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ASUS Desktop PC CM6870-US011S Intel Core i7 16GB DDR3 4TB HDD Windows 8
"Refurbished" products have been tested to ensure compliance with original manufacturer specifications, and MAY include a limited manufacturer warranty - see the item's product page for details.
WarrantyBeyond any applicable Newegg return policy, this item is warranted independently by the product's Manufacturer or a Third party. Below is a summary provided for convenience only and may not be accurate or current.
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This review is from: ASUS Desktop PC CM6870-US011S Intel Core i7 16GB DDR3 4TB HDD Windows 8
Pros: Fast...like lightening. Quiet Easy to get started
Cons: Audio ports didn't work until I updated the drivers Windows Key didn't work, so I have to re-set it Came with wifi card, but no antenna
Other Thoughts: All these issues were not unfixable. The missing wifi antenna cost me $4 at my local computer parts store. I was able to find a recent audio driver and install it, and I was able to figure out how to do a workaround of activating my windows 8 key (just google that you can't activate windows 8 product key).
In the long-run, these issues are fixed, and no insurmountable problems have occurred. But I can't help but wonder if someone else was faced with these issues, if they'd give up and settle for a "mostly working" system.
It is true what most forums say, ASUS tech support, although prompt, is generally unhelpful. It's easy to see with the grammatical errors in the response emails that they're either being translated or the technicians has English as a second language.
Still, Google saved the day. If I didn't have to buy physical hardware (the antenna), I would have given this 4 stars.
Was this unit purchased open box or refurbished? Were you able to contact your vendor about this? If you like to discuss this topic with me, please feel free to email me at firstname.lastname@example.org and include case#3034803 in the subject line. ASUS Customer Loyalty is here to listen and respond to your concerns and to help you with a positive ASUS experience.
Sincerely, Celeste ASUS Customer Loyalty
2 out of 2 people found this review helpful.
Thanks for the valuable feedback you provided!
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