Refurbished "Refurbished" products have been tested to ensure compliance with original manufacturer specifications, and MAY include a limited manufacturer warranty - see the item's product page for details.
Sold and Shipped by Newegg
Be very wary.
This review is from: Gateway Desktop PC DX4860-UR35P (PT.GCPP2.012) Intel Core i7 2600 (3.40 GHz) 8 GB DDR3 2 TB HDD Windows 7 Home Premium 64-Bit
Pros: The pc works fine.
Cons: Be very aware of who actually sells this pc.
Other Thoughts: I purchased this pc, it didn't work out of the box, had an error message. I called the only phone number listed on the single sheet of paper you receive, no discs, no manual. The phone number was for a warranty company affiliated to the re-sellers, they advised me to contact Gateway customer service. I used the online chat facility and was informed that this pc was not sold by Gateway, it was outsourced to a company called Teleplan Logistics and gave me a phone number. This phone number led me back to the original warranty company on the sheet of paper, a complete circle. I asked them for the number for tech support, none available, you will have to contact Gateway. Very frustrated by now I contacted Gateway again and demanded some help. I was then informed that the error message on the screen meant the os was corrupt and I needed the recovery disc or a copy of windows 7. I informed them that I had no discs, they then offered to sell some to me for $20 !! Complete joke.
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