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Item#: N82E16883220435

ASUS Desktop PC CM1735-US005S A4-Series APU A4-3420 (2.8GHz) 6GB DDR3 1TB HDD Windows 8

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  • A4-Series APU A4-3420 (2.8GHz)
  • 6GB DDR3 1TB HDD
  • Windows 8
  • AMD Radeon HD 6410D

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  • Specifications
  • Warranty & Returns
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Learn more about the ASUS CM1735-US005S

Warranty, Returns, And Additional Information
  • Warranty
  • Limited Warranty period (parts): 90 days
  • Limited Warranty period (labor): 90 days
  • Read full details

Customer Reviews of the ASUS CM1735-US005S

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  • Jerry W.
  • 6/22/2015 9:10:08 PM
  • Tech Level: High
  • Ownership: 1 week to 1 month
  • Verified Owner

5 out of 5 eggsASUS Desktop

Pros: It was refurbished.....I was worried...I had trouble...You need to read all the books....I did a reset...I did a refresh....I fixed everything....Its fantastic.....It takes one hour to shut down.....It sends data to the cloud storage......It was refurbished....Read those books....Its Fantastic..

Cons: Read all your books...Do not miss any words.....It takes one hour to shut down....It sends data to the cloud storage....Do not worry..It takes time to send data to the cloud storage......Things will soon be fine!!!!

Other Thoughts: It was refurbished.....I had worries....Read all your books....I have it running great...It is Windows 8....Upgrade to Windows 8.1 in a few weeks with this computer...Great Computer....Just read your books..

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  • Jerry W.
  • 6/15/2015 9:22:45 AM
  • Tech Level: High
  • Ownership: 1 week to 1 month
  • Verified Owner

5 out of 5 eggsASUS Desktop computer

Pros: Was Refurbished...Had trouble..Did Reset..Factory settings..Did not install anything.Just install Microsoft Store software....Success!!1

Cons: Read all your books..I like Windows 8 Bible..

Other Thoughts: Was refurbished...Had trouble..Did a Reset..Factory settings...Did not install anything..Just install from Microsoft Store software..Success!!!!...Read your books..I like Windows 8 Bible...Success!!!....Reasonable..Success!!!!I have a good Windows 8 computer...

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  • Robert R.
  • 5/30/2014 1:03:08 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

2 out of 5 eggsNice computer; Poor Warrantee Support

Pros: The computer itself is pretty nice. It installed perfectly and was as advertised. It's a pretty fast, responsive computer, even with the A4 processor. Lots of ram makes all the difference. I bought two of these Essentia series computers based on their specs and I am not disappointed.

Cons: First thing I noticed was that there was no hard drive indicator light in the case--something that I think is "essential" in a desktop computer. The case is rather "Spartan-like, plain jane, but a nice compact size. The keyboard has a cheap feel to it and one of the legs was actually broken, laying in the bottom of the box, making it useless to a touch-typist. I thought it would be easy to rectify, but having spent several hours trying to deal with Customer Service, RMA, and the "support team" who said the keyboard and mouse were not covered under warrantee, I finally gave up. Thus the two stars.

Other Thoughts: I just looked at my purchase history and found that 8 products I bought within the last two months were Asus branded. I have always been satisfied with their quality; however, I am rethinking Asus in light of their failure to fix such a simple problem as a broken keyboard. Service after the sale is just as important as the product itself, IMO.

Manufacturer Response:

Dear Valued Customer,

We are sorry to hear your experience. If you’d like to share this topic with us, please email cl-celeste@asus.com and include case#3788588 in the subject line. I encourage you to contact our Customer Loyalty Team for further assistance with your ASUS products. ASUS Customer Loyalty is here to listen and respond to your concerns and to help you with a positive ASUS experience.

Sincerely,
Celeste
ASUS Customer Loyalty

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Item#: N82E16883220435
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