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Item#: N82E16883220288

ASUS BP6320-I33220034B Desktop PC Intel Core i3 3220(3.30GHz) 4GB DDR3 500GB HDD Capacity Intel HD Graphics 4000 Windows 7 Professional 64-Bit (with Windows 8 Pro upgrade disc)

  • Intel Core i3 3220(3.30GHz)
  • 4GB DDR3 500GB HDD Capacity
  • Windows 7 Professional 64-Bit
  • Intel HD Graphics 4000
  • Support 2 Independent Displays
  • Certificated by Energy Star
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Learn more about the ASUS BP6320-I33220034B

Quick Info

Warranty

  • Limited Warranty period (parts): 3 years
  • Limited Warranty period (labor): 3 years


Customer Reviews of the ASUS BP6320-I33220034B

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  • Joe H.
  • 11/21/2013 7:33:38 AM
  • Tech Level: Average
  • Ownership: 1 day to 1 week
  • Verified Owner

1 out of 5 eggsHarddrive failure, loss of operating ssytem

Pros: Affordable desktop computer for minimal demands in an office environment.

Cons: Hard drive failure in less than a week forced me to ship this computer to ASUS for repairs. The main reason I bought this computer was it came with Windows 7, as our work programs do not work in Windows 8. We received the computer back past the 30-day NewEgg return window - with Windows 8! Asus support was not helpful via Email nor on the phone, and refuse offer any assistance.

Manufacturer Response:

Dear Valued Customer,

Do you have an RMA# you can provide us? If it came with Windows 7, you shouldn’t get an upgrade to Windows 8 from repair center unless it originally came with Windows 8. For questions, comments or concerns about your computer issue, please contact me at cl-celeste@asus.com and include case#3260158 in the subject line to discuss and help you with this issue. ASUS Customer Loyalty is here to listen and respond to your concerns and to help you with a positive ASUS experience.

Sincerely,
Celeste
ASUS Customer Loyalty

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  • Anthony G.
  • 8/19/2013 8:58:39 AM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsVery Disappointed

Pros: Good price, comes with Windows 7 and not Windows 8.

Cons: Ordered three of these machines for use in an office. Two of them had the factory Seagate brand hard drives fail in less than 3 months, decided not to take a chance with the 3rd, returned it for a refund.

I have been using ASUS gear for 8+ years (mainly their motherboard for custom builds and a few laptops) and have had nothing but good to say about their stuff. This is a completely different story and it looks like the problem with the product is they choose Seagate for their OEM drives instead of a better manufacturer such as Hitachi. Beware as you are taking a chance with the factory installed hard drive. Maybe I just happened to get 2 lemons in a row but it is not worth taking a chance in my opinion.

Manufacturer Response:

Dear Valued Customer,
We appreciate you taking the time to write us a feedback on this model. I apologize for any inconvenience you experienced with this product. Please contact us should you have any other concerns about this product. My email is cl-celeste@asus.com; please include this case#2906532 in the subject line. ASUS Customer Loyalty is here to listen and respond to your concerns and to help you with a positive ASUS experience.
Sincerely,
Celeste
ASUS Customer Loyalty

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Item#: N82E16883220288
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