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WarrantyBeyond any applicable Newegg return policy, this item is warranted independently by the product's Manufacturer or a Third party. Below is a summary provided for convenience only and may not be accurate or current.
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This review is from: Q-See QD54231Z 540 TV Lines MAX Resolution 23x Optical Zoom Surveillance Camera
Pros: Near zero. Responsive Q-See customer support.
Cons: Original unit failed to enable auto focus and other documented menu items. Exchanged with a replacement and still not 100%. RS-485 com link is working OK. Tech support at Q-See was good but unable to resolve the install problem. Took over 19 days past the current 30 day Newegg resolution period to come full circle to a dysfunctional camera and now, Newegg has discontinued this camera. Not a big surprise why. 100% China junk with sloppy documentation and CD that is labeled only "Software." For $700 I expected more than a giant pain.
Other Thoughts: Don't buy Q-See. One one hand you get what you paid for and on the other, you don't get what you paid for.
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