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This review is from: Acer Desktop PC Veriton VL460-UD4501P Core 2 Duo E4500 (2.20 GHz) 1 GB DDR2 160 GB HDD Windows XP Professional
Pros: Size, price, wireless networking
Cons: This is one of three of these model Acers we have purchased for a business, and the first that was purchased. It has failed completely after barely four months.
Other Thoughts: If this is any indication of the quality we can expect from Acer PCs, we will NOT be purchasing any more.
We are a NFP corporation. When I attempted to purchase Acer extended warranty service for this and several other PCs from their web site, they added sales tax. After two weeks I was finally able to talk to a living person about this, and this individual said he would send me the proper form to fill out so that we were not charged sales tax. Instead, I was sent a reseller certificate - the individual at Acer obviously had no clue what I was talking about. I immediately responded to him that he had sent the incorrect forms - and have received no further contact from Acer in three months.
I am a one-man IT department supporting 45 users and five servers including an Exchange server. I simply don't have the time to mess with mail-in warranty repairs and PC down-time. Say what you like about Dell, but I don't have to mail PCs back to them for repair, they come to me.
2 out of 2 people found this review helpful.
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