Newegg.com - A great place to buy computers, computer parts, electronics, software, accessories, and DVDs online. With great prices, fast shipping, and top-rated customer service - once you know, you Newegg.
If you are reading this message, Please click this link to reload this page.(Do not use your browser's "Refresh" button). Please email us if you're running the latest version of your browser and you still see this message.
Lenovo Support? That's funny.
This review is from: Lenovo K410 (11681CU) Desktop PC Intel Core i3 2120 (3.30GHz) 6GB DDR3 1TB HDD Windows 7 Home Premium 64-Bit
Pros: This machine was bought for a coworker. It performed as expected for an i3 with 6GB of RAM, and seemed like a great bargain. Unfortunately, the hard drive died after 3 days of regular use. Despite that one problem, I would still rate the computer at 5 eggs.
Cons: Lenovo Support is atrocious. The techs have been friendly, but their system for managing and tracking machines is ridiculously flawed. The machine was reported as having a bad hard drive, and I verified with a Lenovo tech that they knew of the bad hard drive upon its arrival. With that knowledge in mind, it has taken them over 6 weeks to diagnose and replace a faulty hard drive. Most of that time was spent with the techs wondering why it went to X department, or Y person, or sometimes wondering where the machine even was in their system. As of this writing, the computer is still not back with its original purchaser despite numerous promises by Lenovo support reps.
Other Thoughts: If you want a good computer, feel free to buy this. Just be prepared to support it on your own, unless you want to throw away a $600 investment by sending it in for warranty service.
Did you find this review helpful?
This item is eligible for Newegg Premier benefits. Are you a Newegg Premier Member? If not, sign up today and get:
Select a Plan & Save
Data recovery can cost thousands of dollars. Being protected against data loss pays off.
Highest Success Rate
Experienced engineers an the most technically advanced certified ISO Class 5 Cleanroom have helped us maintain the highest data recovery success rate in the industry since 1985.
Unmatched Customer Service
Live U.S.-Based Data Recovery Advisors are available 24/7. 800.440.1904
Your request will be processed within the next 24 hours.
Please add "email@example.com" to your address book to ensure delivery.See Today's E-Blast Promo