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eSecure ES036883 16 Channel H.264 Level EZ Wizard DVR w/ 8 IR Bullet Cameras

  • H.264 Level
  • 16 Channel
  • Bundled Camera Number 8
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Learn more about the eSecure, Inc. ES036883

Model

Brand
eSecure
Model
ES036883

Spec

Type
Kit Solution
Camera inputs
16 Channel
Recording Compression
H.264 Level

Feature

Features
H.264 standard compression format with efficient processing and clear image

Support 6 operations at the same time, recording, playback, network transmission, backup, mobile monitoring, PTZ control, etc

EZ Setup Wizard with intuitive interface and included USB mouse

Support IE, Firefox, Chrome or any other browser and client, remote parameter settings / convenient remote network access function without need to apply for any domain names, plug and play

FREE dynamic DNS service saves you the cost of upgrading to a Static IP to remotely monitor your DVR

A powerful mobile control and monitoring features to support Window Mobile, Symbian, Android, iPhone and Blackberry etc.

Receive Email Alerts! Snapshot images by email when motion is detected, or when hard drive is full, or if video or network loss has occurred

English, Italian, Russian, French, Spanish, Simplified Chinese, Thai etc. over twenty languages

Weather-proof indoor/outdoor day and night cameras with 60FT extension cables.

Bundle

Bundled Camera Number
8
Bundled Camera Spec
In/Outdoor IR Camera

Packaging

Package Contents
(1x) 16 CH H.264 DVR (ES00Q160) (Harddrive can be installed separately)
(8x) IR Bullet Cameras with 3-Axis Brackets (ESQ15124x2)
(8x) 60-foot camera cables for flexible installation
(1x) Power supply with splitters for cameras
(1x) USB Mouse
(1x) IR Remote Control
(1x) Power supply for DVR
Quick start booklet
User manual on CD

Quick Info

Warranty

  • Limited Warranty period (parts): 1 year
  • Limited Warranty period (labor): 1 year


Customer Reviews of the eSecure, Inc. ES036883

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  • Jonathan V.
  • 3/30/2013 10:33:14 AM
  • Tech Level: Somewhat High
  • Ownership: 1 week to 1 month
  • Verified Owner

1 out of 5 eggsLimited online access, nonexistent customer support

Pros: -Setup wizard
-On screen clarity

Cons: -Does not work as advertised, only supports browsers in Windows, not for use with Mac or Linux
-Nonexistent customer support/service
-Only 3rd party apps for phone viewing, can't control features or options of system
-Horrible instructions

Other Thoughts: The unit works well, although there are some serious limitations which are not accurately presented in the product description. The system setup is good, although not intuitive to access all setup options.

My biggest issue is the inaccurate information this unit is being sold under and the lack of customer support. This unit, for what I can find, doe NOT work via web browser for any OS other than Windows. Do not even both if you have another OS. I contacted customer service via email the day after I got the unit (3/17/13) and still have not gotten any response. The website has almost no helpful information or detail either. The access via smart phone (Android) is also lacking. At best you can view the images, if you're lucky, with the poor preferred 3rd party program recommended. Forget about actually controlling this unit when not physically in front of it.

Some sections of the instructions do not provide enough detail for someone to set up features. It is very clear the instructions were written by different people with very different levels of technical and in my case English language capability. Many sections were difficult to understand or completely useless for assistance. The pictures do not provide sufficient detail and the website is sparse on fine detail as well.

Overall I'm sure for a specific set of people this unit is great but for those who do not use Windows it's a waste of money. If not being sold on sale for the $270 or less do not bother with anything from this company until they provide details with more accuracy in a sale in improve customer service/support.

1 out of 1 people found this review helpful. Did you? Yes No

  • Duke H.
  • 11/21/2012 8:13:35 PM
  • Tech Level: Average
  • Ownership: less than 1 day

5 out of 5 eggsLove it

Pros: The EZ Wizard works great!

Cons: None

0 out of 1 people found this review helpful. Did you? Yes No

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