Hit or Miss
This review is from: DELL XPS 18 Intel Core i5 3337U (1.80GHz) 8GB DDR3 500GB HDD + 32GB SSD HDD 18.4" Touchscreen All-In-One PC Windows 8 Pro 64-bit 469-4349
Pros: These units are sleek, simple, and convenient. Good performance, decent portability around the office/home, smart charging design. Not heavily cluttered with trial ware and the like out of the box. There are a lot of good things to be said.
Cons: So far, the same client above has go through 5 of these units. Out of the first batch two units worked fine but the third had no sound. I was able to determine that the issue was not software but physical hardware. Both Windows and Linux were quite insistent that the unit did not have an audio adapter of any kind (despite the headphone on the side and the working sound on the other two units).
Other Thoughts: Something else to consider. I'll be the first to say All-In-One Portables are the future of personal computers but it's worth pointing out that such units are built with mostly proprietary parts that a computer technician like myself can not replace. With units such as these we can usually replace the harddrive, memory, and CPU... but everything else is likely to be built into the mainboard and the only mainboards that will fit the shell are made by the manufacturer of the unit.
2 out of 2 people found this review helpful. Did you?
Repairs and replacements can be costly.
Being covered against failures pays off.
View Plan Options
Plans cover 100% parts and labor; no deductible. Repairs are handled by a best-in-class national service network.
Manage your plan online or call our US
based Customer Service Agents at
Your request will be processed within the next 24 hours.
Please add "firstname.lastname@example.org" to your address book to ensure delivery.See Today's E-Blast Promo