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WarrantyBeyond any applicable Newegg return policy, this item is warranted independently by the product's Manufacturer or a Third party. Below is a summary provided for convenience only and may not be accurate or current.
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I bought two units for the office. After charging the batteries overnight, measured the backup run time with a 1650W heat gun as a test load.
One unit shut down after 6 minutes 4 seconds, another after 5 minutes 10 seconds.
Both units were showing 1647W of actual output power during the test.
The graph on APC web site gives 8 minutes 42 seconds run time for a 1650 W load.
A very cheerful APC agent told me that the units perform as they should since the specification on their web site is only "approximate", and if I do not like it I can send the units back with a 15% restocking fee.
Is 40% shorter than specified run time acceptable on a brand new unit ?! I am very surprised how little respect APC has for their customers.
3 out of 4 people found this review helpful.
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