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Item#: N82E16876998157

IntelliTouch OHP8000 USB Flash Drive Digital On-Hold Player

  • OHP8000

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  • Specifications
  • Warranty & Returns
  • Reviews

Learn more about the IntelliTouch OHP8000


Upgrade Kit


Included USB Flash Drive - 128MB

Maximum Memory Supported – 2GB

Supported audio standards – MP3

Supported bit rates – 32–320kbps

USB Flash Drives Supported – All standard up to 2GB

Interface – USB 2.0

Audio output mode – mono (analog)

Built-in monitor speaker

Software included – MessageStudio v.3 - Windows

Controls/Switches: Volume/Power; Monitor speaker on/off; Impedance 8/600 ohm; RCA audio output; 2.5mm trigger switch input

Power: 9VDC @ 500mA; Source -110/220 VAC

Size: 7" x 5.5" x 3"

Weight: 4 lbs.

Housing - Industrial Grade Anodized Aluminum

Wall mountable


128MB USB Flash Drive - Load new MP3 audio from any Mac or PC.

PC connection...strictly optional - Unit uses PC only to update content stored on USB Flash Drive.

Rugged Anodized Aluminum Enclosure - Tough wall-mountable enclosure built to withstand the toughest installations.

Built-in Monitor Speaker - Listen to audio program from integrated speaker.

Trigger switch jack – Allows connection of momentary switch to restart the audio from the beginning. Perfect for audio kiosk applications.

Auto start after power loss - Retains stored preferences such as: music selection, repeat mode and volume settings. If power to the unit is lost, unit immediately returns to continuous playback with all settings without human intervention.

Ready to go right out of the box - Pre-Loaded with nearly 3 hours of fully-licensed music & messages.

MessageStudio software - Allows users to create new on-hold audio content with voice and music on their PC with a few mouse clicks. Then, just transfer the file directly to the USB Flash Drive.

Free personalization - A free professionally-voiced, personalized on-hold production is provided to the customer automatically when the product is registered.
Warranty, Returns, And Additional Information
  • Warranty
  • Limited Warranty period (parts): 3 years
  • Limited Warranty period (labor): 3 years
  • Read full details

Customer Reviews of the IntelliTouch OHP8000

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4 out of 5 eggsEasy to set up and instructions easy to understand

Pros: It was easy to upload the music we want to the flash drive that came with the equipment. The person who had to install it at the store was able to do so without calling us for help at the help desk.

Cons: I had to rename all the preloaded music to have music we already had be first but when calls are put on hold it seems that the preloaded music is playing and not our music. It would seem that it does not go back to the beginning it plays continuously. Or it starts where it left off the last time a call was put on hold. Next time I will delete the preloaded music and just have ours.
Volume seems to be a little on the quite side.

Other Thoughts: If we have another older IntelliTouch Music on Hold device go out on us I would replace it with the OHP8000.

Did you find this review helpful? Yes No

  • Thomas C.
  • 6/22/2012 12:16:31 PM
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsWorks like a charm!

Pros: Easy to use, really simple to set up the music. It was also cheap. We were using a device that was $80/month because they gave us music updates. Got rid of it and the service fees for this device and havne't looked back. We could have licensed tons of music for the 10 years the other device was in service.

Cons: The software that comes with it was a little difficult. To do the voiceover you had to add the voice multiple times for the length of the music. So if you had 4 songs, you might have 10 voiceovers added to the selection instead of just the 1.

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