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Item#: N82E16883220149

ASUS Pentium G630 (2.70GHz) 4GB DDR3 500GB HDD 20" Touchscreen All-in-One PC Windows 7 Home Premium 64-Bit ET2012EUTS-B007C

  • Pentium G630 (2.70GHz)
  • 4GB DDR3 500GB HDD
  • 20" Touchscreen
  • Windows 7 Home Premium 64-Bit
  • Intel HD Graphics
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Learn more about the ASUS ET2012EUTS-B007C

Quick Info

Warranty

  • Limited Warranty period (parts): 1 year
  • Limited Warranty period (labor): 1 year


Customer Reviews of the ASUS ET2012EUTS-B007C

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  • Buddy J.
  • 6/20/2012 4:33:43 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year

1 out of 5 eggsGood PC, Bad Company

Pros: Touch screen works great, boots fast, runs quiet.

Cons: The computer was good, while it lasted. When it failed they made me pay $90 to ship it back to them. Then they told me I was supposed to get free standard two way shipping but sorry no reimbursements.
After two weeks I had not received any email or call from them on status, so I called. Turned out they did not even check it into the repair center until 5 days after it was signed for per UPS.
They could not give me any information on the status of the computer even though they had the computer for over a week, I was told this was because Customer Care is in the Caribbean and the service center is in California and Customer Care is not allowed to have any escalation numbers or outside numbers.
I still do not have any information on its status and still have not received it back.

Other Thoughts: A large HDD is great, as long as it is not separated into more than one drive! The operating system is on one smaller partition and the rest is on a larger partition so you cannot store large amounts of personal data in the Windows folder but instead have to move it to the second partition thus messing up your libraries.

Manufacturer Response:

Dear Valued Customer,

Sorry to hear that you have not received a status update on your unit. Usually what happens is that there is a lot of products on one pallet and takes awhile to log into the computer then send it out to the technician. What is your RMA number so I can better assist you.

Email me at cl-jeffrey@asus.com. Please reply with reference C1042-1884. ASUS strives to meet and exceeds our customer expectations within our warranty policy.

Regards,

Jeffrey
ASUS Customer Loyalty

2 out of 3 people found this review helpful. Did you? Yes No

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Item#: N82E16883220149
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