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Manufacturer Warranty
Beyond any applicable Newegg return policy, this item is warranted independently by the product's Manufacturer. Below is a summary provided for convenience only and may not be accurate or current.
Use this link for full details.
- Manufacturer Limited Warranty period (parts): 90 days
- Manufacturer Limited Warranty period (labor): 90 days
Manufacturer Contact Info
Return Policies
This item is covered by Newegg.com's Standard Return Policy.
- Return for refund within: 30 days
- Return for replacement within: 30 days
- Restocking Fee: Yes
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Take complete control of your digital media files with HP’s MediaSmart Server EX 470. More than just a hard drive, the EX 470, allows you to automatically back up and protect your digital memories as it centralizes files from across your home network using Microsoft Windows Home Server software. You won’t need your own IT department to set it up thanks to the easy configuration that lets you take control of the security and update settings for each computer in your home network.
Access your files remotely from any internet-connected computer or stream content back to any networked PC or to your TV and stereo system on demand. The EX470’s small profile lets it fit nearly anywhere without disrupting your computing environment. The front bezel doors cover the four drive bays including the 500GB drive which offers plenty of room and even more room to grow without requiring tools, screws or cables.
Additional hot-swappable drives can be inserted and formatted on the fly. Four USB 2.0 ports and an eSATA port offer extra expansion options. Like its award-winning HP customer service and 1-year warranty, the EX-470 offers peace of mind.
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- 5
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- 43%
- 4
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- 43%
- 3
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- 14%
- 2
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- 1
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| Product Rating: |
 
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| Total Reviews: |
7 |
The 1-year warranty is 9-months short!
- Pros: - Easy to upgrade (2GB is definitely recommended)
- Extremely fast data transfers compared to most home NAS devices
- Very simple for those who need simple, very hackable for those who find simple too boring
- Lot's of great add-ins that make this a fairly robust home server (for such a small package anyway)
- Cons: ***** This only has a 90-day warranty *****
The first thing I always do whenever I purchase a refurbished/reconditioned product is check the warranty to make sure everything is kosher. Guess what? Even though the description of the product says it has a one-year warranty:
"Like its award-winning HP customer service and 1-year warranty, the EX-470 offers peace of mind. "
... it does not. After talking with NewEgg, then HP and then NewEgg again it seems that they left that statement in there even though it is incorrect. It only has a 90-day warranty from HP. NewEgg's "solution" was to have me send it back for a refund after having migrated over 2TB of data to it. All I want is for them to take that line out of the listing, but so far no change. I hope someone over there reads these comments.
Oh, and you cannot configure this system AT ALL without a 32-bit Windows system. Luckily, my HTPC runs Win7 32-bit or I would have been out of luck.
- Other Thoughts: Please NewEgg, get rid of the 1-year warranty bit in the description or give us the warranty. One or the other...
Good Unit - Saved me 3 times already
- Pros: Bought this over a year ago (non-refurb) with a combo deal (free Linksys router). No hiccups so far. Automatic back-up - built in Ghz network card, e-sata and USB 2.0. Small quiet and takes up little space. This server has allowed me to restore my computers at home under 15 minutes after I was infected by worms, and viruses. Backs up all my photo's/video/music as well. With WHS software updates can now backup data stored in file shares on the server. Future powerpack from MSFT will allow image based backup of Win7 machines.
- Cons: No video output. Must be connected to the network and remotely accessed. No DVD drive - so rebuilding if necessary can be a hassle. If flexibility is needed - may want to consider building your own.
- Other Thoughts: Lots of sites out there providing information on upgrading the CPU and RAM (2GB limit) in this unit making it much faster and useful as a media vault.
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- 5
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- 43%
- 4
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- 43%
- 3
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- 14%
- 2
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| Product Rating: |
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| Total Reviews: |
7 |
After reformatting okay
- Pros: Good server for the money. Works like a champ. I would not pay full price for this, refurbished price is about right.
- Cons: I am not sure who refurbishes these items, newegg or HP but whoever did mine was pretty lazy. It still had someones password and info on it. I had to reformat it, took about an hour. If you are not tech savy it would have been a pain. Really lazy on someones part.
- Other Thoughts: Runs quiet and WHS is a good product in my opinion. HP gets lazy on updating software for older servers. The iphone app should work on this but HP is too lazy to add support.
This is my 2nd EX470 & Best Friend
- Pros: This is an excellent device for backing up your PCs. PC Restore is quick and painless. On average about 40 mins to restore a PC longer if you perfor a full format of the hard drive. Expandability is simple. Cost is of ownership is a plus.
If you just want a backup device this is for you just set it and forget it and it will handle all your backup needs.
If need a central storage location this is way better then any NAS and cheaper too.
Supports 2 GB Drives, the eSATA Port supports a 4 bay eSATA Port Multiplier Enclosure like the RSV4 or TRM4 also sold on this site.
With 4 USB Ports you can connect upto 4 8 Bay USB Storage Devices so your storage capacity can grow or you can connect other USB Devices like external DVD drives and such.
Its just a wonderful unit and although Recertified the cost is significantly less then a New MSS although I read the waranty on this unit is 90 days.
- Cons: Its headless but there are cables available to correct it however adding VGA to your server will void your waranty. During the Waranty Period you can install a USB-VGA connector but will have to disable the default display drivers then install the usb-vga display driver but then you will only see the display after the EX470 had booted
- Other Thoughts: I recommend you install 2 GB of RAM to boost the performance. Some change the processor but I would just leave the stock processor on the motherboard. Keep it simple and it will bless you for a long time.
The 1-year warranty is 9-months short!
- Pros: - Easy to upgrade (2GB is definitely recommended)
- Extremely fast data transfers compared to most home NAS devices
- Very simple for those who need simple, very hackable for those who find simple too boring
- Lot's of great add-ins that make this a fairly robust home server (for such a small package anyway)
- Cons: ***** This only has a 90-day warranty *****
The first thing I always do whenever I purchase a refurbished/reconditioned product is check the warranty to make sure everything is kosher. Guess what? Even though the description of the product says it has a one-year warranty:
"Like its award-winning HP customer service and 1-year warranty, the EX-470 offers peace of mind. "
... it does not. After talking with NewEgg, then HP and then NewEgg again it seems that they left that statement in there even though it is incorrect. It only has a 90-day warranty from HP. NewEgg's "solution" was to have me send it back for a refund after having migrated over 2TB of data to it. All I want is for them to take that line out of the listing, but so far no change. I hope someone over there reads these comments.
Oh, and you cannot configure this system AT ALL without a 32-bit Windows system. Luckily, my HTPC runs Win7 32-bit or I would have been out of luck.
- Other Thoughts: Please NewEgg, get rid of the 1-year warranty bit in the description or give us the warranty. One or the other...
| Main |
| Brand |
HP |
| Series |
MediaSmart |
| Model |
GG795AAR#ABA |
| Processor |
| CPU Type |
AMD 1.8 GHZ 64-bit Sempron processor |
| Memory |
| Installed Memory Size |
512MB |
| Memory Type |
DDR2 |
| Storage |
| Hard Drive (Installed) |
1 7200 RPM, 500GB |
| HDD Interface |
SATA |
| Max HDD Capacity |
Only limited by number of hard drive bays (4) and USB ports (4). |
| Networking |
| Compliant Standard |
IEEE 802.3, IEEE 802.3U, IEEE 802.3ab |
| LAN Ports |
1x Ports |
| Software |
| Package Contents |
• HP MediaSmart server
• Power cord
• Ethernet cable
• Software installation disk
• PC restore disk
• Server recovery disk
• Quick start and HP support guides"
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| Power |
| Power Characteristics |
Internal universal power supply |
| Physical Spec |
| Dimensions |
5.5" x 9.8" x 9.2" |
| Manufacturer Warranty |
| Parts |
90 days limited |
| Labor |
90 days limited |
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Reviewed By: Monicker on 12/9/2009
Tech Level: high - Ownership: 1 day to 1 week
