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HTC ONE Black 32GB Unlocked AT&T GSM Android Cell Phone w/ Beats Audio

  • Android v4.1.2 (Jelly Bean)
  • Wi-Fi/GPS
  • 4.7" Super LCD3 Touch Screen
  • 1080p HD Video Capture LED Flash

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  • Specifications
  • Warranty & Returns
  • Reviews

Learn more about the HTC America ONE

Warranty, Returns, And Additional Information
  • Warranty
  • Limited Warranty period (parts): 30 days
  • Limited Warranty period (labor): 30 days
  • Read full details

Customer Reviews of the HTC America ONE

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  • Timothy D.
  • 7/9/2014 6:57:57 AM
  • Tech Level: Somewhat High
  • Ownership: 1 day to 1 week
  • Verified Owner

3 out of 5 eggsSelling Title Misleading

Pros: The phone is in great condition and works perfectly with GSM / LTE.

Cons: 1 egg subtracted for the phone clearly not being new. My guess is the phone is a factory refurbished. The box was in cellophane wrapping, but it is the kind you see in the back of someone's shop and not a manufacturer wrapping. The box was dirty inside and out. This would have been acceptable if newegg indicated anywhere on the product page that this would be a refurbished product.

1 egg subtracted for false advertising. This I am most upset about and I am considering a return. This phone is NOT unlocked as it shows in the title. Newegg even has you accept a disclaimer for buying an unlocked phone during checkout. What I received was not only a locked phone, but it has the latest updated android kit kat, with hboot 1.56 and S-ON. Anyone that knows about what I just mentioned knows that it is extremely difficult to put a custom RUU on this phone in its current state. This may not be a deal breaker for me, but surely will be for some. I hope this review helps others to make a more informed purchase.

Other Thoughts: Overall the phone is in great shape and functions perfectly. I have tested the audio, phone calls, Bluetooth, LTE on and off, touch sensitivity, camera ... all are working as advertised. My disappointment is that it is advertised as unlocked and mentions nothing about being refurbished.

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  • Alan C.
  • 3/18/2014 7:14:40 AM
  • Tech Level: Somewhat High
  • Ownership: less than 1 day
  • Verified Owner

2 out of 5 eggsHTC One

Pros: Phone is great in terms of features and build.

Cons: Phone arrived with one problem. The back/home light stays on whether the phone is On or Off. When off the lights are on and drains the batter. Did a full reset on the phone and it did not solve the issue. Let newegg know and wanted to send it back for a replacement, customer service said I had to call the vendor that ships it for RMA.

Currently waiting for either vendor/newegg to respond back after receiving the returned phone.

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