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Item#: N82E16883113266

Gateway DX Series DX4870-UB318 (DT.GDDAA.012) Desktop PC Intel Core i5 3330 (3.00GHz) 8GB DDR3 1TB HDD Windows 8 64-Bit

Refurbished newegg

  • Intel Core i5 3330 (3.00GHz)
  • 8GB DDR3 1TB HDD
  • Windows 8 64-Bit
  • Intel HD Graphics 2500
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Featuring a great blend of style, performance and affordability, the Gateway DX series desktop PCs let you address your everyday computing needs with speed and ease. Simple lines, a comfortable touch matte-black finish and characteristic curves make a stylish statement. The Intel Core processor is powerful yet power-efficient, packing great processing power and graphics performance in a single chip. With the DX, you can watch high-definition movies, whip up multimedia presentations, check in with your favorite social networks and more. You can do just about anything using the DX.

  • newegg You Can Shine The luster of the matte black finish, the gorgeous curves of the case, the eye-catching brand logo: all of these DX Series design touches let your personality shine through.
  • newegg You Can Create The Intel Core i5 processor inside your DX gives you the freedom to compile and organize photos, build music libraries, edit videos and perform other feats of your imagination.
  • newegg You Can Access Connect memory cards and digital devices to the front panel ports. Enjoy fast access to your external media and easily retrieve files or backup your system with your attached hard drive.
  • newegg Windows 8 Is Uniquely Yours Windows 8 has been reimagined to be all about you. Put what matters most right on your Start screen and get instant access to your people, apps, sites and more. You can spend less time searching and more time doing!

Learn more about the Gateway DX4870-UB318 (DT.GDDAA.012)

Quick Info

Warranty

  • Limited Warranty period (parts): 90 days
  • Limited Warranty period (labor): 90 days


Customer Reviews of the Gateway DX4870-UB318 (DT.GDDAA.012)

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  • Angelo L.
  • 10/13/2013 11:10:25 AM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

2 out of 5 eggsHorrible customer service

Pros: The hardware aspect of this computer works great and is a good value.

Cons: Bought this computer as something for my son to use for his homework. Unfortunately Windows 8 would not validate and no Windows product key was included. I contacted the refurbisher whose customer service was horrible. They would only communicate via email to tell me they wanted me to ship the unit to them to fix it. I contacted Newegg and they did get the refurbisher to contact me with a live person via phone. After contacting Gateway they confirmed that a new copy of Windows was needed. The refurbisher still insisted that I send the whole unit back so they could replace it. No thanks, I'll use a copy of Windows that I already have. Is it that hard to send out a new copy of Windows?

1 out of 1 people found this review helpful. Did you? Yes No

  • Charles W.
  • 9/13/2013 6:59:55 AM
  • Tech Level: Somewhat High
  • Ownership: 1 week to 1 month
  • Verified Owner

3 out of 5 eggsFRUSTRATION

Pros: This computer works fine.

Cons: Before ordering, I confirmed that the two antennae come with the computer, and they did. However, my new computer arrived damaged, and I had to send it back. This was a hassle to begin with but these things happen. I was told to send all accessories back as well. Reluctantly sent the antennaes and as suspected, the replacement arrived without them. I've gone back and forth with customer service and it's been 2 weeks with no results. Apparently they are out of antennaes? NO sense of urgency for a paying customer. Pretty ridiculous that all they had to do was put a couple of lousy antennaes in the box and would have had a super happy customer. As of yet, no resolution and growing increasingly frustrated with the spotty customer service provided by newegg.com.

3 out of 3 people found this review helpful. Did you? Yes No

  • Scott B.
  • 8/23/2013 2:01:04 PM
  • Tech Level: Average
  • Ownership: 1 day to 1 week
  • Verified Owner

2 out of 5 eggscant connect to internet

Pros: Good price for i5 windows 8 and and 8 GB ram.

Cons: network adaptor on 1 of 3 machines doesnt start up (code 10?). And none of the machines can detect the wireless network because none of the 3 machines came with antennas.

Other Thoughts: the mouse is small like a portable laptop mosue or something.

3 out of 4 people found this review helpful. Did you? Yes No

  • Michael L.
  • 8/22/2013 3:17:13 PM
  • Tech Level: High
  • Ownership: 1 day to 1 week
  • Verified Owner

5 out of 5 eggsFormerly FRUSTRATED!!! (no more)

Pros: Good product at a very good price but what rated Five Stars is Paige in Customer Support. I received this desktop without any of the external antennas and could not get to the internet. I was frustrated. I called the number for Newegg and the tech said that I had to call Gateway. I couldn't get through to Gateway and finally ended up chatting with Paige Peng at Newegg. She is a breath of fresh air and was a delight to deal with.

Being honest I have not done that much business with Newegg before. A friend of mine is an engineering manager at Intel and he loves them. Now I know why, and so do I. Thank you for taking care of a frustrating situation. I greatly appreciate it.

Cons: They were resolved. I wish that Gateway had done a better job of QA when packaging the computer but Newegg saved the day.

3 out of 3 people found this review helpful. Did you? Yes No

  • Michael L.
  • 8/21/2013 7:16:06 PM
  • Tech Level: High
  • Ownership: less than 1 day
  • Verified Owner

1 out of 5 eggsFRUSTRATED!!!

Pros: If I could connect this to the internet it would be a very good computer, but I can't so I don't have anything good to say about it.

Cons: The add and written description is that two (2) antennas were to be provided for internet connectivity. There were NONE. I called the number that was on the paper that came in the box and they (Newegg) said that it was not their responsibility to help me and that I needed to contact Gateway. Gateway will not allow a call to go through without the serial number, which I can't get because my son took the computer to his mom's house and he's gone to bed. Gateway simply will not allow any call to go through no matter what I try... What ever happened to customer service? And yes I am quite frustrated.

5 out of 5 people found this review helpful. Did you? Yes No

  • David Q.
  • 8/12/2013 10:15:50 AM
  • Tech Level: High
  • Ownership: less than 1 day
  • Verified Owner

3 out of 5 eggsDefinitely scratch and dent

Pros: Computer looked well packaged and braced in the box

Cons: Keyboard, mouse, power cord and wifi antenna were loose in the box
Only one antenna (Newegg picture shows 2)
Case dented as if it was dropped on one of the upper front corners.

4 out of 4 people found this review helpful. Did you? Yes No

  • David Q.
  • 8/12/2013 9:36:51 AM
  • Tech Level: High
  • Ownership: less than 1 day
  • Verified Owner

3 out of 5 eggsSo far so good

Pros: Computer was packaged well inside a big cardboard box with good bracing.

Cons: Keyboard, mouse, documentation and (only) one wireless antenna were loose in the box. The picture shows that two wireless antennas are included.

2 out of 2 people found this review helpful. Did you? Yes No

  • Joseph K.
  • 8/4/2013 8:28:20 PM
  • Tech Level: Somewhat High
  • Ownership: more than 1 year

5 out of 5 eggsGood deal

Pros: Good price. Very nice system with lots of potential. Just add a decent video card and you got yourself a nice gaming rig.

Cons: None so far.

Other Thoughts: I got two of them from different outlets. Just a bit cheaper then here. Both systems came clean with not a whole lot of extra bloatware. One got my old Nvidia 430 card and the second one got a brand new ECS Nvidia 560. The later system works like a charm , not a hiccup yet and it has been constantly running since july 4. I have been very happy with these computers.

2 out of 2 people found this review helpful. Did you? Yes No

  • Zoe B.
  • 7/23/2013 8:35:39 PM
  • Tech Level: Somewhat High
  • Ownership: less than 1 day

5 out of 5 eggsGood Computer

Pros: 4 days with free shipping,good price,fast,works fine for playing newer games on low

Cons: Non, unlike these other reviewers my computer came with clean mouse keyboard both antenna and the wifi card was secure however one antenna was not in a plastic bag.

Other Thoughts: Love it

1 out of 1 people found this review helpful. Did you? Yes No

  • Michael M.
  • 7/15/2013 8:16:00 PM
  • Tech Level: High
  • Ownership: less than 1 day
  • Verified Owner

3 out of 5 eggsMissing 2 wireless antennas

Pros: cheap for an i5 PC ready to go. Just add a monitor.
Included wireless card.

Cons: I bought this because it had wireless already, which I need.
The picture shows TWO wireless antennas included.
This is REFURBISHED not Open-Box policy so I figured I was safe.
Wrong!
Wireless antennas missing and it won't work without them.
Try finding these at your local Radio Shack. They don't have any so save yourself a trip.

Other Thoughts: I want newegg to send me 2 wireless antennas. Now. This decent PC deal is completely useless without them. RMA incoming.

3 out of 4 people found this review helpful. Did you? Yes No

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Item#: N82E16883113266
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