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Beyond any applicable Newegg return policy, this item is warranted independently by the product's Manufacturer. Below is a summary provided for convenience only and may not be accurate or current.
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Manufacturer Limited Warranty period (parts): 3 years
Manufacturer Limited Warranty period (labor): 0 day
Bring the power and security of a NAS Server with the SS4200-E from Intel. It handles up to 4 SATA II drives in its internal 3.5" drive bays for a massive 4TB storage space. You can add drives to the 2 eSATA ports and 2 USB 2.0 ports for capacity expansion.
The SS4200-E supports RAID levels 0, 1, 5, and 10, giving you plenty of options, so you can keep your data in safety. With one Intel Gigabit LAN port, it also supports FTP and HTTP/s for web based transfers. The whole thing is powered by a 250W power supply so the system will get all the power that it needs.
Pros: Runs EMC Lifeline from a 256MB IDE flash module. Lifeline is a Linux based distro (custom uclibc) and has both a serial console with BIOS and Linux console access (there's a knockout on the rear, and you will need a standard serial breakout cable, easily obtained from Newegg. 115200 bps, 8n1) and SSH console access once Lifeline is running.
CPU, RAM, and disks can all be upgraded using standard desktop parts.
PCIe x1 slot could be useful, though it's under the disks with little clearance
Performance as a NAS is excellent, and generally limited only by disk throughput.
Can install any Linux distribution that supports a serial console (e.g. RHEL, Debian, Ubuntu, etc.)
Fans are automatically spin down to be nearly inaudible after a brief blast during startup. This is the case with the standard CPU and also with an upgrade to dual core.
Hardware seems well designed, though the exterior appearance is up to personal taste.
Cons: EMC Lifeline functionality is OK for basic NAS tasks, but less feature-ful than some open source solutions. FreeNAS does not run well on this hardware because FreeBSD support for ACPI is limited-- should work OK in the future.
While the chipset has VGA support, there is not connector on the motherboard or rear panel (per MS WHS guidelines). Some people have successfully used the PCIe 1x slot for a video adapters with a special riser card/cable.
When booting, if the drives available have changed since the last boot (including USB flash drives) the BIOS reconfigures the device order to boot from the first SATA drive. While annoying, this is a MS WHS compliance requirement.
The "source code" available from EMC looks pretty deficient as it includes only standard tarballs from kernel.org and other places. No idea how they compiled things to produce Lifeline (e.g. HIGHMEM support in kernel seems to be unavailable, which is not the default kernel setting).
Other Thoughts: This device works great as a consumer NAS out of the box, and has great potential for anyone who wants to add functionality. It's almost disappointingly easy to set up (disk installation requires no tools at all-- thumbscrews only).
NAS functionality is based on standard Linux LVM2+RAID. CPU and memory can be upgraded (Lifeline will only use the first 1GB, but other Linux distros and MS WHS can use at least 2GB).
Very pleased to see this for sale at Newegg for such a low price. I will probably buy another for play.
96 out of 97 people found this review helpful.
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Quiet and Best Bang for the Buck
Reviewed By: Budget Technologist on 8/24/2009
Tech Level: somewhat high - Ownership: 1 week to 1 month
This user purchased this item from Newegg
Pros: I researched over 20 different NAS boxes before deciding to purchase the SS4200. The hardware is incredibly well designed. The hard drives can be installed in minutes and other than fan blast at start up it is amazingly quiet. I was able to attach a HP printer directly to the SS4200. Hard drives must have a low level format performed on them prior to installation if they have been used in other systems. I also like the open design of the system which I think will allow me to tailor the box to my liking as different hacks become available. I would have given it 5 stars if the problem with the Raid 5 configuration and its corrective action were more readily available from Intel.
Cons: When I bought this there was only one review. I had a problem with the Raid 5 array build until I called Intel and found out I had to hold the reset button on the back while powering up on the front. Some units were factory tested with only 2 drives and this causes problems with 4 drive integration. Wish the other reviewer had posted before I purchased, it would have save me a headache.
Other Thoughts: I am hoping EMC releases an update that integrates a utility that allows scheduled backups to my external E-Sata drive. Even though 2 simultaneous drive failures are a low percentage occurrence I do not want to suffer through another data loss like the one that prompted me to purchase this unit. The Retrospect software bundled with the unit is only licensed for one computer so I am using FB Backup for my other two machines (free) It seems to have the same level of configuration and the price is right. I plan on purchasing and storing an identical HD in case I lose a drive in my Raid 5 array.
13 out of 13 people found this review helpful.
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Tech Level: somewhat high - Ownership: 1 week to 1 month
This user purchased this item from Newegg
Pros: Can't beat the price really. Any other NAS device with 4 drive bays is significantly more. I was able to get this for $149 during one of Newegg's "Shell Shocker" sales.
3 year warranty! (This item is being discontinued, but I trust Intel can honor the warranty)
Quiet, efficient. Fits nicely in an my A/V tower. Performance seems above average.
I'm using Samsung F2 1.5TB disks in this box and it's working great so far. It mounts just like any other file share in XP and I'm able stream content to my WD TV Live effortlessly without interruption, which was the main purpose of this device.
Cons: -I found the mounting of the drives to be difficult due to how tightly they had bound the SATA and power cables to the chassis. I ended up freeing them of their bondage like zip ties and that made the installation a bit more tolerable. -No JBOD -No hotswap -No ability to expand the volume later on without rebuilding raid set?
Other Thoughts: I understand a lot of people used this as a Windows Home Server platform. I'm not sure I see the benefit. The Intel/EMC software comes with it gets the job done and offers a legitimate RAID solution (albeit software raid). I guess they both have their pros and cons, but once you've purchased the WHS license and upgraded the memory in this device to properly accommodate WHS you might as well have bought another unit. Just my thoughts.
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Doesn't Work
Reviewed By: core2dude on 3/13/2010
Tech Level: high - Ownership: less than 1 day
This user purchased this item from Newegg
Pros: Comes in a shiny box
Cons: Well, where to begin? Bought two of these from two different vendors--both the times had the same problem. As soon as I turn on the system, the fans blast off, LEDs for drive bays 2 and 4 turn solid blue, and nothing happens. The one I bought from Newegg doesn't even turn off after that. Tried with and without hard drives. The NIC doesn't come up either. System is undiscoverable. The hard drives are on the tested hardware list. Just to double check, I inserted the hard drives into another computer--they are good and clean. I read online that for some systems the DOM is not recognized, and the BIOS refuses to boot from the DOM. This might be the issue with both of my systems. I even tried the USB boot by holding down the reset button, but that did not work either. I don't feel like buying a serial port and debugging the issue--I am not that enamored by this system.
Other Thoughts: I think the BIOS/firmware needs a lot of work. I don't think this is a hardware issue. I understand that Intel wanted to kill two birds in one stone here--a NAS and a Windows home server. But that made the NAS experience really unwholesome. There is no way, for example, to clear out hard drives that have already been used with a bootable partition. Would it have been so difficult to provide a toggle switch on the back that always forced a boot from the DOM? Just to rule out any problem with the hard drives, you have to put them in another computer. What kind of user experience is that?
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Well worth it
Reviewed By: supirio on 3/12/2010
Tech Level: somewhat high - Ownership: 1 week to 1 month
Pros: Fast, gigabit network transferring speeds of 60-65mb/s. Easy to setup, if you want to install other software I recommend going with the USB boot method (put bootable OS on USB stick and hold reset button and front button down til power is on as Amber, done)
Cons: Difficult to install new NAS software such as FreeNAS on the ROM chip itself, but not a problem since you can run it from a USB stick easily.
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Main
Brand
Intel
Model
SS4200-E
Processor
CPU Type
Intel Celeron Processor 420 running at 1.6 GHz
MAX Processors
1
Memory
Installed Memory Size
512 MB
Memory Type
DDR2
Storage
HDD Interface
SATA II
Raid Level
RAID 0 , RAID 1 , RAID 10 , RAID 5
Max HDD Capacity
4.0TB
Networking
LAN Ports
One Intel Gigabit LAN port
Expansion
Other ports
USB 2.0 eSATA
Power
Power Characteristics
250W PSU
Physical Spec
Temperature
10 - 35° C
Humidity
Up to 90% non-condensing
Features
Features
Supports up to four 3.5" SATA (3.0 Gb/s) Hard Disks eSATA support to expand beyond four hard disk drives Disk-on-module socket
Manufacturer Warranty
Parts
3 years limited
Introduction
Bring the power and security of a NAS Server with the SS4200-E from Intel. It handles up to 4 SATA II drives in its internal 3.5" drive bays for a massive 4TB storage space. You can add drives to the 2 eSATA ports and 2 USB 2.0 ports for capacity expansion.
The SS4200-E supports RAID levels 0, 1, 5, and 10, giving you plenty of options, so you can keep your data in safety. With one Intel Gigabit LAN port, it also supports FTP and HTTP/s for web based transfers. The whole thing is powered by a 250W power supply so the system will get all the power that it needs.
Highlights
Fast Data Transfer The Intel SS4200-E NAS Server features a speedy Intel Celeron 420 processor running at 1.6GHz with 512MB DDR2 RAM for powerful data-processing capabilities and supports four 3.5" SATA II hard drives for over 4TB of storage at ultra-fast transfer rates.
Data Protection The Intel SS4200-E NAS Server supports multiple RAID modes including RAID 0, 1, 5, and 10 to ensure data integrity.
Excellent Connectivity The Intel SS4200-E NAS Server features 2 eSATA ports, 2 USB 2.0 ports and a Gigabit Ethernet port for all-in connectivity options.
250W PSU Included The Intel SS4200-E NAS Server features a full 220W internal PSU that delivers strong power to all components.
Reviewed By: HtpcUser on 7/25/2009
Tech Level: high - Ownership: more than 1 year
