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Item#: N82E16842101493

APC BX1500G 1500 VA 865 Watts 10 Outlets Power-saving Back-UPS XS

  • 1500 VA 865 Watts
  • 10 Outlets
  • USB
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Learn more about the APC BX1500G

Quick Info

Warranty

  • Limited Warranty period (parts): 3 years
  • Limited Warranty period (labor): 3 years


Customer Reviews of the APC BX1500G

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  • Anonymous
  • 5/18/2013 8:41:35 AM
  • Tech Level: Average
  • Ownership: 1 week to 1 month

3 out of 5 eggsDead Battery Issue

Pros: I had the same issue as others. dead battery in a brand new unit. Went thru 3 units before figuring out what I think was the problem. I was mounting my unit sideways in a cart as its all the space I had.

I dont think the battery is making good contact with the pins and so therefore is registering as dead. What I did to fix (no thanks APC) was take a 1mm thick piece of plastic, (flimsy kitchen cutting board) I cut out a square section the same size as the battery, and taped it to the battery. It now takes a little push to slide it into the batt compartment but there is no more play with the batt in that area, it fits snug and doesnt move the least. I think the small amount of play that the battery has in there gives it just enough gap to lose contact with the pins and register the bad batt code (icon shows battery with an X thru it)

Havent had any problems since.

1 star for APC, 2 stars for me for figuring it out.

Cons: read pros they are mostly cons

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  • Don L.
  • 2/14/2013 7:27:10 PM
  • Tech Level: High
  • Ownership: 1 week to 1 month

5 out of 5 eggsAwesome now that I've discovered something!

Pros: It's APC, very patient technical support agents, lots of battery back up time given you're not trying to power a monster server or some other insane power drawing device off this. Of course I haven't owned it for a very long time so I can't comment on the long term stability, but for now, it's solid as a rock. I didn't buy from newegg but I suppose that's irrelevant.

PowerChute software is actually really nifty as it shows lots of info about the unit. You can enter in how much your electric company charges per kiloWatt Hour and it will give you info like how much it's costing you per day to run the unit, CO2 emmissions rate, and how many kWh per day you're using. PowerChute also gives you good overview of all the times the unit went on batteries and for how long with labels for blackouts, undervoltage, Overvoltage and Electrical Noise.

Cons: Thought my battery was defective like many others when I first took it out and let it charge. See other thoughts.

Other Thoughts: Got the unit home, unpacked and plugged in to let it charge up. Unit was a good solid weight, which more than likely means quality components. After plugging my PC into the unit, fired up my PC and downloaded the newest version of PowerChute. Everything installed good and indicators looked like they should. However, in the powerchute software, there is an option to run a self test on the unit. First time I ran the self test, the battery drained from 100% to almost nothing in a matter of seconds. Test came back as failed and warning popped up that the battery needed replaced or the unit needed replaced. I thought that was strange considering the display indicators were showing that I was only using about 275-300 watts of power and this thing was rated at 865 watts. Ran multiple tests again, all failed. Contacted APC tech support and they tried to tell me the unit wasn't powerful enough to handle my system, which was even more strange considering I had nothing else but my desktop plugged in and the battery indicators kept saying less than 1 minute run time on batteries, even on 100% charge. I was about ready to return it to the store when I made a discovery doing some google searching about all the problems people were having like this.

When you first purchase the unit, if you look in the box there should be a slip of paper labeled quality assurance test. If you look at the top where it says date, thats when they ran the last self test and that self test info apparently is stored in the units internal memory. Mine said 6/9/2012. Now, in the powerchute software, there is a tab called "Run Self-test" located under MONITOR SYSTEM. Go there and in that tab there's a button called Replace Battery Date. Click on that and it asks if you want to confirm. You need to confirm and then it will update the backups unit as if you just replaced the battery. Once I did that, the display on the unit showed almost 48 minutes run time and every self test actually passed with flying colors. Also, the battery did not drain even nearly as fast. I even confirmed by plugging in all my devices and cut off the wall power and it still showed about 45 minutes run time on batteries even for several minutes unplugged.


What my APC unit is powering on the battery backup outlets -

AMD FX 8120 3.1 Ghz (3.4 Ghz turbo) Not overclocked
32GB RAM
ATI FirePro V4800
Corsair CX430 PSU
ASUS Sabertooth 990FX Mobo
2 Internal Drives
4 Case Fans

1x ARRIS TG862 Cable Modem
1x Linksys WRT54G Wireless Router

Unit reports 48 minutes run time on batteries on a 13% Load and 100% battery charge. Of course battery time goes down a little on higher loads, obviously, but even under full use of my PC which draws larger power still gives me around 25-30 minutes run time.

Really kind of makes me wonder why APC don't make this more obvious, which even the tech guy at APC didn't even mention this.

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  • Cory B.
  • 2/1/2013 8:46:18 PM
  • Tech Level: Average
  • Ownership: 1 month to 1 year
  • Verified Owner

4 out of 5 eggs

Pros: Does its job, easy to adjust

Cons: Pricey, not sure I would buy this one again

Other Thoughts: A few other users are saying they have had multiple failures. Maybe their usage cases are different from mine? I have had mine change over to the battery for ~5 minutes total during its entire life.

In the summers and winters, its not uncommon to have brown outs or surges during peak demand. Storms have tripped it a couple times as well. I have not had it run on the battery due to a full-on power outage though. The battery kicks in and about 10 seconds later it switches back to mains voltage.

After having memory sticks and hard drives continually die every 6 months, I decided I wanted to provide whatever voltage protection I could for my brand new build. Utilizing a UPS seems to have ended my hardware failure streak. Of course, this *could* be completely coincidental. It isn't entirely clear to me just how much protection something like this can offer. If nothing else, at least I'll be able to shut down my PC gracefully when the power drops out.

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1 out of 5 eggsWarning! Warning!

Pros: Can't think of any at the moment.

Cons: Dead on Arrival

Other Thoughts: Just purchased this from a local Best Buy, forgive me guys, it was an emergency. I used my Newegg smartphone app for WP8 to read the reviews of the items they had on the shelves, but despite some of the warnings I read, I went ahead and purchased this unit anyhow.

I got home and installed it, and the first thing it did was tell me that the battery was DEAD! Since this happened pretty late at night, I am going to have to wait until sometime Friday before hearing back from APC to see how they handle it.

I read where some were sent a free battery replacement but that they had to pay for returning shipping. To heck with that...I told APC in the email that if they want the old battery back, they need to return a postage-paid shipping label with it or I return the whole thing back to the store and buy a competitor's product.

I have 10 other APC systems in my house and none of them have done this. Ever. When I hear back from APC I'll do an update.

BTW, while at BB, I did also purchase a CyberPower 1350 unit for my wife. It worked right out of the box.

1 out of 3 people found this review helpful. Did you? Yes No

  • Wallace B.
  • 12/14/2012 1:50:27 PM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

2 out of 5 eggs3 months old, dead battery

Pros: Looks great, works great!!!!

Cons: Battery needs to be replaced after 3 months of use. It only had to switch to battery power once for about 5 minutes since I had it.

1 out of 1 people found this review helpful. Did you? Yes No

  • Anthony P.
  • 10/22/2012 2:37:17 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

4 out of 5 eggsGood unit, software is lacking

Pros: High amount of power means it keeps my small linux server and windows desktop running for about 40 minutes, and has power to spare for external storage drives, monitor, router, etc.

Cons: APC's software lacks the ability to do anything custom on power failure. There's open-source alternatives, but it'd be nice if their software was a little more flexible.

Other Thoughts: If you're only putting one machine on it and you don't need it to do anything past shutting down or hibernating your machine, their software works well enough, and again, it's got more than enough power for anything other than high-end gaming rigs.

1 out of 1 people found this review helpful. Did you? Yes No

  • Scott J.
  • 10/16/2012 3:37:29 AM
  • Tech Level: Average
  • Ownership: 1 week to 1 month
  • Verified Owner

5 out of 5 eggsGreat UPS

Pros: Great Wattage / Outlets count for the price. Love the front LED display and the options it gives you to view.

Cons: Still a bulky UPS unit, but that is expected.

Other Thoughts: For the Wattage rating I'm not sure you will find a much more solid unit than this.

1 out of 1 people found this review helpful. Did you? Yes No

  • Dustin D.
  • 10/2/2012 2:08:29 PM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsSolid Performance

Pros: Powers my home server (dual-core system with 4 disk RAID5), modem, router, switch for about a hour after power failure.

Cons: Seemingly none.

1 out of 1 people found this review helpful. Did you? Yes No

  • Brian C.
  • 9/3/2012 9:41:52 AM
  • Tech Level: High
  • Ownership: more than 1 year

2 out of 5 eggsFailure after failure

Pros: High output, lots of outlets. Will cross-ship replacement.

Cons: Unreliable. What is the point of a UPS if it can't provide backup power? I had one of these for just over a year when it started failing. It was giving a beeping error code that is undocumented, and even tech support didn't know what it was. After they were convinced that I wasn't plugging things in wrong, they shipped me a replacement and had me return the defective one when I had the replacement. They paid shipping on the replacement, but I had to pay to return the defective one. What's $40 compared to replacing this thing though?

A couple of months after receiving the replacement, it started beeping. It shows a battery fault symbol on the screen. It will not protect my equipment now, but I haven't taken it out because I would have to take down my network. It is still under warranty, but since it has been more than 30 days, I would again have to pay shipping to return the monster. These shipping charges add up, so I would rather buy a more reliable unit.

Other Thoughts: I'm sure this is not common, but given two failures on my devices, people deserve to know that there is a significant failure rate for these, and repairs will cost $30-40+ because of the weight.

2 out of 3 people found this review helpful. Did you? Yes No

  • Robert G.
  • 8/21/2012 7:47:23 AM
  • Tech Level: High
  • Ownership: 1 week to 1 month
  • Verified Owner

5 out of 5 eggsGreat UPS

Pros: Great UPS I bought two, setup is straight forward, just install the battery and plug it in. Mine was essentially fully charged when I received it. Love the front readout, I specifically like how when the UPS goes on battery, the screen automatically switches to 'time remaining' no matter what it was on before. When connecting to my computer via USB, Windows 7 completely recognized it and detected it as a battery backup and allows me to use the windows power settings to control the computer behavior when on battery.

Cons: I didn't particularly care for the powerchute software, although I did like the information it provided.

Other Thoughts: This UPS seems to work quite well with my power supply. I know some people are worried about Stepwise sinewave UPS's and active PFC psu's. I've tested mine multiple times and my computer has never switched off when it transfers to battery.

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Item#: N82E16842101493
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