Rosewill RHTB-11005 Articulating 37" to 65" Full Motion Dual Arm TV Bracket Mount Rosewill RHTB-11005 Articulating 37" to 65" Full Motion Dual Arm TV Bracket Mount

Pros: Price is reasonable, Mount is sturdy, comes with a nifty little cheap level, is SUPPOSED to come with a level on the mounting bracket, has full range of motion.

Cons: First thing I noticed is that the template was paper and had no line of sight cut outs, I had to modify the template to suit my needs as I am very attentive to precision without the math skills to ensure it. Next I noticed that once mounted, even though I had ensured that the template and then the mount were level, once I mounted my TV it leaned to the left. I dismounted my TV and examined the mount to find that the swivel arms were uneven, I jerry-rigged it so that it wasn't as bad and re-mounted my TV, but I am beginning the RMA process. So far I am VERY disappointed with Rosewill's contact options. After it was mounted I started to try out the swivel action, I found it to be smooth but very hard to control. It does not move as easyily as I think it should.

Other Thoughts: Rosewill has been a brand that I have been wary to trust, I had numerous opportunities to purchase and use their products, but I have been apprehensive to spend my hard earned cash on what may not be a superior product. I decided to branch out from their low-end use power supplies and multipurpose card reader floppy bay plugs and try this mount to hold my $3k TV 5' off of the floor. It holds, but it is cockeyed and noticeable. In my opinion, I feel that Rosewill needs to beef up their QA.

Pros: Very sturdy, easy to mount. Used it on a 60" heavy plasma. Holds well.

Cons: A little on the heavy side if only one person is installing.

Pros: Shipped in less than 24 hours.

Came with all pieces.

Fairly straight forward install. (see cons)

Holds my 47' LG 3D cinema TV

Cons: Sticker was upside down so when I initially went to put it on the wall, was confused about which side was "up". I guess this speaks to the other comments about quality control at the manufacturers; someone there hates their job or isn't paying attention.

Other Thoughts: Overall is a good product and does what it's supposed to do. Wouldn't have purchased this at full price based on the reviews but it was on sale for half price and I needed a tilt/swivel mount for the 47" TV.

Happy with the results.

Pros: Solid construction. Easy mounting caomes with a ton of hardware

Cons: One of the arms has a manufacturing defect. There are pins that prevent the arms from folding in the wrong direction one of them is broken off and the arm seems to hang alittle lower then the other. It was not noticeable but using a level shows that despite the frame being level, the tv-mounting part is not.

Other Thoughts: I should have returned it and requested another but did not due to the exorbitant shipping cost of so much metal

Manufacturer Response:

Dear Valued Customer,

Thank you very much for your valuable feedback. We do apologize for this inconvenience. Please contact the Rosewill support team either by phone at 800-575-9885 or email us at rma@rosewill.com so we may further assist you.

Thank you

Rosewill Customer Care

Pros: Sturdy

Cons: The mounting bracket that connects to the TV were assembled wrong. The pivot point to open the mounting bracket to attach it to the TV was riveted in and the other end had a cotter pin. They are supposed to be just the opposite. Makes it impossible to tighten the bottom portion of the bracket.

Pros: Sturdy

Cons: I made the review on 10/22/12 and Rosewill suggested I contact them.

Twice I have filled out the necessary information and no response.

The phone support thought that I should have left my wall, living room and stereo system ripped apart and shipped the unit back.

They refused to address the whole issue of quality control, and didn't think it was strange that the unit was riveted on backwards.

Ultimately, they attempted to make me out as the culprit. Maybe I should have checked the unit out completely before starting, but really, who expects a bracket to be assembled backwards?

Other Thoughts: Why do companies shoot themselves in the foot this way?

This has the potential to be an outstanding product if they put just a little more effort into it.

Also what happened to the video I uploaded?

Pros: very strong box frame construction, with all the parts in a clear, separated compartment bag. can hold very large televisions

Cons: as other reviews stated, the instruction manual was of little help. seldom pictures added to the confusion and they were so small you have to strain to see what they are trying to show. the biggest flaw with this was that THE PINS WERE PUT IN THE WRONG SPOT! 50-50 chance of putting the removable pin in the right hole and someone got it wrong. it also seems that QA is only checking some of these important brackets (they have to hold up peoples expensive tv's!) becouse of this, i cannot fit a larger tv becouse i cant open the maounting arms fully. and on a finishing note, the clear bag with all the parts was ripped. i only assume that someone with better eyes than mine spotted the defect and sent it back to rosewill, only for them to put tape on it and send it out as "new" without checking as to why someone would send it back

Other Thoughts: check all the parts first BEFORE drilling any holes in your wall. i set up half the mount before i realized the product was defective. rosewill needs better QA on their products

Pros: Solid heavy duty design that holds my samsung 46 inch lcd.

Cons: As others have said the quality control is terrible. My unit had the cotter pins mounted in the wrong spot, I needed to dremel the rivets and move the pins and buy 6mm bolts to replace where the pins were. The rosewill sticker was mounted upside down and the directions are terrible. The wall mounting plate looked like a truck had run over it and bowed it out. I eventually got it all straightened out and mounted fairly level, way more work than it should be. Seems they all have the same problems and you will suffer trying to get the tv level. Since it was only $82 on sale with free shipping the extra work was ok.

Pros: Sturdy, easy to install, looks nice. Pulls out pretty far and turns smoothly.

Cons: None

Pros: Seems very well built, instructions are ridiculous as almost too small to read.

For a product of this construction, Rosewill is doing themselves a disservice.

Cons: One of the arms supporting the TV were riveted backwards. Required cutting off a rivet with a hacksaw and hammering down the end to create a new rivet.

Where is the quality control?

Other Thoughts: Previously I purchased toner for my Brother and had to take apart the mechanism and rotate 180 degrees to make it work.

I'm on their website, and there doesn't seem to be any way to talk/chat with somebody.

Manufacturer Response:

Please contact the Rosewill support team either via phone at 800-575-9885 or via email at techsupport@rosewill.com so that we can assist you with your issue.
Thanks,
Rosewill Customer Care