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Item#: N82E16883220368

ASUS CM6870-US011S Desktop PC Intel Core i7 3770 (3.40GHz) 16GB DDR3 4TB HDD Windows 8

Refurbished newegg

  • Intel Core i7 3770 (3.40GHz)
  • 16GB DDR3 4TB HDD
  • Windows 8
  • NVIDIA GeForce GT 640 3GB
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Unstoppable Multi-media Experience

The soft outline is inspired by the image of Dubai yacht-building and its smooth polished black curved surface, low-profile DVD-RW player and simple outline are specially designed for people of taste. Its simplicity in appearance doesn't compromise its function at all. The slanted I/O port in the front, sufficient 4 USB ports, and the multi-media tray above designed for connecting any kinds of mobile devices you might have (MP3 player, high-end ear phones and camera memory card) are ready to provide you a great multi-media experience.


Learn more about the ASUS CM6870-US011S

Quick Info

Warranty

  • Limited Warranty period (parts): 90 days
  • Limited Warranty period (labor): 90 days


Customer Reviews of the ASUS CM6870-US011S

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  • Adam W.
  • 9/10/2013 4:48:00 PM
  • Tech Level: Average
  • Ownership: 1 week to 1 month
  • Verified Owner

3 out of 5 eggsIn the end, not too bad so far.

Pros: Fast...like lightening.
Quiet
Easy to get started

Cons: Audio ports didn't work until I updated the drivers
Windows Key didn't work, so I have to re-set it
Came with wifi card, but no antenna

Other Thoughts: All these issues were not unfixable. The missing wifi antenna cost me $4 at my local computer parts store. I was able to find a recent audio driver and install it, and I was able to figure out how to do a workaround of activating my windows 8 key (just google that you can't activate windows 8 product key).

In the long-run, these issues are fixed, and no insurmountable problems have occurred. But I can't help but wonder if someone else was faced with these issues, if they'd give up and settle for a "mostly working" system.

It is true what most forums say, ASUS tech support, although prompt, is generally unhelpful. It's easy to see with the grammatical errors in the response emails that they're either being translated or the technicians has English as a second language.

Still, Google saved the day. If I didn't have to buy physical hardware (the antenna), I would have given this 4 stars.

Manufacturer Response:

Dear Wes,

Was this unit purchased open box or refurbished? Were you able to contact your vendor about this? If you like to discuss this topic with me, please feel free to email me at cl-celeste@asus.com and include case#3034803 in the subject line. ASUS Customer Loyalty is here to listen and respond to your concerns and to help you with a positive ASUS experience.

Sincerely,
Celeste
ASUS Customer Loyalty

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ASUS > 
Item#: N82E16883220368
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