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Logitech > 
Item#: 9SIA4HH3TM4244

Logitech Harmony Touch (915-000198) Universal Remote Control

  • 15 Devices Supported
  • 2.4" swipe and tap touch screen
  • Black

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  • Overview
  • Specifications
  • Warranty & Returns
  • Reviews

Learn more about the Logitech Harmony Touch (915-000198)

Warranty, Returns, And Additional Information
  • Warranty
  • Limited Warranty period (parts): 1 year
  • Limited Warranty period (labor): 1 year
  • Read full details

Customer Reviews of the Logitech Harmony Touch (915-000198)

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  • Ivy N.
  • 1/21/2014 4:57:52 PM
  • Ownership: more than 1 year

1 out of 5 eggsNot as good as previous models

Pros: Universal. Connects with everything, when it isn't locked-up

Cons: Soft screen number buttons.
Gets stuck on screens.
Flipping between soft screens lags...badly.
No Skip Fwd/Back buttons
Programming website lags, and is hard to navigate.
No access to battery, makes it challenging to hard boot the thing when it gets frozen.

Other Thoughts: Switched to this after I broke my Harmony One, which was far and away a better remote.

Did you find this review helpful? Yes No

  • Tariq K.
  • 5/28/2013 6:22:17 PM
  • Ownership: 1 month to 1 year

2 out of 5 eggsFlawed Device

Pros: It feels good in your hand.
The charging stand.

Cons: Once in your hand you will realize the buttons are in the wrong place. In order to hit pause/play you have to slide your hands up...ruining the good feel, and making it out of balance.
The GUI is fairly poor.

Other Thoughts: Cool concept. If I could change the functions or location of the physical buttons, this would be soooo much better.

My wife absolutely HATES this remote. I am now looking for a replacement (which is what made me come here). She uses the programmed Macro to turn on the TV/Receiver/Sat and then goes to the other remote. It is only used as an expensive on/off device.

The software is ok. We have 3 Harmony remotes. We have to have 3 profiles and cannot have one profile with 3 remotes. Very poor.

2 out of 3 people found this review helpful. Did you? Yes No

2 out of 5 eggsLacks customization & battery life

Pros: * The remote is compact and fits well ergonomically in the hand.

* Screen is the largest of all the harmony remotes

* Touch sensitivity is pretty good

Cons: * The home screen order of activities is not customizable. You cannot change the sequence to prevent from scrolling to your favorite activity like other harmony remotes

* The battery life is substantially worse than my 880 was. There is a battery icon but no low level alarm.

* The screen splits the play control buttons with the rest of the buttons. This causes you to have to shift the remote in your hand to reach them.

* There are relatively few tactile buttons. The Logitech software limits your ability to change some of the functionality of those buttons. You may need to make sacrifices as to which functions to assign them to.

* Screen customization to add functionality lost by limited tactile buttons is labored. It's not quick and easy to get to the button you need.

Other Thoughts: I chose this remote over other remotes because it was compact. The trade-off I made for compact was limited functionality and convenience. I regret this. I thought due to the popularity of touch screen devices (smartphones, tablets) that I would win with a remote that was touch. This remote did not meet expectations.

1 out of 1 people found this review helpful. Did you? Yes No

  • Stan C.
  • 2/4/2013 5:06:28 AM
  • Ownership: 1 week to 1 month
  • Verified Owner

4 out of 5 eggsGood Remote

Pros: Easy to use and setup, especially if it is a replacement from a previous Harmony remote.

Cons: Touch screen scratches very easily.

Too easy to accidentally change things on touch screen.

1 out of 1 people found this review helpful. Did you? Yes No

  • Brian A.
  • 1/22/2013 11:30:35 AM
  • Ownership: less than 1 day

1 out of 5 eggsBig Step Backwards

Pros: Harmony format

Cons: Touch screen, key buttons missing, touch screen, oddly placed transport buttons, touch screen.

Other Thoughts: Logitech has been so hit and miss in the last 5 years or so. The Harmony line has been the most uneven of theirs, both in design, and quality. I've had 880s that lasted years, and bought others for clients that were junk out of the box. It seems all their models suffer from the same quality control.
The other problem is that Logitech refuses to talk to customers to see what they like, and dislike. (If you criticize them, they ban you from their site)
The 880 types were very powerful, but a bit awkward to use. The One was a better form, but all touch screen remotes are all show and no go. They are just too clunky to use. Their best remotes have always been the ones that had hard buttons on the side of the screen.
The 700 isn't their most powerful, but their best overall. It has the most comfortable form, and button layout, and can be used with one hand without looking every time. The 650 is a close second. The only real limitations are the number of devices.
As an example of Logitech not considering the user, the 900 uses a touch screen, making one handed use impossible, but also stupidly removed sequences from the programming, claiming customers didn't use it enough. How would they know what the customers use?

Now they have this atrocity that takes huge steps backwards. It relies far too much on the touch screen, and they have rearanged the buttons to make it even less comfortable. Regularly used transport button clear at the top? And no Skip buttons? Dumb.

I will pass, and keep buying the 650/700s until they aren't available. If Logitech doesn't start listening to their customers and stick to a functional design with full features, I will have to stop using them.

6 out of 6 people found this review helpful. Did you? Yes No

  • Oleg P.
  • 12/8/2012 2:37:48 PM
  • Ownership: 1 week to 1 month
  • Verified Owner

2 out of 5 eggsNot convenient

Pros: Nice large screen that supports gestures. Feels great physically.

Cons: On the activities menu, only one activity displays per screen, you need to scroll one screen at a time to get to the activity you want, this is annoying after having used the Harmony One.

The main feature on this remote seems to be the favorite icons, but it is not possible to create a favorite to a website for streaming shows, this is an important feature in the internet age.

3 out of 3 people found this review helpful. Did you? Yes No

  • Anuraj S.
  • 12/4/2012 11:30:38 PM
  • Ownership: more than 1 year

3 out of 5 eggsan year of life too much

Pros: Don't need to worry about learning function. You can almost find anything online.

Cons: stability. I was so skeptical. When my friends' high end stuff failed, I opted for the $19 Walmart remote the Harmony 300. Well it too failed! If it don't work, good functions are not worth it. I'll get some Sony learner remotes.

Other Thoughts: Not worth.

0 out of 1 people found this review helpful. Did you? Yes No

  • Anonymous
  • 12/4/2012 5:06:33 AM
  • Ownership: more than 1 year

3 out of 5 eggsButtons WILL fail to work

Pros: The review by Scott is exactly the same as my experience. I have owned multiple Logitech remotes over the years and most of them have had various buttons stop working. Took one apart and it looks like the membrane they use fails mechanically no matter how well you treat them. I usually just reprogram the buttons that fail, but I have sent two back for warranty exchange. Their customer service has been ok. You would have to be insane to spend a lot of $ on any remote which usually takes a beating. Even if you treat your Logitech like a newborn child, the chances of eventually having a problem are VERY high.

Cons: Unfortunately this brand makes the best software for programming your remote. Very easy to use and a very complete database. If only they could get their hardware to be as respectable.

2 out of 3 people found this review helpful. Did you? Yes No

  • Scott T.
  • 10/13/2012 11:46:55 AM
  • Ownership: more than 1 year

3 out of 5 eggsHarmony Remote Issues

Pros: Highly programmability is Harmony's claim to fame

Cons: My experience with Harmony remotes is very extensive. I have owned 2ea. 680's, 1ea 700, and 2ea. 650's over the last 7 1/2 years. Please note, that I have owned 5 of them over a 5 year period.

The problem is that 4 out of 5 have had buttons fail to work for no reason. I am an adult critical of my equipment, and they have never been abused, dropped, or been victims of spilled liquid. The 5th one failed due to it quit booting. Lifespan is a 1 1/2 years, which I consider deplorable.

I talked to Logitech a couple of times about warranty repair, but after consideration of accrued shipping, and time w/o the unit I just kept it, and bought a cheaper version that did what I wanted. They seem to last just as well, as the more expensive units, but were affordable for 1 1/2 usage.

I would caution anyone wanting to spend $250 on one of these touch remotes. One, you have to question reliability, and Two, button layout is compromised.

I have not, nor will I own a Harmony Touch. One huge reason is the placement of frequently used buttons placed at the top, and placing others in a layered GUI touchscreen. The touchscreen has "Cool" factor, but you might as well use an app on your smartphone to do the same thing. It requires two hands for so many functions, and that is very, very poor design. You should be able to use the remote one handed while watching the screen - PERIOD. Do not expect anything less!

The only saving grace for these remotes, is the fact they are highly programmable, and can control many devices while switching inputs, on and off functions with one touch. That is the only reason I stay with Harmony. If someone would ever duplicate the programming flexibility, I would leave Logitech in the dust, because the quality is so questionable on button life

Other Thoughts: Please read Cons thoroughly...

6 out of 20 people found this review helpful. Did you? Yes No

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Item#: 9SIA4HH3TM4244
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