in my insurance agency environment. We've just started the change to a paperless environment and this scanner is working well. We don't use the included software as our agency management system uses it's own proprietary software. Very pleased so far.

Cons: None yet.

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  • arthur r.
  • 4/28/2010 1:58:02 PM
  • Tech Level: Somewhat High
  • Ownership: 1 week to 1 month
  • Verified Owner

5 out of 5 eggsGreat little scanner

Pros: Small footprint. Fast Scans. I have been using the one touch interface to scan directly to .pdf or for OCR and it is simple. Great scanner - with $200 off promo code - this is a good deal.

Cons: None so far

Other Thoughts: There are several software programs included to help you scan some were easier than others and the only limited help is in the e-manual. I found the one touch the simplest.

1 out of 1 people found this review helpful. Did you? Yes No

  • Arthur S.
  • 3/31/2010 9:26:03 PM
  • Tech Level: High
  • Ownership: 1 day to 1 week
  • Verified Owner

3 out of 5 eggsFast scanner,

Pros: Fast Scanner, works in Windows 7 64 bit, small, portable, very well priced when on sale at NewEgg

Cons: Outdated, or older versions of software, including some bloat and limited use trial ware and un-upgradable oem ware.

Other Thoughts: Great buy at NewEgg sale price, provided you bring your own software.

Did you find this review helpful? Yes No

  • HA V.
  • 2/26/2010 10:18:16 AM
  • Tech Level: High
  • Ownership: 1 day to 1 week
  • Verified Owner

2 out of 5 eggsDidn't work for us

Pros: price is right

Cons: On sale, this scanner was the best price to performance. However, upon installation we found that the Xerox scanner took much longer to warm up to the first page than other scanners in our clinic, the TWAIN driver was buggy, it would inconsistently lock up scanning after 2-4 pages. When the scanner locked up it would also lock up the computer it was attached to, forcing a reboot.
It worked OK when we used Acrobat to do the scanning and document generation, hence the 2 stars.
We had to return the Xerox/Visioneer to RMA was obtained and the return process was flawless. Fantastic customer service with
We have 2 other brands of document scanner. We use these extensively in our clinic for Electronic Medical Records. They are all used heavily on daily basis.

8 out of 8 people found this review helpful. Did you? Yes No

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