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Item#: N82E16842102112

CyberPower PR2200LCDRTXL2U 2150 VA 1650 Watts 8 Outlets UPS

  • 2150 VA 1650 Watts
  • 8 Outlets
  • USB HID Compliant
  • 2 x Serial Port
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The PR2200LCDRTXL2U Battery Backup

2150VA / 1650Watts Capacity
Full Buck/Boost Automatic Voltage Regulation (AVR)
Multifunction Rotatable LCD Panel
2060 Joules of Surge Protection
8 Battery and Surge Protected Outlets
Up to 299 Minutes of Runtime @ 50W
Network Connection
EPO (Emergency Power Off)

CyberPower PR2200LCDRTXL2U Line-Interactive UPS System

Offering battery backup protection for servers, telecom equipment, VoIP and internetworking hardware requiring pure sine wave output and Active PFC power source compatibility.

Why you need it: When power goes out for even a second it can result in data loss and hardware damage which can shorten equipment life expectancy. This battery backup unit provides sufficient emergency runtime power to allow for safe closure of open files and proper shut down of electronics when an outage occurs. In addition, it safeguards electronics from commonly occurring power surges caused by storms, activity on the power grid or high-powered equipment turning on and off. Full buck/boost Automatic Voltage Regulation (AVR) stabilizes incoming voltage, preventing costly business interruptions and chronic problems caused by minor but frequent power fluctuations.


Typical Use

Provides backup power and surge protection for corporate and departmental servers, telecom equipment, VoIP and Internetworking hardware requiring pure sine wave output and Active PFC power source compatibility. Safeguards valuable documents, image files and connected equipment from loss or damage due to power fluctuations and surges, as well as uncontrolled equipment shutdown caused by power interruptions.


Product Highlights

Pure Sine Wave Output — Provides power protection to Energy Star 5.0 devices with Active PFC power supplies and non-APFC power supplies.

Surge Protection — Prevents damage to equipment from surges and spikes, including lightning, and also safeguards telephone and fax equipment, cable modems and routers from power surges traveling through unprotected phone or data lines. The amount of energy a surge protector can absorb is measured in joules. A higher joule rating means more protection.

ENERGY STAR Qualified — Recognized by the US Environmental Protection Agency (EPA) as one of the most energy efficient battery backup units available.

Full Buck/Boost Automatic Voltage Regulation (AVR) — Corrects minor power fluctuations, including under and over-voltages, without switching to the battery, thereby extending battery life - essential in areas where power fluctuations occur frequently.

Multifunction LCD Panel — Displays battery backup vitals for easy monitoring of run-time and power conditions.


Additional Features

Energy-Saving Technology — GreenPower UPS Bypass Design saves energy costs by reducing power consumption and heat buildup.

Remote Computer Monitoring — PowerPanel Business Edition management software allows for controlling and monitoring the battery backup remotely, when an optional network card is installed, to safeguard open files and connected equipment during an outage.

USB & Serial Communication Ports — Allows communication between the battery backup unit and the PowerPanel software installed on the connected computer to enable power management and auto shutdown functionality.

Noise Filtering — Advanced EMFI/RFI noise filtering coils reduce electromagnetic and radio frequency interference that cause disruptive humming and static.

Audible Alarms — Distinctive tones sound when the backup unit is on battery power, overloaded or low on power. The alarm can be silenced if desired.


FREE PowerPanel Business Edition Management Software

PowerPanel BE is included with this battery backup unit and is easily downloaded and installed on any computer. Its diagnostic screens facilitate complete control of the battery backup unit's capabilities.

Highlights

  • Intuitive dashboard design
  • Remote, real-time monitoring of battery backup status
  • Self-testing functionality
  • Adjustable high/low voltage warnings
  • Safe auto shutdown
  • Configurable system notifications
  • Power problem event summary

Versions available for download:

PowerPanel BE for Windows — Compatible with Windows XP 32/64, Vista 32/64, 7, 8, Server 2008 and 2012, and all versions of Windows 2k+

PowerPanel BE for Linux — Compatible with most versions of Linux, 32/64bit

PowerPanel PE for Mac — Compatible with Mac OSX 10.4.1+

Works with Mac Energy Saver — No software required


Product Support

Lifetime Connected Equipment Protection — Covers up to $400,000 on any properly connected equipment damaged by a power surge caused by storms.

Free Technical Support — Assists customers with any product, installation, or warranty concerns at no added cost.



Estimated Runtimes for the PR2200LCDRTXL2U Battery Backup

Load
50 Watts 100 Watts 300 Watts 500 Watts 700 Watts
Runtime
299 Minutes 149 Minutes 49 Minutes 27 Minutes 17 Minutes

Specifications

Power Protection Type
UPS
Capacity
2150VA / 1650Watts
Total Outlets
8 Battery + Surge Outlets
Outlet Type
3-Prong Standard - NEMA 5-15R
Cord Length & Plug Type
10 ft. (3.05 m) Cord – Right Angle Plug - NEMA 5-20P
UPS Topology
Line-Interactive
Surge Suppression
2060 Joules
Communication Ports
Coax RG6, RJ45/RJ11, USB, Serial (2x), EPO Port, Remote Monitoring
Energy-Saving Technology
GreenPower UPS Bypass Design
Input Voltage Compatibility
80Vac – 150Vac
Frequency Compatibility
50/60Hz +/- 3Hz
On Battery Waveform
Sine Wave
On Battery Voltage
120Vac +/- 5%
On Battery Frequency
50/60Hz +/- 0.1%
Battery Size & Type
4x Rechargeable 12V/9AH Sealed Lead Acid (User Replaceable)
Rackmountable
2U
Dimensions
17.25" W x 3.5" H x 19.5" D (43.82cm W x 8.89cm H x 49.53cm D)
Weight
76 lbs. (34.47 kg)

What's Included in the Box

(1) PR2200LCDRTXL2U Battery Backup UPS, (1) User manual, (1) USB A+B type cable, (1) Serial cable, (1) Emergency Power Off (EPO) Cable, (1) Warranty registration card, and (1) PowerPanel Business Edition software CD


Learn more about the CyberPower PR2200LCDRTXL2U

Quick Info

Warranty

  • Limited Warranty period (parts): 3 years
  • Limited Warranty period (labor): 3 years


Customer Reviews of the CyberPower PR2200LCDRTXL2U

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  • Dean C.
  • 12/13/2013 12:26:19 PM
  • Tech Level: Somewhat High
  • Ownership: more than 1 year

2 out of 5 eggsManafacture response

Pros: works great, cheaper than APC

Cons: Doesn't work for too long....

Other Thoughts: Manufacturer Response:
Thank you for taking the time.......

Im the person who posted the review above and I couldn't work out how to edit a response or reply directly

Uhm I did contact your staff......they were ones that told me there was nothing they could do for me.....

I don't know why you would wait 2 months before following up this post but it is what it is.

I just didn't want people to think that you got in touch promptly and took care of the problem..... basically I got done over which is why I told people to make sure they do a power off test before their warranty runs out.

Did you find this review helpful? Yes No

  • Dean C.
  • 10/17/2013 9:41:15 AM
  • Tech Level: High
  • Ownership: more than 1 year

2 out of 5 eggsugh....lousy USA vendor support

Pros: Well priced, offers Ethernet connectivity for reporting with additional module

Cons: ugh....lousy vendor support

I purchased a Cyberpower PR2200LCDRTXL2U ups in late 2009, the first non-APC UPS unit we’ve purchased.

On Thursday the 12th of September we were moving the server rack from one room to another. Probably as far as I know the first time the UPS has ever been powered down since purchase (but cant confirm that).

When the unit was installed in its new location about 30 mins later we tried to power it up only to find no response with the switch (but yes as it’s a mechanical switch was working fine and depressed half way etc).

Please understand prior to moving it NO INDICATION OF ANY PROBLEMS AT ALL otherwise heck I would have never powered it down and just left it running while moving it to the new physical location. It is a UPS after all.

Some very disturbing facts have become apparent to me about the CyberPower company and their products after speaking with their tech support on Thursday afternoon.

1/ If the battery is “unsuitable” and past its ability to hold 100% charge the runs a “smart test” and unit wont power up-however gives no indication this is the issue, design flaw on two levels but their replacement price of about $150 for batteries is reasonable (well compared to APC anyway) but I find this a major design flaw that even though the unit may have never given a “replace battery” warning a company could be left without access to a UPS if the batteries were past date and then need to wait 1-2 days for a delivery.


However after testing with a multimeter this is not the issue here.

2/ That although Cyberpower has a 3 year warranty their answer to what do I do with this now that I’ve found out its not a battery problem is …..”junk it”.

Even though only 4 years old their response is we carry no service parts in the USA (and no wont ship anything from china), we provide no repair capabilities in the USA, and if the unit is newer than 36 months eg "IN WARRANTY" we’ll swap it for anew one (one way shipping covered) BUT after that their only response is only to “junk it”.

As discussed this could be a major sleeping issue. At no time was there an indication of any problems, the unit has been operating faithfully with no issues. The servers connected to this have never had any power issues. No indication at all of problems……JUST LIKE THE REST OF THE CYBERPOWER customers out there.

Other Thoughts: This model has been sold since 2008 I understand and is still the current model being sold. How many other Cyberpower PR2200LCDRTXL2U (or for that matter CyberPower PR3000LCDRTXL2U owners) have this sleeping issue waiting to bite them because

As for Cyberpowers customer support saying….junk it and 4 years is reasonable lifespan for an $800 item…..I find that unacceptable considering it could be repaired with parts available in the USA.


For CyberPower customer service operator “Cal” he refused to give me his surname….. to say this non alerts issue isn’t a big deal because they’ve never heard of it (possibly lying) but the fact that 4 out of 5 UPS’s probably never get powered down so wont become an issue until a customer turns the unit off and then tries to turn it back on is what I have an issue with.

Like I said….i wonder how many other Cyberpower / PC Nation customers have “passed their warranty period” blissfully ignorant their capacitors have failed as well.

So if you own a Cyberpower PR2200LCDRTXL2U (or CyberPower PR3000LCDRTXL2U as same model different capacity and possibly other models) ....you might want to turn it off at 35 months and check you don't have a warranty issue.

Manufacturer Response:

Thank you for taking the time to provide feedback regarding the CyberPower PR2200LCDRTXL2U. We are very pleased that you took the time to provide an assessment and your unique experience. The issues you describe are not typical, and we would appreciate the opportunity to resolve the matter. Please contact us at your earliest convenience. We do sincerely apologize for any negative experience you have had involving this specific UPS unit. We are dedicated to ensuring every customer experiences 110% satisfaction. Kindly contact the Customer Support team at 877-297-6937, or priority1@CPSww.com, Monday thru Friday, 8 am to 5 pm (CST), so that we can immediately act to completely address your issue and ensure your total satisfaction.

1 out of 1 people found this review helpful. Did you? Yes No

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Item#: N82E16842102112
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