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WarrantyBeyond any applicable Newegg return policy, this item is warranted independently by the product's Manufacturer or a Third party. Below is a summary provided for convenience only and may not be accurate or current.
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Pros: Fast Tegra 2 process, okay physical keyboard, bright display, nice camera, custom roms available
Cons: Unstable. The phone some times does not receive phone calls. I guess somehow the antenna gets turned off during idle.
Stock rom causes the screen dying issue many reviewers have stated before me. Flashed the AT&T ICS rom and that somehow fixed the problem (no idea how software fixes a hardware issue, maybe different voltage levels?)
Screen rotation some time breaks when flashing roms or restoring from backups.
As many have said before, this is the i727R, not the AT&T i727. It seems that the Canadian Roger's version has some quality control issues. My phone also locked after flashing a new rom. This shows that the seller did a software hack to get the radio band unlock instead of an official unlock code from the carrier... At least we do have options to get the carrier unlock code.
I talked to newegg about this, they simply told me to contact the seller... You would think that Newegg would stand behind the products on their site. I have had great experiences with Newegg before, and this experience should not be be acceptable by their standard.
Other Thoughts: At this point, I would recommend going with the Samsung Galaxy S2 over this. You can get it used for a comparable price and it is faster. If you want a physical keyboard, go with the Droid 3 or Droid 4. Unfortunately these need to flash a radio image to get them working with US carriers unless you get the XT860 (GSM version of the droid 3)
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N/A
3/27/2013 6:47:52 PM
Tech Level: 4/5
Ownership: 4/5
Verified Owner
Rating: 1/5DGH-I927R
Pros: Fast phone, nice display, Querty Keyboard
Cons: Very Difficult to connect to hidden ssid's, Died after two months
Other Thoughts: The Phone itself is very nice when it worked, it did not relock for me. But its started shutting down by itself and I had to remove the battery to get it to start again, in 3-5 minutes it would shut down again. Re formatted the phone and it worked as it should for two days, boom vertical lines across the screen and then it would slowly go black. Remove the Battery and it would get to the splash screen, get vertical lines and the display would fade to black. Contacted Samsung and they basically told me to jump off a cliff. All Samsung products sold online WILL HAVE THERE WARRENTY VOIDED. This Lead me back to Newegg an the extended warranty I bought.
The Phone is on its way back to newegg, under the extended warranty. If you decide to buy a Samsung product, online get and extended warranty from the seller, Samsung will throw you to the Wolves is you utter Online to them...
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Unhappy Customer
3/23/2013 5:49:50 PM
Tech Level: 4/5
Ownership: 4/5
Verified Owner
Rating: 2/5Relocking problem
Pros: Cell phone requirements are good
Cons: The cell phone starts locking all the time and its annoying..
Other Thoughts: Cant help to fix it
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N/A
2/25/2013 12:41:29 PM
Tech Level: 5/5
Ownership: 3/5
Verified Owner
Rating: 4/5
Pros: Nice phone my wife loves it due to the physical qwerty keyboard
Cons: Was not unlocked when i got and was set with Rogers bloatware, I had to unlock it with an unlocker online
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Raider
2/15/2013 10:21:07 PM
Tech Level: 5/5
Ownership: 4/5
Verified Owner
Rating: 5/5Great phone
Pros: Price to performance is fantastic on this phone dual core and easily update-able be aware you might not get a AT&T branded phone i bought this and got the rogers version which was a bonus cause I'm actually a rogers subscriber (identical hardware different ROM still unlocked so it matters not) it get's relitivly good battery life and better coverage than my old phone.
Cons: It is a little bit thicker than some of the new phone due to the slide but its not much. Stock gingerbread androids a little inefficient AT&T's 4.0.4 Ice cream sandwich is full of bloat-ware and you'll have to find a copy that doesn't relock you phone if you wanna use it on rogers and you wanna update. also be aware the at&t update causes the backlight on your keyboard to stop working.
Other Thoughts: Love the phone I'm new to the android custom rom scene but if you interested this phone is a great phone to begin with especialy when it on sale. It become a PHENOMINAL phone with a firmware upgrade. Recommended this phone to a few friends they are all running it stock and still love it.
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PalmBeach
1/31/2013 8:59:44 AM
Tech Level: 4/5
Ownership: 3/5
Verified Owner
Rating: 1/5Garbage!
Pros: None
Cons: At the start the battery lasted about two days; without any use. A month later it is totally dead; can not be turn on. Tech support is a joke! Sold by a third party, can not call tech support; need to leave a message, then tey never call you back!
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JP
1/30/2013 5:43:46 PM
Tech Level: 4/5
Ownership: 2/5
Verified Owner
Rating: 3/5DGH-I927r
Pros: Fast phone, great screen and responsive.
Cons: Its not 8 gig as advertised, its only 4 gig. And its a SGH-I927r not and SGH-I927, AT&T model.
Other Thoughts: SO Far so good.. It had not relocked, it shouldn't because I'm using it on a Rodgers network in Canada, if it does relock I'll report back. This phone is a huge improvement over what I had, but lost two eggs for slightly misleading advertising...
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Niraj
1/18/2013 1:11:10 PM
Tech Level: 5/5
Ownership: 2/5
Verified Owner
Rating: 1/5Got Locked
Pros: Good Phone overall......................
Cons: Got Locked after one week......................Need to call customer service.
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N/A
1/14/2013 6:41:53 AM
Tech Level: 4/5
Ownership: 4/5
Verified Owner
Rating: 1/5
Pros: Nice phone but locked up can not use.
Cons: Phone locked up after about two months. No unlock code.
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N/A
12/19/2012 5:42:24 PM
Tech Level: 5/5
Ownership: 4/5
Verified Owner
Rating: 3/5Great Phone until it relocked
Pros: Qwerty, 8MP camera, Front camera
Cons: No ICS. Relocked after 3 months.
Other Thoughts: Waiting for a new unlock code hopefully it won't tell me its hard locked.
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