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WarrantyBeyond any applicable Newegg return policy, this item is warranted independently by the product's Manufacturer or a Third party. Below is a summary provided for convenience only and may not be accurate or current.
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Cons: Their service department were horrible to deal with. I wanted to know what kind of batteries were used in the thing (ie, lithium, nicd, etc) and they told me that was proprietary company information.
Other Thoughts: I really wish companies would be more clear about weather the CURRENT capacity of these things is at battery voltage (typ 3.7v) or 5v output voltage. there is a 25% difference between in the POWER capacity of the thing depending on where they specify CURRENT capacity.
Bottom line, I wont buy Syba or Connectland again just on the grounds of how unhelpful they were.
Sorry if some of the information were not available to the users/public.
Due to the company policies and design concerns, we were not able to provide the product details to the users. However, users are welcome to send request letter to our engineer supervisor. Please contact us and provide good reason(s) why such information is important to the users. Our engineer supervisor might release such information to individual on a case to case bases.
Our technical support team is available to help 9am-5pm M-F. Feel free to contact us during those business hours.
Thank you for purchasing one of our products, and for leaving us your valuable feedback.
Regards, SYBA CST 03292013
1 out of 1 people found this review helpful.
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