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Item#: N82E16883220218

ASUS CM1745-US007S Desktop PC A8-Series APU A8-5500 (3.2GHz) 8GB DDR3 1TB HDD Windows 8

  • A8-Series APU A8-5500 (3.2GHz)
  • 8GB DDR3 1TB HDD
  • Windows 8
  • AMD Radeon HD 7560D
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Learn more about the ASUS CM1745-US007S

Quick Info

Warranty

  • Limited Warranty period (parts): 1 year
  • Limited Warranty period (labor): 1 year


Customer Reviews of the ASUS CM1745-US007S

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  • Scott T.
  • 11/6/2013 9:10:51 PM
  • Tech Level: Somewhat High
  • Ownership: 1 week to 1 month

3 out of 5 eggsGreat computer...needs a new operating system

Pros: great hardware, awesome everything

Cons: windows 8 is literally the downfall of this computer.

Other Thoughts: the computer when youre looking at specs is a great piece of hardware, however windows 8 is way too new and way too, in my humble opinion, unstable or untested to put on this desktop. so far in the about 2 weeks ive owned it, i have had to manually power down the computer as it froze up and wouldnt do anything. give me XP or give me death, currently thinking about downgrading back to XP as it was the last tried and true OS windows put out. not as bad as vista, but its no windows XP as theyre claiming it to be

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  • Dominic I.
  • 7/29/2013 11:59:01 AM
  • Tech Level: Average
  • Ownership: 1 month to 1 year

4 out of 5 eggsNot bad for the price

Pros: Windows 8 isn't too taxing
Runs most games pretty solid if you don't mind swapping the video card, otherwise expect low settings across the board on new titles.
As a working computer it's perfect.

Cons: Bloatware is always a problem with computers, this one is no different.

Other Thoughts: If I had to do it over, I'd buy it again.

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  • Michael F.
  • 7/27/2013 5:11:05 PM
  • Tech Level: Low
  • Ownership: 1 month to 1 year
  • Verified Owner

4 out of 5 eggs

Pros: Runs smooth. I can play good selection of older games such as left 4 dead 2 without a new graphics card.

Cons: Power supply is only 350 but can always upgrade to a new one.

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  • Dennis P.
  • 6/28/2013 6:39:05 PM
  • Tech Level: Somewhat High
  • Ownership: 1 day to 1 week

2 out of 5 eggsLots of Perks

Pros: I am a novice gamer and loved the perks this unit offered, Like a faster CPU and greater RAM to say nothing of its 1tb hard drive. Mine had 12 gigs of ram! Looked great using and RGB cable.

Cons: Unfortunately I had problems with the HDMI port. Which is my preferred port for hHD games and movies. tried several cables all caused the screen to constantly go off and on every time I touched a key or moved the mouse. Brought it back to Best Buy in hopes of exchanging it or repairing it.. Alas that was the last one and they couldn't fix it... :( Very sad.

Manufacturer Response:

Dear Den,

If you are using this desktop to play intense graphics, please check if: you have updated the drivers, the system requirements for the games have been met and they are fully compatible with this system, you are using a high-quality cable, and try this desktop on another HD monitor or HDTV. For questions, comments or concerns, please contact me at cl-celeste@asus.com with ref#1072-12865 in the subject line.

Sincerely,
Celeste
ASUS Customer Loyalty

0 out of 1 people found this review helpful. Did you? Yes No

  • Bret D.
  • 5/3/2013 1:22:51 PM
  • Tech Level: Average
  • Ownership: 1 month to 1 year
  • Verified Owner

3 out of 5 eggsFollow up to my previous review

Pros: Speedy

Cons: Bloatware

Other Thoughts: I've had this second unit for a while now. It fired right up out of the box.

I had to contact ASUS for assistance to get rid of the automatic update program, which will annoyingly pester you every time the unit wakes up. Some of the other applications it came with are pretty useless, as they are 'teaser' versions of their full-featured apps. (Can you say, Bloatware? Sure, I knew you could.)

When using the headphone jack on the front panel, I hear all sorts of noise, like aliasing. This is with no visible apps running, and it gets worse when I run certain apps. I am hesitant to contact ASUS, as they might want me to sent the unit in for repair. Two problems with that: 1, lose the use of my only PC and 2, they have a disclaimer that they can't guarantee all of your software will still be intact after the unit is returned to you. I don't want to take that risk, so will live with the headphone background noise. Maybe ASUS customer service will see my review, and provide a simple fix like swapping out a board.

Overall, its a good PC for the price.

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  • Anonymous
  • 4/3/2013 7:40:26 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year

1 out of 5 eggs

Pros: room for upgrades
good CPU power

Cons: Small case size
very small case size
I bought from best buy which had TERRIBLE customer service. The hard drive just suddenly FAILED and then i had to send it into Asus, which sent the thing back with no OPERATING SYSTEM? Expecting ME to pay for another one. luckily best buy wants to give me a new one but now im going to get to wait another week for best buy to do their jobs. Overall, two HORRIBLE customers in the likes of customer service.

Manufacturer Response:

Dear Valued Customer,

I apologize for the issues that you have experienced with the desktop computer. Was the computer sent into RMA by yourself or by Best Buy? If the desktop was purchased at Best Buy, it is up to them to submit the RMA and try to fix it for you. Was it Best Buy or Asus that was charging you for the o/s install? Asus warranty repair will never, ever charge a customer to reinstall the operating system, especially if the device was effective in the first place. Hopefully they are able to properly replace it for you, so you can have a working PC. If you have any questions or if there are any comments you would like to pass on, please feel free to e-mail me. I can be reached at cl-tien@asus.com.

Best Regards,

Tien
ASUS Customer Loyalty

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  • Michael S.
  • 4/2/2013 8:12:16 PM
  • Tech Level: Average
  • Ownership: 1 week to 1 month
  • Verified Owner

5 out of 5 eggsVery Pleased

Pros: Easy set up and installation. Monitor and printer drivers with no hassle at all. The system handles our everyday tasks, email, photos etc easily. Simple video editing was also handled with no stress.

Cons: Windows 8 is ok, its very different and learning it is annoying but not too hard.

Other Thoughts: Newegg was great handling the transaction and the standard and very cheap shipping came with in 3 days. Very nice.

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  • Bret D.
  • 2/16/2013 1:51:35 PM
  • Tech Level: Somewhat High
  • Ownership: less than 1 day
  • Verified Owner

1 out of 5 eggsCaution suggested

Pros: It was pretty, although it didn't turn on.

Cons: Unit did not boot up immediately after taking it our of the box. (I technically owned this PC only 30 minutes.)

Other Thoughts: I had read a number of reviews on this model, and ASUS in general. There were folks who reported their desktops did not boot up straight out of the box. I decided to take a chance, because the specifications were so good. Guess what?

Furthermore, ASUS customer support was less than stellar. I had to ask for a supervisor because the front line CSR told me I would have to pay to ship their faulty unit to a repair facility.

Also of note: there were what appeared to be two sheared-off pop rivets with this PC. One was rattling around in the box, and the other was inside the PC itself. I had to remove the side panel (the one that does not void the warranty) and tip the unit over and over until the second rivet fell out.

I fully intend to come back to Newegg and report how the repair process played out. Stay tuned!

Manufacturer Response:

Dear Valued Customer,

Sorry to hear that your unit did not turn on right out of the box.

If you are still under the return policy I suggest you exchange it for another.

If you have any questions or comments you can email me again at cl-jeffrey@asus.com which I reside in the U.S

ASUS strives to meet and exceeds our customer expectations within our warranty policy.

Regards,

Jeffrey
ASUS Customer Loyalty

1 out of 1 people found this review helpful. Did you? Yes No

  • Daniel A.
  • 1/24/2013 12:17:06 PM
  • Tech Level: High
  • Ownership: 1 day to 1 week

5 out of 5 eggsDads new desktop!

Pros: Great Performance for the Price!
Can play tons of games without an added GPU. Full DX11 for the win!
Fast out of the box!
Love Windows 8!

Cons: The power supply isn't as robust as I would like for additional expansion. But you could upgrade it easily

Other Thoughts: My Dad loves his new computer. He still isn't very good at counterstrike.

2 out of 2 people found this review helpful. Did you? Yes No

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Item#: N82E16883220218
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