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Item#: N82E16876998023

Plantronics MX500i 3-in-1 VoIP Headset

  • Versatile 3-in-1 design
  • WindSmart microphone
  • Ultra-lightweight
  • WindSmart microphone reduces unwanted wind or fast motion noise when moving quickly!
  • Clear sound for internet and other calls, uniqu

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  • Overview
  • Specifications
  • Warranty & Returns
  • Reviews

Making it easier for the work-at-home professional to multitask, the MX500i headset also works with your cordless phone, letting you move about your home office and take calls hands-free. And with its unique 3-in-1 design, the headset also allows you to talk hands-free on your cell simply by plugging it into the handset's 2.5 mm jack.

Thanks to the headset's integrated WindSmart microphone technology, you don't need to worry about unwanted background noise due to wind gusts or fast motion. WindSmart effectively blocks out wind noise for outstanding clarity even in the most challenging environments.

Wear your MX500i all day long, thanks to a comfortable, ultra-light, single-ear design that makes it easier than ever to be on the phone for hours at a time. The headset's under-the-ear Flex Grip design hugs your ear for greater comfort and improved performance. And thanks to the one-touch volume and mute buttons, you'll have complete control over your calls.

  • newegg Versatile 3-in-1 Design With the universal design, the VoIP Headset could be connected to your computer, cordless phone and most cell phone, so the application is extraordinarily extensive for your different needs.
  • newegg WindSmart Microphone Technology The WindSmart microphone technology automatically suppresses wind noise to enhance the call clarity during speaking. Thus the headset is available even when you are running. WindSmart effectively blocks out wind noise for outstanding clarity even in the most challenging environments.
  • newegg Professional-class Clarity for Skype and for Other Internet Calls Using the MX500i for Skype, Yahoo! Voice, Google Talk or other VoIP services is as simple as plugging the headset into your computer's USB port with the included USB adapter. Not only is it easy to use, the MX500i also gives you echo-free call clarity.

Learn more about the Plantronics MX500i


Part Number


Plantronics MX500i Earset - Mono - Sub-mini phone - Wired - Behind-the-ear - Monaural - Semi-open - Noise Reduction Microphone


WindSmart microphone reduces unwanted wind or fast motion noise when moving quickly!

Clear sound for internet and other calls, unique design, comfortable style for all-day wear.

USB adapter included for Internet phones. Also works with cordless, IP and most mobile phones.

Unsurpassed, all-day comfort with lightweight under-the-ear Flex Grip design.

Easily adjust volume and mute with one-touch controls, perfect for a noisy home environment.

Single-ear design for easy side conversations and listening to your surroundings while working.

Exceptionally clear sound for internet, cordless and mobile calls.
Warranty, Returns, And Additional Information
  • Warranty
  • Limited Warranty period (parts): 1 year
  • Limited Warranty period (labor): 1 year
  • Read full details

Customer Reviews of the Plantronics MX500i

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  • Leon K.
  • 10/26/2013 12:03:59 AM
  • Ownership: 1 day to 1 week

1 out of 5 eggsHorrible quality

Pros: Couldn't say anything positive e

Cons: I used to have older model of under the ear Plantronics headset and I loved it. I bought a new headset and have nothing but problems, Sound quality is bad, people I speak with all complain on Big Echo and that hear only every other word. Exchanged this set for another set within 2 days and replacement set has the same issue. Constant crackling in the ear and echo and inconsistent sound quality for the opposing party. Wouldn't recommend it to NO ONE anymore.

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  • Greg M.
  • 1/28/2013 10:31:00 AM
  • Ownership: 1 month to 1 year
  • Verified Owner

4 out of 5 eggsPlantronics Headset

Pros: Very light weight. Good sound quality both transmit and receive.

Cons: A little difficult to put on with a reverse over the earpiece.
Can be a little uncomfortable if worn for several hours.

Did you find this review helpful? Yes No

4 out of 5 eggsGreat piece of equipment

Pros: Adjustability, length of cord w/ clip, features (volume, mute, & extra adapter plug for use w/ cell phones, ear fit

Cons: I really can't think of any cons. I know some may think that it should have been made a little better by making it stronger & more durable but to do that would mean making it bulkier & heavier of which most will not like.

Other Thoughts: Haven't had any problems with it yet & am very satisfied.

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  • Ezra S.
  • 4/8/2011 2:26:59 AM
  • Ownership: 1 day to 1 week
  • Verified Owner

3 out of 5 eggsNice while it lasted.

Pros: My trusty Creative Fatal1ty's mic gave out after two years of abuse. Since its speakers still work for media, I figured I'd go for a lighter single-ear headset. I've got a deep respect for Plantronics after my call center years, so a little hunting brought me to this little gem.

Decent audio quality, pretty comfortable. Fitting only took a moment to figure out, even without instructions. Nice to see a headset that doesn't nudge up against a pair of glasses.

Plugged right in after getting it, ran it through some recorder trials to tweak the volume levels, no issues at all with the USB adapter on Ubuntu 10.10. Speaker's a bit weak and grainy for my tastes (definitely not made for music), but the mic quality was top notch as expected from Plantronics.

Cons: Note the past tense in that last line. Mic suddenly dropped to near inaudible levels within four hours of unpacking. Checked on two other computers and fiddled with the output switches to be sure, it's pretty much dead.

Other Thoughts: The 2.5mm-USB adapter is the silver lining. I had an old 2.5mm Jabra hook collecting dust and somehow remembered it when the new headset's mic died. While the adapter might not have been the intent of the purchase, what I ended up with works great.

Regardless of the failure, I'm only knocking 2 eggs. Plantronics makes some awesome gear, Newegg shipped with a quickness as usual, and I still ended up with something usable out of the deal. Can't fault a fluke.

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  • Jonathan H.
  • 1/8/2011 4:54:21 AM
  • Ownership: less than 1 day
  • Verified Owner

1 out of 5 eggsMute Switch Doesn't Work

Pros: Was hesitant about the weird under-ear way to wear it, but it actually felt pretty good and secure.

Cons: The mute switch simply didn't work. Was always off mute, no matter the position of the switch. The switch looks cheaply made, so no wonder it failed. Can you imagine being off mute when you think you're on mute?

Other Thoughts: It's a pain to pay for $9 RMA return shipping on a $29 item when it's not my fault I was sold a defective product. And since this is a replace-only product, I'll just have to hope the next one's cheapo switch works and lasts awhile.

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  • Anonymous
  • 12/13/2010 3:03:43 PM
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsGreat Sound in and out

Pros: * We have two of these, my ears are medium sized my wife are pixie tiny. Fits both of us comfortable for up to 4 hours.
* Incoming sound is crisp and clear with no distracting crackling highs or lows
* Microphone sound is of very high quality.

Cons: * none, for the price.

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  • Margo L.
  • 2/20/2010 11:30:29 PM
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsNot as good as expected

Pros: lightweight. Universal. Inexpensive.

Cons: uncomfortable, the earpeice is backwards from other designs, the things that fits into your ear is too big, too hard and after a short bit of time too painful.
I could hear ok (not excellent) once I got it on but everyone i talked to complained that all they could hear was the fan I had in the room which was 10 feet away.
A complete dissappointment.

Other Thoughts: I wear a plantronics headset all day everyday at work. I will only wear the PLANTRONICS H81N TriStar at work. I love it, and will pay for them myself if necessary for the quality and comfort. So, I was expecting the same quality and comfort from Plantronics on this. It was a serious disappointment.

2 out of 2 people found this review helpful. Did you? Yes No

  • edward N.
  • 2/12/2010 9:23:43 AM
  • Ownership: 1 day to 1 week
  • Verified Owner

5 out of 5 eggsHighly Recommended

Pros: +Excellent Sound Quality
+Click to mute

Cons: +built quality is good but i wish it was better

Other Thoughts: +after having tried over 10 headsets this is THE best for VOIP. i use it on skype and yahoo.
I am sticking to this brand from now on.

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  • Jerome F.
  • 1/4/2010 3:23:30 PM
  • Ownership: more than 1 year

5 out of 5 eggsHighly recommend

Pros: Great sound, both coming and going. It really does handle wind noise well. No batteries, no charging to be concerned with. Comfortable, (but see below). Easy to put on and easy to adjust the voice tube, and it stays where you want it. Mine has proven durable.

Cons: It is wired, if that would bother you. I find I have to change ears after a couple of hours or it becomes a little uncomfortable.

Other Thoughts: I bought this same headset but without the USB adapter. I use it with my cell phone when driving and occasionally with a cordless phone at home.

1 out of 1 people found this review helpful. Did you? Yes No

  • Anonymous
  • 11/27/2009 8:25:30 AM
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsDoes the job very well.

Pros: Good quality microphone an earpiece. The earpiece and microphone both rotate so that you can use this on either side of the head. Comes with USB and 2.5 mm jack so it can be used with mobile phones or computers. Works with Vista and the VoIP app that I use (PhonerLite).

Cons: None that I can think of.

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