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Acer America > 
Item#: N82E16883103927

Acer Aspire Desktop PC with Intel Celeron Quad Core J1900 2.00GHz (2.42Ghz Burst), 4GB DDR3 RAM, 1TB HDD, 16X DVD±RW DL, USB Keyboard & Mouse, HDMI Out, USB 3.0, HD 5.1 Channel Audio, Windows 8.1

Refurbished newegg

  • Quad Core Processing Power
  • Best Value Spec for the Price
  • SD Card Reader for Convenience
  • Gigabit LAN
  • Compact, Space Saving Form
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Learn more about the Acer America DT.SUVAA.002

Quick Info

Warranty

  • Limited Warranty period (parts): 90 days
  • Limited Warranty period (labor): 90 days


Customer Reviews of the Acer America DT.SUVAA.002

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  • Robert J.
  • 9/16/2014 11:04:29 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsWish I never bought this....

Pros: Inexpensive, Decent Specs for Price.

Cons: Worked only for afew weeks and then had issues, could not rebuild OS so wiped drive to re-install windows 8.1, keep getting errors around 13% of install, everytime, with different HDDs and install dvds and USB media, just a all around bad purchase...

Other Thoughts: wish acer would ship me a new one, i bought this for my parents, the now do not have a PC because of this...

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  • David K.
  • 8/29/2014 6:44:23 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

3 out of 5 eggsNice machine, don't expect rebate

Pros: Nice and compact.
Windows 8.1
Excellent price if you get the rebate.
Low Power consumption

Cons: No expansion slots,
Only two SATA ports
A little noisy

Will not get the rebate

Other Thoughts: BEWARE THERE IS NO UPC ON THE BOX. Forget about getting the rebate.

I cannot believe I'm being treated this way from NewEgg. The rebate wants a UPC off the box and because this is a refurb there is NO UPC on the box. I have sent the "upc" to the rebate clearing house and then they replied it was invalid. I then cut out another one and mailed it in. Still not the right one. There is NO OTHER UPC on the box. Contacted NewEgg and they want all the supporting documentation, that I cannot locate at the moment. I have to take pictures of the box and mail it to them and they going to "investigate" it with the manufacture.

The thing that really hurts is that they are AWARE of the problem. I see lots of reports off the deal sites that lots of people have this problem with this purchase.

So to newegg: If you know there is no upc on the box, why are you making me go through all these hoops and just make it right!!!

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  • James W.
  • 8/21/2014 10:14:14 PM
  • Tech Level: Somewhat High
  • Ownership: 1 day to 1 week
  • Verified Owner

1 out of 5 eggsWorked Great, for about a week

Pros: Good price point, compact, smaller than a standard cable box, low power consumption. Great idea for a HTPC... but...

Cons: Everything was going great with this thing until about a week in when the hard drive crashed and now it won't reboot. Will attempt to replace it with either Newegg or Acer customer service. I will update this review if my mostly negative experience happens to improve; ie. miraculously starts working again.

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  • Samuel W.
  • 7/3/2014 9:01:11 AM
  • Tech Level: Somewhat High
  • Ownership: 1 week to 1 month
  • Verified Owner

5 out of 5 eggsPerfect!

Pros: Perfect for my use as an HTPC.
Consumes very little power
Has HDMI output perfect for connecting to TV
Uses standard 5.25 DVD drive and 3.5" hard drive that is relatively easy to replace

Overall, great value for the features you are getting!

Cons: I wish that finding an mini-pci wireless card would be easier. Instead, I just used a wireless adapter to provide the machine with internet

Other Thoughts: My refurbished machine came in good condition. I am very satisfied!

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  • Kwon L.
  • 7/2/2014 9:03:03 AM
  • Tech Level: Average
  • Ownership: 1 week to 1 month
  • Verified Owner

3 out of 5 eggsSo so

Pros: Good price after rebate, basically for the price of a new Windows 8 software. Compact size. Quiet fan. Decent basic processing.

Cons: Defective keyboard, the "W' key wasn't working and the card reader doesn't seem to be working, may have to open it up to check or get drivers? But the Acer website isn't up to snuff to get what you need.

Other Thoughts: Mine actually had the UPC for me to submit for the rebate so no problems there. After the SD card issue, now I should check the HDMI and other slots/connections.

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  • Kai-Hong T.
  • 6/28/2014 8:43:06 AM
  • Tech Level: High
  • Ownership: 1 week to 1 month
  • Verified Owner

3 out of 5 eggsDefective

Pros: Small quiet that is surprisingly fast. Good for most tasks except gaming and multimedia production.

Cons: Limited expansion with 1 free SO-DIMM slot and 1 mini-pci-e slot.

Other Thoughts: My works fine unless you push the CPU to 100% load. It has crashed (frozen) on me 5 times now. Sending it back. Another note: seems the refurbish quality control is lacking (this one crashing) as I also bought the other model with only 512GB hard disk - that one works fine except it came with a defective keyboard and mouse with chipped plastic housing.

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  • Steven C.
  • 6/14/2014 10:19:19 AM
  • Tech Level: High
  • Ownership: 1 week to 1 month
  • Verified Owner

4 out of 5 eggsGood bang for the buck

Pros: Very quiet and speedy. Enough storage for the average user (1TB). Will make a good HTPC with the HDMI connection using XMBC or use as a basic Internet box. Definitely worth the $190 in got it for ;)

Cons: Numerous others (including myself) received a unit with the UPC missing, making the rebate impossible to submit.

Came with too much trial software of no value, and fist boot had way too much clutter.

Only one USB 3.0 port and it's located in the rear making use of 3.0 flash drives difficult to use without a hub or extension cable.

Other Thoughts: Working with NE now to resolve the missing UPC. Time will tell if and how this gets resolved.

I wiped and clean installed Win8.1.u1 to fully rid the bloat that came pre-installed. Others have used pcdecrapifier to get (near) similar results. DO NOT update to the later BIOS if you want a clean legacy (non-UEFI) install as you will lose that (CSM) option.

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  • TTL L.
  • 6/6/2014 9:03:17 PM
  • Tech Level: Average
  • Ownership: 1 day to 1 week
  • Verified Owner

4 out of 5 eggsGood bang for the buck

Pros: Good price for what you get. compact size. Very good for web browsing and streaming.

Cons: Very basic entry level computer. Not recommended for gaming. Lot of unnecessary Acer programs installed. Power button seems a bit low quality, feels like it may break.

Other Thoughts: Had a problem on first usage. Didn't want to turn on. It would just cycle on and off (no boot screen). I just re-seat the ram and seems fine so far. Not sure if that was the problem or lucky coincidence.

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Item#: N82E16883103927
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