Pros: I purchased two of the Freway bikes for Christmas. They arrived quickly in multiple shipments, the bikes come from a different location than the battery and power station. The bikes have good components and are very solid. I do agree with the other review that the documentation is poor even by Chinese standards. If needed you should have some one familiar with bikes assemble or assist. The bike is partially disassembled for shipping and just needs to have the handle bar mounted, front tire installed, pedals attached. The brakes are hydraulic which was not mentioned any where that I remember. All tools needed for assembly are included

Cons: One bike had broken pieces from shipping (control panel mount and headlight). I contacted Freway through their support e-mail and received a response within a couple off days. I sent pictures of the broken items and did get replacements within 10 days. They do seem to be understaffed, but this also was during the holidays. They really do need to have their documentation redone, or at least have some links to assembly instructions and adjustments.

Other Thoughts: So far I would recommend this to others, the bike is well built and solid. My concerns would be long term support and I'm unsure if the range is as advertised. I have assembled both bikes and tested, but the weather here is in the 20's to 40 not what I want to test the range to see if it really goes over 20 miles on a charge.

Pros: Has a lot of good features on it good tires

Cons: The main trouble I had was no instruction booklet to show how to use any thing on it !!!! I tried to get Freway & newegg to send a booklet but have never gotten any response from eather company this is not the way to do business keeping people short changed . I paid a lot of money for something I know not how to use !!!!

Other Thoughts: I might recommend it if one or the other company would get in touch with me about a booklet the video is not any help on how to use the gears the help center phone # for Freway is a joke they will not call you back and after 15 calls someone awnsered the phone . They said all they were was a whareshous & said they did not know anything about the bike .. I am not pleased at all so far ... Robert kirk